Disclaimer to fellow Gaffers that ordered their Pip Boy editions from Amazon:
Don't try to update the order details like shipping address or your order have a chance to be cancelled
Long story, i ordered 3 units of the pip boy edition for me, my brother and a friend after E3 this year.
Today i decided to update the shipping address for my pre order. I'll be visiting my parents on 10th nov and decided to change the delivery to their address.
I logged into my amazon account, changed the address and updated the payment details. I used a credit card that doesn't have the available funds today, but would be OK after the 1st. And as amazon doesn't charge you until it ships i wasn't concerned.
After i updated the details i promptly received the email informing me that my order details were changed.
And, to my surprise, 20 seconds later i received an email saying that my order was cancelled because they were unable to charge my credit card.
I'm with their support from what's going to be like one hour and all the information i got it's that they system didn't knew my order was for a item that it's not out yet, so it tried to charge me and as there's no stock available cancelled the order that i had.
They say they can't reactivate my cancelled order for security reasons and now all i have is an apology and a $15 promo code.
TL;DR: If you have an amazon pre-order for Pip Boy edition just update it if you have the available funds to pay for it right now, or you might have your order cancelled.
Don't try to update the order details like shipping address or your order have a chance to be cancelled
Long story, i ordered 3 units of the pip boy edition for me, my brother and a friend after E3 this year.
Today i decided to update the shipping address for my pre order. I'll be visiting my parents on 10th nov and decided to change the delivery to their address.
I logged into my amazon account, changed the address and updated the payment details. I used a credit card that doesn't have the available funds today, but would be OK after the 1st. And as amazon doesn't charge you until it ships i wasn't concerned.
After i updated the details i promptly received the email informing me that my order details were changed.
And, to my surprise, 20 seconds later i received an email saying that my order was cancelled because they were unable to charge my credit card.
I'm with their support from what's going to be like one hour and all the information i got it's that they system didn't knew my order was for a item that it's not out yet, so it tried to charge me and as there's no stock available cancelled the order that i had.
They say they can't reactivate my cancelled order for security reasons and now all i have is an apology and a $15 promo code.
TL;DR: If you have an amazon pre-order for Pip Boy edition just update it if you have the available funds to pay for it right now, or you might have your order cancelled.