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Sliding the Switch in and out of the dock will inevitably scratch the screen
- Thread starter TVexperto
- Start date
Adam Prime
hates soccer, is Mexican
lolol seriously? Just posted an image a few posts up. Just buy a USB C extension and "dock" via a cable. An $8 cable is going to be cheaper than the Nyko Dock.
Night Angel
Member
And my brother's is still scratched. Thanks for the update though.
AndyMoogle
Member
Same here. I play almost exclusively in handheld mode, and docking the Switch is how I charge it. Zero scratches.
Boss Doggie
all my loli wolf companions are so moe
Yeah same, hell even my glass has no scratches.
AndrewDean84xX
Banned
No scratches or bent switch here, and I've probably played more than most, both docked and undocked.
Stronghammer22
Member
Add me to the list. Since picking it up on launch, it has been in and out of the dock daily. No scratches or anything even resembling a scratch.
Piece of shit Nintendo. For fuck sake. Just noticed the back side of mine is ruined. Fortunately the screen is intact, but still. One piece of accessory included with the unit and it can't even do the one thing it's intended for. I've barely taken it out of the dock and I've always been gentle when pulling it out or putting it in, but that's not enough.
Now the value is automatically much lower if I'd want to resell it.
Anyone else had this and gotten it replaced? Should be a valid reason since it's the dock causing it.
Now the value is automatically much lower if I'd want to resell it.
Anyone else had this and gotten it replaced? Should be a valid reason since it's the dock causing it.
You Pay This Much
Member
That's why you just buy a male USB-C to a female USB-C and set the switch up on a stand and lay the dock flat. My switch is scratch free, and has not once gotten uncomfortably warm to where I was worried about it overheating
Skittzo0413
Member
Piece of shit Nintendo. For fuck sake. Just noticed the back side of mine is ruined. Fortunately the screen is intact, but still. One piece of accessory included with the unit and it can't even do the one thing it's intended for. I've barely taken it out of the dock and I've always been gentle when pulling it out or putting it in, but that's not enough.
Now the value is automatically much lower if I'd want to resell it.
Anyone else had this and gotten it replaced? Should be a valid reason since it's the dock causing it.
I still have no idea how that kind of scratch caused by the dock is even theoretically possible. Unless your dock has weird jagged edges instead of the flat rails.
Jaded Alyx
Member
Mmhm. I look at my dock, and there's just no way it's capable of doing that. It's baffling.
Diablohead
Member
Piece of shit Nintendo. For fuck sake. Just noticed the back side of mine is ruined. Fortunately the screen is intact, but still. One piece of accessory included with the unit and it can't even do the one thing it's intended for. I've barely taken it out of the dock and I've always been gentle when pulling it out or putting it in, but that's not enough.
Now the value is automatically much lower if I'd want to resell it.
Anyone else had this and gotten it replaced? Should be a valid reason since it's the dock causing it.
I'm amazed you can even get scratches that deep with the dock, I even took mine out of the dock and looked inside to see what would be causing it.
You have to be throwing it in there to make it do that, or at extreme angles.
jamiesummerz
Neo Member
i'm surprised this subject line still hasn't been changed. it clearly isn't 'inevitable'. it's 'possible'. but not inevitable. i've docked and undocked multiple times every day since launch week. zero scratches or marks.
I can't understand how people still don't get it. It's dust.
Dust that sticks to the rubbery parts in the dock that is supposed to hold the Switch in place. If your dock is even slightly bent or you put it in at a tiny angle, you rub the dust covered rubber against the Switch which will eventually scratch it.
Do people not know that dust scratches stuff?
Edit: Of course it matters where you live, what sources of dust particles you have in your home and other surroundings. I have had pretty much everything scratched by dust at some point. Phones, glasses, the glossy parts of consoles and so on. Just the act of wiping dust off something may scratch it!
Dust that sticks to the rubbery parts in the dock that is supposed to hold the Switch in place. If your dock is even slightly bent or you put it in at a tiny angle, you rub the dust covered rubber against the Switch which will eventually scratch it.
Do people not know that dust scratches stuff?
Edit: Of course it matters where you live, what sources of dust particles you have in your home and other surroundings. I have had pretty much everything scratched by dust at some point. Phones, glasses, the glossy parts of consoles and so on. Just the act of wiping dust off something may scratch it!
Thebullfrog
Member
For real. It has to be people having something already stuck to the switch or the dock rails that gets ground into it. I fail to see how it's at all possible for the dock itself to cause scratches like that. Mine goes in and out of the dock every day without the slightest mark. Same for the two other people I know with one. It truly baffles me how this is even happening to people.
But it is inevitable. They didnt establish a timeline. Your Switch will inevitably get scratched from regular use with the dock, whether its a year from now or 2000 years from now.
I'm surprised anyone thinks dust can cause this. Dust is soft. Also. Can people stop assuming people suffering from this is throwing their Switches into the dock. It's not possible to put it inside the dock at extreme angles. If you were to try you would have to force it inside which I'm not. Obviously there's really bad QA for them. Only thing that could scratch it is the rails that are made of hard plastic.
Tell that to a retired coal miner lol
Boss Doggie
all my loli wolf companions are so moe
but what if it isn't the dock that causes the scratch? what if the dock doesn't scratch it at all? to assume that the dock "will" do it is false
The corners of your rails are probably rounded properly. Mine and others suffering from this probably have too sharp edges on our rails. Because come on. There's only one way of putting the switch inside the dock and it's impossible to not have it touch the dock while putting it in or out.
Difference between dust found inside of a house and the dust created from mining coal perhaps......
In no way can regular dust that you find on your desk create deep or even shallow scratches. No other equipment I have in any other material has any and they all slide around on my desk.
What? What does this even mean?
"Dust" includes sand particles among many other things. I have a dog. In my house there are sand particles in the air at all times because we drag it in here, especially the dog.
You must at least know that SAND scratches pretty much everything. Right?
Sand, among many other tiny tiny particles that make up what we call dust.
The à¹ÛBronx
Member
Mind taking a picture? I barely use my dock but wouldn't mind it for comparison.
There's no way those scratches are from the dock. You've got multiple scratches from different angles and lengths and some cross over each other. This isn't from the dock it's from you being careless using it in handheld mode setting it down or sliding it on a table.
If it was from the dock, the scratches would be uniform, and in the same direction creating a steady wear pattern or a groove from constant wear.
If it was from the dock, the scratches would be uniform, and in the same direction creating a steady wear pattern or a groove from constant wear.
Piece of shit Nintendo. For fuck sake. Just noticed the back side of mine is ruined. Fortunately the screen is intact, but still. One piece of accessory included with the unit and it can't even do the one thing it's intended for. I've barely taken it out of the dock and I've always been gentle when pulling it out or putting it in, but that's not enough.
Now the value is automatically much lower if I'd want to resell it.
Anyone else had this and gotten it replaced? Should be a valid reason since it's the dock causing it.
Those are some gnarly scratches. Can't you take it back to where you got it?
If docks are still doing that to Switches, it's bullshit and Nintendo should cover it. I put some gaffer tape on my dock rails immediately upon getting it and it's been OK.
Visualante2
Member
Appreciate the bump with the photo. Had no idea you could scratch the back too. Though it is less of a concern I do intend to sell my Switch eventually so I want to avoid this crap.
I'm just using a sheet of paper at the moment but I might tape some microfiber cloth to the dock.
edit. The dock is so bad it makes me less inclined to use the console as a handheld because it's like a double whammy of wear and tear.
I'm just using a sheet of paper at the moment but I might tape some microfiber cloth to the dock.
edit. The dock is so bad it makes me less inclined to use the console as a handheld because it's like a double whammy of wear and tear.
You can't claim it's dust when you haven't seen the docks reported having caused this.
The rubber is also only applied to the side where the screen is facing. I have scratches on the back not the screen.
Snap. No problems here. I put a glass screen protector on just in case, but even with that extra thickness it doesn't leave any marks.
Seems most of the scratching issue really were from docks which were bent (either in manufacture, shipping or but the user).
Well it isn't the dock. It's the dust on the dock or faulty rails, especially combined with even the slightest bend. I can't use my dock because out of the box it was so bent that the switch can't go in there without me pushing it in. Which I tried once and never will again. This caused rubber marks that was hard to remove but eventually came off, no scratches thankfully.
Lucky you! I even scratch my desk itself when I wipe dust off it.
Diablohead
Member
Dust doesn't make plastic scratches to the level shown above in the phono, that if anything must be grit or catching the switch device on the corners of the dock with force.
How the hell can you be in any position to guarantee or say that? It can't possible be true that there are issues wherever it was manufactured? You are wrong. Neither you or I can possibly put the Switch in the dock in the exact same angle every time. There is always going to be a slight angle when you take it out or put it in. The location of the scratches corresponds to the hard plastic at the bottom of the switch which obviously speaks for it being that particular area being the issue.
I mistakenly wrote rubber because I thought the rails were slightly rubbery. That was wrong. (It was based on them leaving rubbery marks on my switch like the kind shoes can make on floors).
The rails are hard plastic and my dock has rails on both the back and the front side. Yours doesn't?
Dust in my house does. It scratches metal, plastic and even my expensive glasses.
moltonasty
Member
If it really is dust then just clean your shit? It's not hard or expensive to get a can of air to spray away dust.
They also sell replacement shells online, so that's always an option if the body is scratched. Though honestly it seems pretty easy to avoid..
They also sell replacement shells online, so that's always an option if the body is scratched. Though honestly it seems pretty easy to avoid..
Again. I'm not using force at all. As careful as can be. 30 years old after all. Not that it should matter at all, but I also regularly work with electronics. I know how to be careful. I'm not tossing it around in there. It is nothing other than some corners or sides inside of the dock that are too sharp for it to not get scratched when I take it out or put it in. Only at the base and only at the back.
I have rails on both sides, but only the front ones have a small rectangular shaped rubber patch at the bottom.
Of course it's easy if your dock doesn't cut into it. It's not dust. If it was it would be all over the place right? Both sides on the back and both sides in the front. It only affects one side at the bottom of the back on mine. You can change the shell w/o voiding the warranty?
Skittzo0413
Member
Can you take a picture of your dock? The back rails on mine are completely flat, there's absolutely no way the edges could possibly scratch anything. If your dock is that badly warped I'd call Nintendo and ask for a replacement.
Nah, you're not alone. I've had zero issues too. I think anyone who has a normal, unbent dock will never run into this problem.
I'm thinking it's either the corners at the top of the rail circled in or the space between the rail or the hole for the exhaust vents at the bottom. Again though. No force involved or any weird angles involved going in or out. I've also never had it rest against the angled top of the rails when putting it in.
Does everyone else have a space cutting through the rails just before the curved end of it at the bottom like I do?
I have not talked aboutyour case specifically. I have also mentionet it can simply be faulty docks. About the dust I'm talking mostly about the small hairline scratches that show up for others on mostly the screen side. Those look just like all of my dust scratches from when I clean my glasses, phones and such.
I have OCD and is the cleanliest person I know. I clean all my stuff every single day of use (like wipe my handhelds, my keyboard, my desk and whatever else you can think of). Dust doesn't care and the acto of cleaning is actually the main cause of dust scratching. You catch a tiny speck with the wiping cloth and drag that almost invisible thing all over the place.
If you spray away the dust it just settles somewhere else. I have just realised that everything will get scratched from just me putting it on a table or whatever and there's nothing I can do about it.
adamsappel
Member
On the other hand, if it was from setting it down or sliding it on a table, there would be scratches on random spots on the back. The scratches seem to be only where the dock bumpers are. The dock isn't constructed such that there's only a single path the Switch can be inserted, so there will always be some variance to the direction you put it away and hence the curved scratching.
I'm starting to get some 'shininess' on the back of the Switch at the bottom from putting it in/out of the dock, but eh, figure that's just normal wear and tear. Have yet to have anything happen to the front though. No sign of any markings/damage... I'm using a tempered glass screen protector, which tbf may be causing the back of the Switch to make contact with the dock more so than it would have without it.
I put on a protector today actually. Because of the back of mine. A protector doesn't push it back so much it justifies damage done to the back.
Spiritreaver
Member
Launch Switch. Zero scratches on the back. I have a screen protector so can't speak for the screen.
I usually blow the dock with compressed air before I put the Switch in if I am gonna use the dock. Maybe it helps, I dunno.
I usually blow the dock with compressed air before I put the Switch in if I am gonna use the dock. Maybe it helps, I dunno.
People accused me of being rough with my original 3DS as well, when it was scratching itself when closed. It's okay to admit a design flaw with a piece of hardware you like. You can clearly see some of the docks are not straight. And even with the straight ones, it's poor design if you have to be surgically careful to pull it in and out. Why not a little padding?
As for my Switch specifically, it was getting smug marks on the screen when we first got it, but since applying the glass protector, it's flawless. Not sure if I've just been lucky, or not. Our dock appears to be fairly straight.