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Switch cracking near power button?
- Thread starter AEREC
- Start date
Yea. Hardware revisions that tend to use cheaper components never have issues either.
SmokedMeat
Gamer™
Revisions usually correct the issues the original units had. Not sure why this is being downplayed.
Zaraki_Kenpachi
Member
Except they're not even close to the same? This is closer to the ds lite having issues with the hinge cracking. But sure, funny troll post that dead pixels don't count so they never repair anything.
Lupin the Third
Member
Hinge cracking is far more rampant on DS Lite than DS original.
DSi is missing features.
GBA SP was perhaps the best upgrade with the light, lithium-ion battery, and folding screen, but it is missing a headphone jack, is less comfortable to hold than GBA, and tends to have L/R buttons go bad more often.
New 3DS XL has the cart in a spot where some people accidentally pop it out during play and requires unscrewing stuff to access the SD card which requires costlier MicroSD cards vs. the 3DS XL's standard SD.
As for consoles, most Nintendo console revisions strip out either features (Wii, Wii Mini) or AV quality/options (NES 101, SNES 101, N64, GameCube, Wii Mini)
Point is, there's often a trade-off with their revisions. Being a net gain is subjective based on individual usage and desires.
oh we're bringing up an industry standard response to an issue now too?
Tarin02543
Member
switch it with a new switch
You Pay This Much
Member
1st of all: a simple "switch crack" in Google give you the predictive search option of "Switch crack near power button" there are quite a few articles and forums reporting this same issue. Here is an example of each:
https://www.gamefaqs.com/boards/189706-nintendo-switch/75325696
http://nintendotoday.com/nintendo-switch-cracking-plastic/
This isn't the first time I've heard of this issue.
2nd of all: what is your point? I was just saying that there is already a lot of known issues with the Switch. Even if this is just a fluke, there is still a handful of issues that are (at least to an extent) pretty common problems.
I love the switch, but I'm not going to pretend that the system hasn't had some issues.
Also found this thread on Reddit:
https://www.reddit.com/r/NintendoSw..._of_your_switch_cracks_forming_near/?sort=new
Not widespread but seems like alot of people have the issue, and Im sure it's only gonna get worse and more common.
Im now thinking of not getting it repaired since I dont feel like not having my switch for the 2-3 weeks of estimated repair, nor do I want to take the risk of losing my save data or getting back a switch thats worse off than my current one. Other than the crack Im pretty happy with my current one (no dock scratches, warping or raised screen side as of yet).
Is the backplate easy to remove and replace once the part becomes available somehow?
https://www.reddit.com/r/NintendoSw..._of_your_switch_cracks_forming_near/?sort=new
Not widespread but seems like alot of people have the issue, and Im sure it's only gonna get worse and more common.
Im now thinking of not getting it repaired since I dont feel like not having my switch for the 2-3 weeks of estimated repair, nor do I want to take the risk of losing my save data or getting back a switch thats worse off than my current one. Other than the crack Im pretty happy with my current one (no dock scratches, warping or raised screen side as of yet).
Is the backplate easy to remove and replace once the part becomes available somehow?
FalsettoVibe
Member
I can totally see a Switch+
shotgunbob04
Member
I usually hold the bottom of the Switch with my left thumb while holding the power button with my left index finger. After a while though, I've stopped because I can feel the plastic on the bottom start to flex, which will inevitably begin cracking like a lot of other people's Switches have.
Joseph Flemming
Member
I've been playing with my Switch in docked mode for the last five days, today I took it off the dock to find I have the same crack at the same location. I have been super duper careful with this product. Ive babied this thing. Installed screen protector, travel with it in a rigid travel case with plenty of padding that gets put into a snug sling bag. Never dropped.... and I have this happen.
So, you are not alone. I set up a repair, the customer service guy was super nice, really great sense of humor so that was cool. Bummer that my console might be gone for 2-3 weeks,
So, you are not alone. I set up a repair, the customer service guy was super nice, really great sense of humor so that was cool. Bummer that my console might be gone for 2-3 weeks,
SimpleCRIPPLE
Member
Whats on the list?
More a design fault, screw hole too close to the edge and some up too tight to allow heat flex in the plastic
Joseph Flemming
Member
That was one of the first questions I asked the rep as the thought of all of the hours I've poured into Zelda would be crushing to lose. The rep assured me that they can almost always transfer the game saves (along with digital purchases of course). He said unless the unit is severely thrashed it's not an issue.
He also answered questions honestly (or as honest as he could while being recorded) I asked if this issue was solely related to maybe an over tightening of the screw, or if the dock could have contributed, he stated diplomatically that this is a well documented situation and that if the dock contributed his system would ask for that to be returned also.
I mean, take that last part with a grain of salt, who knows right? Unless we have a insider lurking that could verify.
That said, the rep also complained that Ninty doesn't allow us to back up our own game saves. I even said I would be happy with cloud saves, but he persisted with user back up saves request. In his words, "bad people will find exploits regardless, so good people shouldn't have to be inconvenienced. It's not like the hackers won't continue to try to find a way."
Soapbox Killer
Grand Nagus
Son of a bitch, I have a crack right there too. Its a launch Switch , can send it in for a free fix?
Joseph Flemming
Member
Yes. They will repair it free of charge.
Yeah. If dedicated enough people will eventually find an entrypoint regardless. I really wish I could back up my fucking saves
Jaded Alyx
Member
Why was your Switch off in the first place..tsk tsk
Mihael Mello Keehl
Banned
Its a hybrid
They say that, but then mine got back in under a week.
They have the buffer because of potential delays I think.
Blak_Status
Member
Damn... I guess I need to check mine when I get home
I held off on sending mine and just put some clear packing tape over the crack. I realize it wont stop the crack from spreading but I'm hoping it will at least slow it down and prevent a chunk from falling off.
Im just gonna wait until I can purchase a back panel and replace it myself. It looks like they are starting to show up on ebay.
Hendrick's
If only my penis was as big as my GamerScore!
Nintendo gotta get their torque spec locked down.
LordOcidax
Member
Lololol
I didnt notice until a tiny sharp piece of plastic was sticking up near the power button.
DaxMedFlax
Member
Same issue here. Haven't bothered contacting Nintendo, and won't bother until save games can be backed up.
I loosened the adjacent screw a bit to take pressure off the area for now. Not an ideal design tbh. Back plate is easily replaced though, but I haven't found a replacement for sale yet.
I loosened the adjacent screw a bit to take pressure off the area for now. Not an ideal design tbh. Back plate is easily replaced though, but I haven't found a replacement for sale yet.
Crazyorloco
Member
I had this issue as well. I wonder if it could be because of the battery expanding?
It does tend to get pretty hot sometimes. My switch battery eventually stopped working. I couldn't turn on the system for more than 2 seconds before it turned off again. I contacted nintendo and they fixed the battery and replaced the back plate of the system. Took about a week to get the system back.
So far no cracks since (I've had it back for about a week now). I'm going to carefully watch out for this.
It does tend to get pretty hot sometimes. My switch battery eventually stopped working. I couldn't turn on the system for more than 2 seconds before it turned off again. I contacted nintendo and they fixed the battery and replaced the back plate of the system. Took about a week to get the system back.
So far no cracks since (I've had it back for about a week now). I'm going to carefully watch out for this.
xmajinjoshx
Member
I'm a little annoyed. I didn't realize I had a tiny crack by my power button until I stumbled on this thread. I'm super careful with my system, like most of you, and really don't want to risk losing my saves sending this into Nintendo for repair. Hopefully a way to back up saves comes up, before the warranty is up...
Deadpool_X
Banned
I swear, people have the worst luck with these things. I have a day 1 launch system and have had 0 problems. No cracks, no scratching, never had a left joycon issue, no bending, and my pro controller dpad works flawlessly. All this, and between myself and my 2 kids, it's been played damn near every day since launch.
Guess I'm just lucky?
Guess I'm just lucky?
xmajinjoshx
Member
I might have to do the same. Might as well knock out the tiny spec of dust under my screen as well. Did your saves get erased?
Sure enough, I check my Switch's power button and I have a very similar crack, though not quite as close to the power button.
How long is the warranty on a Switch again? Three months or one year? Because I really don't want to send it in only for my Zelda save file to get wiped
How long is the warranty on a Switch again? Three months or one year? Because I really don't want to send it in only for my Zelda save file to get wiped
Joseph Flemming
Member
The customer service representative assured me that my saves would come over (unless the unit was completely fried) so I'm not really worried about that. Others in this thread has stated in their post that they've received their units back from repair without complaining of data loss.
As far as the warranty, according to their website; 1 year for manufacturing errors.
https://www.nintendo.com/consumer/manuals/warrantyinfo.jsp
I just want my unit fixed. Thing that sucks is I purchased a warranty from Gamestop so I could just swap out the unit in case of stuff like this...but my saves. Thanks Nintendo.
#betatesterlife
Joseph Flemming
Member
I would head over to their support website here:
https://en-americas-support.nintendo.com/app/contact
Or
If your in the US you can call: +1 (800) 255-3700
UK +443456050247
Worldwide (system will redirect you to proper country)
+1-800-255-3700
BakedTanooki
Member
Just checked my switch. Luckily no crack.
The only little issue I have, is a slightly loose left joycon, when in handheld mode.
Oh, and the joycon bad signal problem.
The only little issue I have, is a slightly loose left joycon, when in handheld mode.
Oh, and the joycon bad signal problem.
CharminUltra
Member
Woah, I just checked and my Switch totally has a crack there. I wonder if it came like that from the factory or if it happened after the UPS threw the package over the fence (it landed inside our patio--the floor is literally concrete.)
is that an actual crack, like all the way through the plastic or a cosmetic crack/scratch from the molding process?
it's not that uncommon to find what appears to be cracks in molded plastic and they're not an actual structure defect. Usually the cracks don't go all the way through the plastic and just a minor surface blemish.
it's not that uncommon to find what appears to be cracks in molded plastic and they're not an actual structure defect. Usually the cracks don't go all the way through the plastic and just a minor surface blemish.