So I posted this in the Destiny 2 BETA thread and was told it should have a thread of its own. I had Destiny 2 preordered from BestBuy, but I ended up buying it on PSN digitally so I cancelled my BestBuy order yesterday. They cancelled part of my order, but are now charging me $19.99 for the BETA code.
I thought it might be a glitch, but apparently not.
It seems like they are quick to refund people for this, but only if you ask for one. It's an incredibly shady practice if you ask me.
EDIT:
I thought it might be a glitch, but apparently not.
Just thought I'd provide a PSA to people here.
If you pre-orderd the game from Best Buy and you cancel your pre-order, they will end up charging you $19.99 for the beta code.
Lee, just go into the chat and request it be cancelled. They gave me the $19.99 back immediately.
They Did the same thing to me
Cancelled the ps-pro bundle cause i wanted a drum set instead and yeah, was charged $20
Yep you'll need to get in contact with a Community Person on their support boards to get it refunded. I had canceled 3 preorders and was dinged with this but i was able to get it refunded
Holy fucking shit, you need to make a new thread on that, that's shady as fuck. 100% illegal as well if the beta code wasn't broken out and listed as a $20 add-on at time of purchase. Retailers do not pay a dime for these codes.
It seems like they are quick to refund people for this, but only if you ask for one. It's an incredibly shady practice if you ask me.
EDIT:
From April, oddly enough.
"Small number" my ass. A week before that he was defending it as policy.
I especially like the "not to worry" part.