And I think you are deluding yourself somehow if you think this "hidden cost of ownership" somehow only applies to the 360. You honestly think the overall failure rate is 15% (edit: Now you think it's 20%?? Good god:lol )? You're out of your ****ing mind. It has indeed gone higher than 5%, which prompted MS to offer free repairs for those units (Not all, mind you, only those manufactured within a SELECT period. HMMMM.)--a measure that, surprisingly,
DIDN'T require a class-action lawsuit like certain companies in the past.
I've got news for you: You run the risk of being burned in purchasing a system at launch. Especially when you are dealing with cutting-edge technology, as well as a corporate powerhouse chugging these things out as fast as they can to meet demand. And last I checked, MS and Sony were in the same boat.
From my own personal experience as a corporate cog at 3 stores in 2 regions, within the first year of EVERY console launch, you tended to have a high defect rate. Of the systems that were released during my tenure, the PS2 had by far the highest number of defective units in my region (to the point where, yes, we had corporate decrees instructing us to issue Sony's 1-800 number in the event we ran out of new replacement units. This was 2 years after launch, long after the initial hardware supply shortage had been rectified). At the opposite end of the spectrum was the gamecube, with quarterly defect-replacement quotas in the single digits. Did this have any tangible effect on the sales of either of these consoles? not hardly.