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[nani17]

An Apple Watch Series 7 user is speaking out after their device overheated, started smoking, and eventually exploded. The case was brought to Apple’s attention and the company confirmed it would investigate what happened. At the same time, however, Apple also attempted to coerce the user into staying silent and not sharing the story.

In a conversation with 9to5Mac, this Apple Watch user explained that he was wearing it when he noticed that it was getting much hotter than usual. He then found that the back of the Apple Watch had cracked and watchOS was showing a warning about needing to shut down due to its temperature. For further context, this user was in their house where the temperature was just over 70 degrees Fahrenheit.

After this, the Apple Watch user said that he immediately called Apple Support to explain the situation. The call was escalated through multiple levels of Apple’s support hierarchy, ultimately landing in the hands of a manager who created a case for further investigation. There was no solution or advice provided after this call, just instructions to not touch the watch until he heard back from the company.

The following morning, however, the situation escalated even further. The Apple Watch user woke up to find the Apple Watch even hotter to the touch and the heat had shattered the device’s display.

When the user picked up the Apple Watch to take pictures to send to Apple, it started to immediately make “crackling sounds.” It then “exploded” just as he was throwing it out the window. The watch left burn marks on the user’s couch. He also ended up visiting the emergency room because of lead poisoning concerns, but it’s important to remember the Apple Watch does not actually contain nearly enough lead to actually cause poisoning. He was simply concerned about it.

He then reached out to Apple again to give an update on the situation. He was told that the case would be a “top priority” and he would receive an update by the following Monday. It wasn’t until today, however, that he heard back from Apple.

The company arranged a delivery pickup and said that it is taking the Apple Watch to its labs for further testing. Apple also sent him a document, asking him to sign it and agree not to share this story with anyone. He declined to sign the document, and instead reached out to 9to5Mac to tell the story.

Source

 

[RoboFu]

not saying it cant happen as laptops catch fire ... but this looks fake as hell and there is no "explosion" shown.

 

[Pejo]

not saying it cant happen as laptops catch fire ... but this looks fake as hell and there is no "explosion" shown.

didn't you watch the 2nd video from the alternate angle?

 

[Jennings]

One down.

 

[Heimdall_Xtreme]

Its the new apple watch?

 

[RoboFu]

Its the new apple watch?

no

 

[crazepharmacist]

Looks like he threw it in the microwave. Gonna call bullshit. There would be more than this one report if this was real.

 

[chromhound]

They tried to make him sign an NDA to shut him up lol

 

[Cyberpunkd]

Its the new apple watch?

No, that’s why you need to buy a new model for premium explosion protection.

 

[nani17]

They tried to make him sign an NDA to shut him up lol

I know lol

 

[Flatline]

No, that’s why you need to buy a new model for premium explosion protection.

That was last year, the new program is Premium Explosion Protection+ . It costs 10 dollars more per day but comes with exciting new features.

 

[Punished Miku]

And here I thought this thread was going to be about sales ....

 

[It's all in the wrist]

Pfft. Call when an earbud explodes.

 

[Pagusas]

As always, Apple waits years to do something Samsungs already done

 

[nush]

Thermal runaway can happen with any battery, it's a non-story if it's just an isolated case.

 

[GymWolf]

Are arms and hands covered by apple care?

 

[NeoIkaruGAF]

It’s a feature.
Just avoid wearing it that way.

 

[nightmare-slain]

i didn't see an explosion but yeah batteries can go up like a balloon and put out party smoke.

i don't think this is an issue with the Apple Watch itself. It could happen to any device with a battery. my iPhone could have an "exploding" battery. So could my earphones, Kindle, or Switch.

 

[Skifi28]

That's what you get for preferring apples to oranges. Where's your God now??

 

[Tams]

I've got quite a few spicy pillows. All old and very abused batteries though.

It can happen to any lithium-ion battery. Though poorly made ones are more likely to fail.

 

[ManaByte]

not saying it cant happen as laptops catch fire ... but this looks fake as hell and there is no "explosion" shown.

Looks like he threw it in the microwave. Gonna call bullshit. There would be more than this one report if this was real.

This is like the console warriors vaping into their Series X to say they caught fire.

 

[daveonezero]

Yes lithium batteries can explode and catch fire….

 

[Cohetedor]

It gets hot enough that you can't wear it and you call apple about it, then you lay it down on a fabric sofa unattended overnight? Going for the insurance money?

 

[AlteredForms]

CeeLo Green of Gnarles Barkley had his phone explode on him in the studio.

 

[EviLore]

CeeLo Green of Gnarles Barkley had his phone explode on him in the studio.

It's fake.

 

[AlteredForms]

It's fake.

I remember reading something about that at the time and I wasn't too sure what to make of it. CeeLo had faded into obscurity at that point and maybe this was a way for him to get back to the limelight.

 

[RoboFu]

CeeLo Green of Gnarles Barkley had his phone explode on him in the studio.

The particle smoke gives it away.

 

[Larogue]

I usually sleep with this thing on...

 

[EverydayBeast]

I grew up with technology so that’s weird.