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Man Finds Racial Slur Printed On Receipt

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Gaborn

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KANSAS CITY, Mo. -- A Kansas City man found a racial slur printed on his receipt after returning a pair of shoes he bought over the weekend.

KMBC's Marcus Moore reported that Keith Slater, 22, bought a pair of shoes from a store called Journeys. Slater later returned them after finding a cheaper pair at another store. Slater did get his money back, but it was what was printed on the receipt that he and his family found disturbing.

"That makes me upset. I don't want to look at that (receipt,) that makes me so upset. Why would you say that?" said a woman who was shown the receipt.

"Have they been fired? I mean, this is absolutely crazy," said a man who saw the store ticket.

The receipt, which shows "Cust: Dumb" and then the n-word, is what Slater received after returning a pair of shoes to Journeys at Oak Park Mall.

"When he showed me that receipt, I could not believe it," said Slater's mother, Linda. "He couldn't believe it. I couldn't believe it. None of us got any sleep just thinking about it."

By the time the Slaters noticed the racial slur printed on the receipt, the store was already closed for the day.

Hoping to get answers about how the words got on the receipt, the Slaters returned to the store the next day. But they said they never got a full explanation, only that the employee entered a generic code.

"And it pulled up six or seven different choices, and the choice that she (the employee) chose was the very last choice," said Slater's father, Keith.

"I really don't doubt that this is the first time it happened. I'm sure it's happened before, but this is probably the first time that somebody noticed their receipt and came back and asked about it," Linda Slater said.

The Slaters said they are waiting for answers.

"To me, the appropriate thing to do is to terminate the employee because it's just inappropriate for that to be there, and then to have that deleted from their system," Keith Slater said.

The Slaters also filed a complaint with mall security.

A representative with the U.S. Department of Justice told KMBC that it will refer the case to the FBI to investigate whether a civil rights violation has occurred.

Store Owner Issues Statement
On Tuesday, Genesco, which owns Journeys, released this statement:

"While we are continuing to investigate this incident, it now appears that an employee in one of our stores entered highly inappropriate statements in a form used to process a merchandise return. Needless to say, such an act was not authorized by Journeys, and will not be tolerated. This employee has been terminated.

"At Journeys, we pride ourselves on valuing and respecting every customer. We are shocked and sickened that a former associate could be responsible for an act so out of keeping with our culture and our values. We profoundly regret this incident."

Community Activist Boycotts Store
On Wednesday, community activist Alonzo Washington held a news conference to announce that he and his family will no longer shop at Journeys, and they are asking others to do the same.

Washington said his family is returning several shirts that were purchased at Journeys a few days before the Slater incident.

Washington said the store's apology to Slater was not enough.

Washington's wife, Dana Washington, said she is concerned about a culture of race problems.

"My kids are looking at this wondering why would a person do something like this. It's unfortunate that African-Americans still have to go through these experiences today, because unfortunately, not everyone has arrived at the point where we should treat each other fairly," Dana Washington said.
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Yeah, I mean, what an idiot. You'd THINK he'd realize someone would notice it. Well, except that they were a "dumb n-word"
 
"When he showed me that receipt, I could not believe it," said Slater's mother, Linda. "He couldn't believe it. I couldn't believe it. None of us got any sleep just thinking about it."
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really now..
 
"When he showed me that receipt, I could not believe it," said Slater's mother, Linda. "He couldn't believe it. I couldn't believe it. None of us got any sleep just thinking about it."
Click to expand...

Over reacting much? :lol
 
While the guy might get fired, there is no civil rights violation and there is not really any damages.

I'm just hoping they will do the right thing and feel justice is served with the guy getting fired and that that family does not come running at the company with dollar signs in their eyes, but then again, this is America, dude.
 
The store reacted properly.

While we are continuing to investigate this incident, it now appears that an employee in one of our stores entered highly inappropriate statements in a form used to process a merchandise return. Needless to say, such an act was not authorized by Journeys, and will not be tolerated. This employee has been terminated.

"At Journeys, we pride ourselves on valuing and respecting every customer. We are shocked and sickened that a former associate could be responsible for an act so out of keeping with our culture and our values. We profoundly regret this incident."
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Edit: I think some people are starting to lash out at the prospect of having an African American president.
 
One thing I always wondered--why are some newspapers afraid to print words like "nigger" and "fuck", even if they're part of the story? It just sounds ludicrous to read "The receipt said 'Dumb' and then the N-word." Who are we trying to protect by censoring this kind of language, especially in a news story context?

I read a NY Times review of the new Fucked Up album, and they weren't even able to print the band's name. They just implored people to use Google to find the band based on the album title. Really?
 
KingGondo said:
One thing I always wondered--why are some newspapers afraid to print words like "nigger" and "fuck", even if they're part of the story? It just sounds ludicrous to read "The receipt said 'Dumb' and then the N-word." Who are we trying to protect by censoring this kind of language, especially in a news story context?

I read a NY Times review of the new Fucked Up album, and they weren't even able to print the band's name. They just implored people to use Google to find the band based on the album title. Really?
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Yeah, sometimes it gets really ridiciulous. Personally I won't use the actual n-word if I can help it, simply because of it's history, but I think that media outlets shouldn't self censor like that.
 
Hoping to get answers about how the words got on the receipt, the Slaters returned to the store the next day. But they said they never got a full explanation, only that the employee entered a generic code.

"And it pulled up six or seven different choices, and the choice that she (the employee) chose was the very last choice," said Slater's father, Keith
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Why was "dumb n-word" a choice in the first place? :lol
 
Gaborn said:
Yeah, sometimes it gets really ridiciulous. Personally I won't use the actual n-word if I can help it, simply because of it's history, but I think that media outlets shouldn't self censor like that.
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Absolutely. It's still an ugly word, but the media can go to absurd lengths to maintain their PC credentials.
 
grandjedi6 said:
Why was "dumb n-word" a choice in the first place? :lol
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Gaborn said:
Yeah, sometimes it gets really ridiciulous. Personally I won't use the actual n-word if I can help it, simply because of it's history, but I think that media outlets shouldn't self censor like that.
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"Dumb Numskull"
There, I've said it. You can be lifted of your Voldemort-like curse.
 
grandjedi6 said:
Why was "dumb n-word" a choice in the first place? :lol
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I was just about to ask that, actually.

I mean, what're the other possible choices for the "generic code"? THAT is the most pressing issue with this story.
 
I'm not sure what shocks me more: the fact that the employee was dumb enough to do this or the fact that the customer actually noticed it. I would never have noticed that shit.
 
zoku88 said:
Wow, was not thinking that it would be so blatant :lol :lol
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I know. I clicked the link thinking some item was going to be a shortened name that ended up being offensive. Kind of like how people shorten analysis to anal all the time.
 
MrPing1000 said:
I could have sworn something similar has happened before and been posted on gaf.
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You mean the story where a McD's employee put the Asian sticker from their Asian Chicken Salads on the wrapper of a burger meant for a Chinese guy? I don't really think "Asian" is a slur, though.
 
You know, it's one thing to be given cause to suspect racial discrimination, but to offer it in writing? It's obviously not the customer who was incredibly dumb.
 
"While we are continuing to investigate this incident, it now appears that an employee in one of our stores entered highly inappropriate statements in a form used to process a merchandise return. Needless to say, such an act was not authorized by Journeys, and will not be tolerated. This employee has been terminated.

"At Journeys, we pride ourselves on valuing and respecting every customer. We are shocked and sickened that a former associate could be responsible for an act so out of keeping with our culture and our values. We profoundly regret this incident."

Community Activist Boycotts Store
On Wednesday, community activist Alonzo Washington held a news conference to announce that he and his family will no longer shop at Journeys, and they are asking others to do the same.
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These are the type of activists that really bug me. Basically attempting to destroy the store owner when he is doing everything he can to fix the situation just so they can get some media attention.
 
In the employee's "defense" it's always possible someone maybe on the previous shift changed whichever code he used to the offensive one, or even some past disgruntled employee that did it and either no one used the code or it wasn't noticed. I don't think it's likely and was almost certainly deliberate on the cashier's part but you never know.
 
I remember reading about something similar happening at a Jamba Juice once. They are supposed to ask for your name, but instead of asking, the employee just put "Dyke" on the receipt.
 
Amon37 said:
What the hell else can they do besides apologize and fire the employee?
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Give a gift card or something. Should have done that in the first place before the media got wind of it. The economic damage this story will do to the entire chain will be worth alot more than a $300 gift card.
 
dskillzhtown said:
Give a gift card or something. Should have done that in the first place before the media got wind of it. The economic damage this story will do to the entire chain will be worth alot more than a $300 gift card.
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fuck that, the store did everything they needed to do to take of the situation.
 
Pimpbaa said:
Dumb naggers?
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Reference to a South Park episode, where one of the characters is on Wheel of Fortune. The topic is "People that annoy you", and on the screens is N_GGERS. You can guess what the character's response was.
 
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