They haven't been good in a long time, 10 years maybe? I got a job working at one of their stores in like 2007, and by then it was shit, the managers were crazy incompetent people who didn't have a clue. I'm just surprised they lasted this long.
It was a double edged sword working for them. They still used the paper upc thing for the videogame aisle and the Star Wars aisle was actually pretty nice. Funny story, I got the job by geeking out over a Star Wars vehicle that I was told to pick from the store and 'sell' to my interviewer. Lost the job due to an ex Army dipshit who upon the first day of being promoted to manager, threw a fucking box off a delivery truck at my head for 'not being energetic enough' at a 5am delivery. They refused to fire the guy and wanted me to work under him, but 'away from him'. Fuck em', they deserve bankruptcy.