• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

eBay reseller caught selling place in line for Oculus Rift DK2; gets order cancelled

GraveHorizon

poop meter feature creep
Oculus Developer Forums: "Somebody please BAN this joker and cancel his order."
41vw76n.png

reddit: US DK2 eBay reseller caught selling his place in line for $5000. Oculus Dev community asks for proof of order, he gives it, Cyberreality cancels the order.
TheTwistgibber (Customer Service Lead said:
Ladies and Gents,

As stated in the forum post on the Official Oculus Forums, our investigations are much more than screenshots, order numbers, or time stamps. We only take action on the "sure things" that we've proven through hard evidence. After canceling and refunding the order, within minutes, the eBay auction was taken down. We've discussed the matter with the person in question and you can consider this specific matter closed.

We appreciate the support of the community and are looking forward to getting DK2 out the door. Thanks for your amazing patience!
techcrunch: Oculus Spots People Selling Rift Pre-Orders, Cancels Their Shipments

Apparently they're cracking down on pre-order reselling. I hope nobody here is currently attempting to publicly resell their DK2.

Whatever your plans for the devk kit 2, do you think trying to resell it is wrong? Or is selling his place in line the bad part to you?

EDIT: Palmer Luckey chimed in on the reseller issue.
Palmer Luckey said:
We can't afford to give customers the benefit of the doubt when we have to cancel literally thousands of orders from resellers and scalpers each week. If we left it alone, almost all of our orders would go to people who then control the supply themselves, allowing them to sell at wildly inflated prices.

For a similar example, see live concert tickets.
 

Vuze

Member
Good on them for doing this. I still can't imagine how massive reselling must've been in China so that they banned the whole country.

I think there is nothing wrong with selling your DK1/2 after you bought it and decided you don't like it or whatever after trying but putting up a pre-release offer for it or selling your place in line is just unethical.
 
Selling the place in line seems more wrong than selling the kit itself when the guy actually has it in his possession. Don't ask me why, just a gut feeling.
 

Caayn

Member
One hand I support that companies are trying to cut-down the people who only buy with the intent to sell it with profit, like concert tickets, consoles on day one, etc. etc.

On the other hand I disagree with Oculus, a person should be able to sell his/her possessions.
 

Amagon

Member
Unless there is contract that was agreed upon about selling a dev kit or pre-ordering spot, sounds like bullshit to me.
 
One hand I support that companies are trying to cut-down the people who only buy with the intent to sell it with profit, like concert tickets, consoles on day one, etc. etc.

On the other hand I disagree with Oculus, a person should be able to sell his/her possessions.

Except that it isn't in his possesion yet. He was selling the opportunity to purchase the item for a, what, 10x markup?
 

Sami+

Member
Had he paid yet?

Edit - Ah, reread OP. If he got refunded then I don't really feel strongly about this either way.
 

Linkup

Member
I'm going to make it a thing to sell my place in line whether it's at the grocery store, Disneyland, or the highway. Probably happens more often than I realize.

There is a limited supply of dev kits that lots of devs want to get their hands on. On the first few batches I think it helps anyone who wanted to start some kind of development effort right now and be ready for CV1 as I assume they will need all the time they can get, that goes double for any of the bigger development teams out their. If they need 50 DK2 it's better they have them this month rather than 3-5 months from now. That will certainly benefit those of us waiting for the first consumer versions of Oculus Rift.

Who am I kidding, mostly gamers are buying one.
 

GraveHorizon

poop meter feature creep
Palmer Luckey chimed in on the reseller issue. (Adding to the OP.)
Palmer Luckey said:
We can't afford to give customers the benefit of the doubt when we have to cancel literally thousands of orders from resellers and scalpers each week. If we left it alone, almost all of our orders would go to people who then control the supply themselves, allowing them to sell at wildly inflated prices.

For a similar example, see live concert tickets.
Definitely a shady practice if so many people are doing it.
 

Spades

Member
On the other hand I disagree with Oculus, a person should be able to sell his/her possessions.

I tend to agree. If I buy something (regardless of if he has received the goods yet or not, he paid for it already) then it should be mine to sell on as I please. If someone is willing to pay 10x the price, then that isn't my fault. It's simple supply and demand.
 

Durante

Member
I'm happy they are cracking down on this hard. The goal here is to get dev kits to developers as quickly as possible, not line the pockets of resellers.
 

Lurch666

Member
Unless there is contract that was agreed upon about selling a dev kit or pre-ordering spot, sounds like bullshit to me.

dev kits are sold with under agreement that they aren't resold so I assume that cover reselling an early order place.
 

Donnie

Member
I tend to agree. If I buy something (regardless of if he has received the goods yet or not, he paid for it already) then it should be mine to sell on as I please. If someone is willing to pay 10x the price, then that isn't my fault. It's simple supply and demand.

He'd only paid a $50 deposit, until its all paid and shipped its not his property. I agree that once the item is in someone's possession they should then be allowed to sell for whatever someone will pay. But putting it up for sale before its even been sent out by Oculus just shows that he has no interest in the Rift and is purely a scalper. Oculus have no reason to want to sell a development kit to someone like that and its completely within their rights to decide who they want to sell to.
 

Lord Phol

Member
He'd only paid a $50 deposit, until its all paid and shipped its not his property. I agree that once the item is in someone's possession they should then be allowed to sell for whatever someone will pay. But putting it up for sale before its even been sent out by Oculus just shows that he has no interest in the Rift and is purely a scalper. Oculus have no reason to want to sell a development kit to someone like that and its completely within their rights to decide who they want to sell to.

This post exactly.
 

Seanspeed

Banned
I tend to agree. If I buy something (regardless of if he has received the goods yet or not, he paid for it already) then it should be mine to sell on as I please. If someone is willing to pay 10x the price, then that isn't my fault. It's simple supply and demand.
These people can still buy one. They'll just have to wait a bit.

But price gouging/scalping is illegal for a reason. Its a nasty practice and I'm shocked that anybody would defend it.
 
Apparently they're cracking down on pre-order reselling. I hope nobody here is currently attempting to publicly resell their DK2.

Whatever your plans for the devk kit 2, do you think trying to resell it is wrong? Or is selling his place in line the bad part to you?

This is about reselling something for a higher price than you bought it at just because you got a pre-order in first, right? If so, then yeah, reselling is a really shitty thing.
 

Widge

Member
These people can still buy one. They'll just have to wait a bit.

But price gouging/scalping is illegal for a reason. Its a nasty practice and I'm shocked that anybody would defend it.

Yeah, it's becoming more and more prevalent thanks to the internet reducing commerce barriers. You get it with vinyl, people buying up all the copies of limited release music to then stick on Discogs at massively increased prices.

There is fair re-selling, then there is looking to exploit the market. Would people argue against rules put in place to stop cartels operating? These guys have all the supply, surely we should respond to the monetary cost of demand.
 
A few key points to note here...

OR is going to be very limited in supply.

OR as a high end tech gadget is going to be high in demand.

Scalpers are GOING to happen, but I'm glad they are making moves to stop the worst of it. There is no reason why legitimate people should suffer inflated prices because someone wants to turn a quick profit off of a vulnerable market.
 
A few key points to note here...

OR is going to be very limited in supply.

OR as a high end tech gadget is going to be high in demand.

Scalpers are GOING to happen, but I'm glad they are making moves to stop the worst of it. There is no reason why legitimate people should suffer inflated prices because someone wants to turn a quick profit off of a vulnerable market.

I am not defending scalpers and I am GLAD that they caught this guy early, but at the same time, if someone is stupid enough to pay $5000 for it, well...whose fault is that really?
 

BladeSinner

Neo Member
That's what they are doing?

Not really...they are making it publicly available, to devs and non devs alike...they are just by their press releases and media, heavily discouraging non devs from buying it. If you want one, you can go pre-order and buy it right now.

FYI, huge fan of yours!
 

kinggroin

Banned
I am not defending scalpers and I am GLAD that they caught this guy early, but at the same time, if someone is stupid enough to pay $5000 for it, well...whose fault is that really?

I generally agree. Heck, I've resold day one consoles at a marked up price and sleep fine that same night.

Thing is, in my case the manufacturer already sold and shipped the product to a retailer who will for the most part, sell it at the msrp or lower even. This means the market for the product isn't skewed or distorted while stock is in short supply.

Everyone is given a fair chance during launch week via the retailer. If someone can't wait for retailer resupply then they reserve the right to spend a lot more money and buy via scalpers. Multiple scalpers Btw, which in and of itself will regulate the inflated price too.



In the case of Oculus however, its one reseller taking advantage of the low stock from a very small company so options to buy are drastically limited and prices are drastically increased. This IMO creates an unfair distortion for the product and takes the fate of its success early on out of the hands of oculus and in the hands of this eBay reseller. Not to mention that the product wasn't delivered yet anyway.
 

Zaph

Member
Not really...they are making it publicly available, to devs and non devs alike...they are just by their press releases and media, heavily discouraging non devs from buying it. If you want one, you can go pre-order and buy it right now.

How could they do any meaningful differentiation without screwing over a lot of small devs?

In the past console makers did things like charge 5/6 figures for the dev kit, request company history, view publisher deals, hand deliver kits etc. But none of those methods would work for the Rift, they're just too outdated - development has changed. One guy with no money could single-handedly develop the Next Big Thing.
 

BladeSinner

Neo Member
How could they do any meaningful differentiation without screwing over a lot of small devs?

In the past console makers did things like charge 5/6 figures for the dev kit, request company history, view publisher deals, hand deliver kits etc. But none of those methods would work for the Rift, they're just too outdated - development has changed. One guy with no money could single-handedly develop the Next Big Thing.

I absolutely agree with you...I don't think they are doing anything wrong here...but leaving it as open as they have (which is awesome in my opinion), definitely leaves them open to these types of shenanigans. Really, the best thing they could have done to avoid these types of situations was try to ensure that supply meets or is greater than demand, which I know is also an uphill battle for them...
 
Top Bottom