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My PS4 won't stay in standby.

Grinchy

Grinchy

Banned
Update 2:
There was definitely something mechanically wrong with it that would never be fixed via software. I had my PS4 replaced and now the standby works perfectly. If you have this issue of the PS4 turning off while in standby, it's defective. In fact, even when you see the orange light, at least in my case, it's not actually even in standby. I found this out with my new, working unit. Standby makes it so you immediately jump right to your User selection screen when you turn it on. Mine was booting up completely every time, even if it was showing the orange light and looked like it was in standby.

Update:
I've tried many things, and none of them have worked. I've tried:
  • Plugging the PS4 directly into the wall instead of the surge protector
  • Initializing the PS4 (basically reformatting it through Safe Mode)
  • Checking and re-checking all power-saving settings
  • Plugging the PS4 into a whole new outlet on its own
None of these things have fixed the issue. Sometimes, when the PS4 shuts itself off while in standby, it then goes through the HDD error check the next time it is turned on. It tells me I shut it down improperly.

Original Post:
I put it in standby, it shuts down and shows the orange light. The next time I walk by, I see the orange light gone and the console is completely shut off. I just noticed this for the 5th time after putting it in standby last night.

I did some light searching and I've brought it up in the standby thread, but I haven't really found any info about this. Does anyone know if this is normal, or is this happening to anyone else?
 
Stoffinator

Stoffinator

Member
Mine just crashed after I left BF4. Wasn't getting any audio in the game, when I left and started Resogun, my controller shut off then the PS4 shut itself off. Some strange things going on.
 
V

Visualante2

Member
Blazyr was reporting the same issue too the other day on Twitter

@GarnettLee
Not mad but bummed about my PS4 issue of it not waking from standby when it's been asleep more than an hour or so. Dunno what to do
 
T

Thoraxes

Member
Do you have one of those cooky (just wanted to use this word) power saving surge protectors?

If it is, something like that would probably stop feeding it power when it drops to a certain threshold. I have a friend who has one of them.
 
Grinchy

Grinchy

Banned
Tsundere said:
How is your PS4 plugged in to the power outlet?
Click to expand...

It's plugged into a surge protector. It may even be a "cooky" one lol

Thoraxes said:
Do you have one of those cooky (just wanted to use this word) power saving surge protectors?

If it is, something like that would probably stop feeding it power when it drops to a certain threshold. I have a friend who has one of them.
Click to expand...

I'm not actually sure. It's just a cheap black surge protector I bought at Walmart a long time ago. It just seems strange because everything else plugged into it (TV, PS3, ect) does its regular standby routine just fine.

Visualante2 said:
Blazyr was reporting the same issue too the other day on Twitter

@GarnettLee
Not mad but bummed about my PS4 issue of it not waking from standby when it's been asleep more than an hour or so. Dunno what to do
Click to expand...

Interesting, so that sounds like it might be the same thing as my problem. I mean I can turn the system back on just fine, but I can't be in my bed with my Vita at a random time and turn it on for some remote play action.

LiK said:
Try going to Safe mode and Reinitialize it. Heard that fixes it after 1.51.
Click to expand...

Will try this, thanks.
 
Grinchy

Grinchy

Banned
Stoffinator said:
Mine just crashed after I left BF4. Wasn't getting any audio in the game, when I left and started Resogun, my controller shut off then the PS4 shut itself off. Some strange things going on.
Click to expand...

Yeah last night when we were playing BF4, after my first crash, my audio was going crazy. Like it sounded like a weird old NES game, and that's when BF4 crashed again. Strange things indeed.
 
W

wrowa

Member
The PS4 is your new girlfriend -- and, trust me, you can never shut those off. If she wants to be played with, you better start playing with her or otherwise even worse things will start to happen. :p
 
Grinchy

Grinchy

Banned
Interesting, so it was still what I assumed was "shut off completely" since it had no orange light. I unplugged it from my surge protector and plugged it into the wall. When I turned it on, it booted into safe mode and did some kind of error check on the HDD.

Could it be that it was in standby but just wasn't showing the orange light?
 
T

Tsundere

Banned
Grinchy said:
Interesting, so it was still what I assumed was "shut off completely" since it had no orange light. I unplugged it from my surge protector and plugged it into the wall. When I turned it on, it booted into safe mode and did some kind of error check on the HDD.

Could it be that it was in standby but just wasn't showing the orange light?
Click to expand...

Only way to find out is to wait and see if it happens again.

Time your cold boots and standby boots and then see which one it's closer to.
 
C

Coins

Banned
Mine shut down when my controller died. The log said there was an error. Hasn't happened again but then I have kept my controller charged.
 
B

Budhapalm

Banned
mine did that, so i plugged it into a different hdmi slot.

working fine now, though that could have been the 1.51 update.
 
Grinchy

Grinchy

Banned
wrowa said:
The PS4 is your new girlfriend -- and, trust me, you can never shut those off. If she wants to be played with, you better start playing with her or otherwise even worse things will start to happen. :p
Click to expand...

haha well I'll be sure to pretend I care about my PS4's birthday then
 
K

KillerDark

Member
The orange light seems to go away after awhile on mine as well, when placed into standby. I am fairly sure it still is in standby mode though because it boots up pretty quickly.
 
C

Cragvis

Member
Make sure your power settings are not set to shut it off after X hours or anything, also make sure all the things you can checkbox to have running while in standby mode, are checked.
 
A

Awntawn

Member
Not sure if this is even remotely related (no pun intended) but is starting it back up from standby supposed to show the boot screen and take pretty much just as long as a cold boot? (which isn't really that long at all, just wondering)
 
Grinchy

Grinchy

Banned
KillerDark said:
The orange light seems to go away after awhile on mine as well, when placed into standby. I am fairly sure it still is in standby mode though because it boots up pretty quickly.
Click to expand...
Yeah this was one of the reasons I was wondering if there was even a problem before. The console does such a fast cold boot that I can't even tell if it's booting from standby or not without getting out a stopwatch.

Cragvis said:
Make sure your power settings are not set to shut it off after X hours or anything, also make sure all the things you can checkbox to have running while in standby mode, are checked.
Click to expand...

Thanks, I did that earlier too.
 
Saberus

Saberus

Member
Cragvis said:
Make sure your power settings are not set to shut it off after X hours or anything, also make sure all the things you can checkbox to have running while in standby mode, are checked.
Click to expand...

This...

Also, mine was doing some strange things in standby when I first got it, would drop out of (orange) standby, then (white light) but lock up the system. Last firmware updated fix this for me.. stays in standby (orange) until ps button pushed.
 
S

SMK

Member
I can turn on the PS4 with my Vita while the light is off. I was under the impression that the light will come on if it's updating something but that's just a guess.
 
D

Dukey

Banned
Doesn't happen to mine. I have noticed that standby isn't an advantage over turning it off in regards to speed though. From Off and from standby, the PS4 gets to the main UI pretty darned fast.

Cragvis said:
Make sure your power settings are not set to shut it off after X hours or anything, also make sure all the things you can checkbox to have running while in standby mode, are checked.
Click to expand...

Power settings won't shut off a PS4 in stand-by mode.
 
O

OSHAN

Member
I thought the same, but then when I powered it back on and checked notifications, it had downloaded some patches, so yeah, check the notifications and see if there was any activity.
 
B

boohowc

Banned
Visualante2 said:
Blazyr was reporting the same issue too the other day on Twitter

@GarnettLee
Not mad but bummed about my PS4 issue of it not waking from standby when it's been asleep more than an hour or so. Dunno what to do
Click to expand...

It sounds like Garnett fixed his issue. Take a look at this twitter (buried in there somewhere)...there was some suggestion one of his followers posted that seems to be working for him so far. Worth a shot.
 
X

xBuTcHeRx

Member
Creepiest shit happened to me this morning. I wake up, I've left my PS4 on standby all night to download games, I wake up and then all of a sudden my PS4 turns on. Right when I wake up! I have neither controller near me, I put them away separately with enough space not to hit the PS button. creepy shiiit!
 
D

Dukey

Banned
xBuTcHeRx said:
Creepiest shit happened to me this morning. I wake up, I've left my PS4 on standby all night to download games, I wake up and then all of a sudden my PS4 turns on. Right when I wake up! I have neither controller near me, I put them away separately with enough space not to hit the PS button. creepy shiiit!
Click to expand...

Did it want you to play Thermoglobal Nuclear War?
 
A

AndyD

aka andydumi
Awntawn said:
Not sure if this is even remotely related (no pun intended) but is starting it back up from standby supposed to show the boot screen and take pretty much just as long as a cold boot? (which isn't really that long at all, just wondering)
Click to expand...

I kind of want to know this too. What are we supposed to see in standby boot (fro orange light) vs. full boot (from no light at all)? I see the health warning on both. Not sure about the logo. In any case, they both take the same amount of time.
 
Saberus

Saberus

Member
xBuTcHeRx said:
Creepiest shit happened to me this morning. I wake up, I've left my PS4 on standby all night to download games, I wake up and then all of a sudden my PS4 turns on. Right when I wake up! I have neither controller near me, I put them away separately with enough space not to hit the PS button. creepy shiiit!
Click to expand...

Got the camera? they are watching :p
 
B

Bowler

Member
I have a completely different issue. If the console is in stand by. As soon as I open the companion ps app. It turns on. I turned off second screen. Why would the console still turn on?
 
T

TrueMenace

Unconfirmed Member
Reinitalizing your PS4 from standby mode fixes the issue apparently, according to that Twitter guy. That's what he did and it worked for him.

Try it out OP.
 
Grinchy

Grinchy

Banned
TrueMenace said:
Reinitalizing your PS4 from standby mode fixes the issue apparently, according to that Twitter guy. That's what he did and it worked for him.

Try it out OP.
Click to expand...

Yeah I might do that, as LiK suggested too, but it'll be one of the last things I try since it deletes all the data and settings on the system. It's not the end of the world to have to reinstall all my games and set everything back up, but it's enough of a hassle that I'll hold off for now.
 
Saberus

Saberus

Member
xBuTcHeRx said:
DO NOT have PS camera. It is the weirdest thing the PS4 has ever done. Aside from this, all of you having standby issues, a FW update by SONY might remedy this prob.
Click to expand...

Yeah.. or as other said.. just to Reinitialize the system in safe mode seems to fix issues.
 
D

dragonbane

Member
Dukey said:
Then mine is fucked too. From standby I get a message stating to check the health warnings before it finally loads the UI. The video you linked is how I imagine suspend would work.
Click to expand...
It seems pretty weird. In the harddrive thread people were reporting very different times as well and for some it worked instantaneous and for some not at all. I think the word was that the PS4 behaves differently when you send it into standby while it is still downloading stuff. Maybe the PS4 is actually in some form of suspend mode and goes into standby after downloads are finished? I dunno.

This needs further testing for sure.
 
T

Theeze

Neo Member
Minions said:
Don't think that is correct, stock hard drive shows both Sony logo and health warning from standby. I know its functioning in standby because I can start the console from my Vita/Phone.
Click to expand...

I think those fast boots happen when it's downloading something or has some kind of activity during standby, which is why it's able to wake up so quickly.

When the ps4 is idle, the standby acts as a cold boot.
 
K

kenta

Has no PEINS
dragonbane said:
It seems pretty weird. In the harddrive thread people were reporting very different times as well and for some it worked instantaneous and for some not at all. I think the word was that the PS4 behaves differently when you send it into standby while it is still downloading stuff. Maybe the PS4 is actually in some form of suspend mode and goes into standby after downloads are finished? I dunno.

This needs further testing for sure.
Click to expand...
I think this theory has some merit. On a typical day when I boot from standby (orange light), I get the health warning and PS logo. But there have been times when I'll start a long download and set it into standby, then come back to check progress and it boots up super quick like in the video a few posts up.

Perhaps there are two "levels" of standby, like napping and REM sleep. Feels like the PS4 is napping when downloading something, but goes into REM when it's got no reason to be active
 
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