i'm making a new thread for this because it's hard to get people's attention in the official thread and to reach others with the same issue.
i called waldmeier ag, the company representing nintendo in switzerland, today (for all intents and purposes they ARE nintendo switzerland). they have confirmed that the eshop is currently not working in switzerland, for unknown reasons. they also said that the eshop currently "cannot be accessed in certain regions", although they wouldn't clarify exactly what that meant and which countries are affected. they also confirmed that they themselves have been unable to access the store with any of their systems.
this is what seems to be happening:
1) the firmware update can be downloaded (usually after multiple tries)
2) the internet browser works
3) trying to access the store will give an error code without fail: 005-5819
4) all other online features seem to work
i myself have lost count of how many times i have tried to access the eshop, but for now it seems to be a permanent issue at least in switzerland. there are also reports from people from france that seem to be entirely unable to access the store.
note: this is different from the temporary login and download issues people in many regions seem to be having, which are usually resolved by simply trying to log in again several times or restarting the system etc.
i'm just trying to get more info:
- who else is affected by this?
- if you are, have you been able to connect at all? maybe once or twice?
- how many times have you tried to access the shop?
- where do you live?
please post in this thread if you're encountering the same issue. i'd like to get a list going with all the affected countries.
i called waldmeier ag, the company representing nintendo in switzerland, today (for all intents and purposes they ARE nintendo switzerland). they have confirmed that the eshop is currently not working in switzerland, for unknown reasons. they also said that the eshop currently "cannot be accessed in certain regions", although they wouldn't clarify exactly what that meant and which countries are affected. they also confirmed that they themselves have been unable to access the store with any of their systems.
this is what seems to be happening:
1) the firmware update can be downloaded (usually after multiple tries)
2) the internet browser works
3) trying to access the store will give an error code without fail: 005-5819
4) all other online features seem to work
i myself have lost count of how many times i have tried to access the eshop, but for now it seems to be a permanent issue at least in switzerland. there are also reports from people from france that seem to be entirely unable to access the store.
note: this is different from the temporary login and download issues people in many regions seem to be having, which are usually resolved by simply trying to log in again several times or restarting the system etc.
i'm just trying to get more info:
- who else is affected by this?
- if you are, have you been able to connect at all? maybe once or twice?
- how many times have you tried to access the shop?
- where do you live?
please post in this thread if you're encountering the same issue. i'd like to get a list going with all the affected countries.
