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Comcast internet outage in Bay Area

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Dalek

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Major outage in the Bay Area affecting almost everyone I know.

https://downdetector.com/status/comcast-xfinity

Can't even get these fuckers on the phone-when I plug in my account number a recording tells you "we cannot help you at this time" and hangs up. Also if I try to connect to their support chat on my phone it never connects.

Anyways I changed the default DNS settings on my Devices to Googles public DNS at 8.8.8.8 and that worked. If you're having problems try that.
 
Comcast suuuuuuucks. This was happening yesterday intermittently as well. Glad it was so easy to fix.
 
Just made that change to my router. Thanks. Should have put their dns settings in when I bought it a few months back.

Edit:


Cyan said:
Comcast suuuuuuucks. This was happening yesterday intermittently as well. Glad it was so easy to fix.
Click to expand...

So it wasn't just me last night.
 
My internet was fine last night, I am just outside Sac and my service pings to there center in San Jose. I hope my net is still up when I get off work.
 
Damn. I was wondering what was going on. Gonna change the dns then.

If this edit goes through then it worked!

Would having a 3rd dns address set on my router that goes to google have helped or do you have to change the first and second to a working address?

I thought google or opendns was faster but I read a speed report that if your isp is comcast then it's faster with their dns.
 
My friend says Comcast is in the middle of upgrading their speeds-sounds like someone fucked up.

wx7mXMA.gif
 
Contra Costa County here, Had problems yesterday and today thought it was only me til I saw this thread, thank God for Gaf :)
 
Protip:

Change your Primary DNS Address to OpenDNS' and change your Secondary to Google's.

Primary: 208.67.222.222

Secondary: 8.8.8.8
 
Someone fucked up pretty bad. Been down here near Bellevue, WA since before 5pm. Seems like it's mainly bay area and greater seattle. This is not even a month after we had the huge comcast outage here in seattle in the middle of the mayweather-pacquiao fight.

My modem is DOCSIS 3.0 and I have no router so I don't think I can change my DNS server. I'm out of luck :(
 
_woLf said:
Someone fucked up pretty bad. Been down here near Bellevue, WA since before 5pm.

My modem is DOCSIS 3.0 and I have no router so I don't think I can change my DNS server. I'm out of luck :(
Click to expand...

You should be able to change it on your devices manually.
 
Giolon said:
Google DNS has only partially solved the problem. I can't connect to Splatoon for example. :(
Click to expand...

Did you change your settings on your Router or your Wii U? Try changing it on your Wii U if you only messed with your Router.
 
Stinkles said:
They tried to get me to upgrade. Lol
Click to expand...

I went in and reset my (personally owned) modem to factory settings yesterday and everything worked again but no service since comcast would need to activate it. So I called comcast back and was like "hey my modem isn't broken, wanna activate it again?" As soon as they sent their magic signal, it crapped out again. They told me it might take 30 minutes to work properly... It took 45 minutes and was stupid slow. Ugh.
 
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