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TNR: Amazon's Monopoly Must Be Broken Up; "It's Cannibalizing The Economy"

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benjipwns

Banned
http://www.newrepublic.com/article/119769/amazons-monopoly-must-be-broken-radical-plan-tech-giant

Before we speak ill of Amazon, let us kneel down before it. Twenty years ago, the company began with the stated goal of creating a bookstore as comprehensive as the great Library of Alexandria, and then quickly managed to make even that grandiloquent ambition look puny. Amazon could soon conjure the full text of almost any volume onto a phone in less time than a yawn. Its warehouses are filled with an unabridged catalogue of items that comes damn close to serving every human need, both basic and esoteric—a mere click away, speedily delivered, and as cheap as capitalism permits.

Rather than pocketing the profits from this creation, Amazon has plowed revenue into bettering itself—into the construction of well-placed fulfillment centers that further hasten the arrival of its packages, into technologies that attempt to read our acquisitive minds and aptly suggest our next purchase. Shopping on Amazon has so ingrained itself in modern American life that it has become something close to our unthinking habit, and the company has achieved a level of dominance that merits the application of a very old label: monopoly.

That term doesn’t get tossed around much these days, but it should. Amazon is the shining representative of a new golden age of monopoly that also includes Google and Walmart. Unlike U.S. Steel, the new behemoths don’t use their barely challenged power to hike up prices. They are, in fact, self-styled servants of the consumer and have ushered in an era of low prices for everything from flat-screen TVs to paper napkins to smart phones.

In other words, we’re all enjoying the benefits of these corporations far too much to think hard about distant dangers. Besides, the ideology of Silicon Valley suggests that we have nothing much to fear: If these firms no longer engineer breathtaking technologies, they will be creatively destroyed. That’s why Peter Thiel, the creator of PayPal, has argued that the term “monopoly” should be stripped of its negative connotation. A monopoly, he argues, is really nothing more than a synonym for a highly successful company. Insulation from the brutish spirit of competition even makes them superior organizations—more beneficent employers, better able to both daydream and think clearly. In Thiel’s phrasing: “Creative monopolies aren’t just good for the rest of society; they’re powerful engines for making it better.”

Thiel makes an important point: The Internet-age monopolies are a different species; they flummox our conventional ways of thinking about corporate concentration and have proved especially elusive to those who ponder questions of antitrust, the discipline of law that aims to curb threats to the competitive marketplace. Part of the issue is the laws themselves, which were conceived to manage an industrial economy—and have, over time, evolved to focus on a specific set of narrow questions that have little to do with the core problem at hand.

Whether Amazon, which does $75 billion in annual revenue, has technically violated antitrust laws is an important matter, of course. But descending into the weeds of predatory pricing statutes also obscures the very real threat. In its pursuit of bigness, Amazon has left a trail of destruction—competitors undercut, suppliers squeezed—some of it necessary, and some of it highly worrisome. And in its confrontation with the publisher Hachette, it has entered a phase of heightened aggression unseen even when it tried to crush Zappos by offering a $5 rebate on all its shoes or when it gave employees phony business cards to avoid paying sales taxes in various states.

In effect, we’ve been thrust back 100 years to a time when the law was not up to the task of protecting the threats to democracy posed by monopoly; a time when the new nature of the corporation demanded a significant revision of government.

To justify this approach with publishers, Amazon portrays them as deserving of rough treatment. One ex-Amazon employee told The New Yorker’s George Packer that the company views publishers as “antediluvian losers with rotary phones and inventory systems designed in 1968 and a warehouse full of crap.” In the mid-2000s, the company famously launched an initiative called the Gazelle Project to extract better terms from small publishers. Its moniker was derived from a Bezos suggestion that his team pursue its prey as a cheetah tracks a “sickly gazelle.” (Lawyers a bit more sensitive to antitrust laws renamed it the “Small Publisher Negotiation Program.”) Or as one executive charged with dealing with the book industry confessed to the reporter Brad Stone, “I did everything I could to screw with their performance.”

In their desperation, publishers have tried various gambits to alter this dynamic. They have attempted to fight size with size—a misbegotten notion that led them to collude with Apple in blatant violation of price-fixing laws. And in the same spirit, they have accelerated the old tendency to seek safety in mergers. Just last year, Random House joined Penguin to form a mega-house, which controls 25 percent of the book business, in the dim hope that this new brawn would insulate them from Amazon’s harshest demands. But even a giant corporation ultimately has to bend to the will of their big buyer. That’s been the iron law of Walmart, which imposes its terms on the largest corporations in the world. As the New America Foundation’s Barry Lynn has described, “Walmart ... has told Coca-Cola what artificial sweetener to use in a diet soda, it has told Disney what scenes to cut from a DVD, it has told Levi’s what grade of cotton to use in its jeans, and it has told lawn mower makers what grade of steel to buy.”

So, no matter how large they grow, publishers will continue to strip away costs to satisfy Amazon. And more attention will fall on a strange inefficiency at the heart of the business: the advances that publishing houses pay their writers. ]This upfront money is the economic pillar on which quality books rest, the great bulwark against dilettantism. Advances make it financially viable for a writer to commit years of work to a project.

But no bank or investor in its right mind would extend that kind of credit to an author, save perhaps Stephen King. Which means that it won’t take much for this anomalous ecosystem to collapse. Amazon might decide that it can only generate enough revenue by further transforming the e-book market—and it might try to drive sales by deflating Salman Rushdie and Jennifer Egan novels to the price of a Diet Coke. Or it can continue to prod the publishing houses to change their models, until they submit. Either way, the culture will suffer the inevitable consequences of monopoly—less variety of products and lower quality of the remaining ones. This is depressing enough to ponder when it comes to the fate of lawn mower blades.

In confronting what to do about Amazon, first we have to realize our own complicity. We’ve all been seduced by the deep discounts, the monthly automatic diaper delivery, the free Prime movies, the gift wrapping, the free two-day shipping, the ability to buy shoes or books or pinto beans or a toilet all from the same place. But it has gone beyond seduction, really. We expect these kinds of conveniences now, as if they were birthrights. They’ve become baked into our ideas about how consumers should be treated.

These expectations help fuel our collective denial about Amazon. We seem to believe that the Web is far too fluid to fall capture to monopoly. If a site starts to develop the lameness of an AltaVista or Myspace, consumers will unhesitatingly abandon it. But while that meritocratic theory might be true enough for a search engine or social media site, Amazon is different. It has a record of shredding young businesses, like Zappos and Diapers.com, just as they begin to pose a competitive challenge. It uses its riches to undercut opponents on price—Amazon was prepared to lose $100 million in three months in its quest to harm Diapers.com—then once it has exhausted the resources of its foes, it buys them and walks away even stronger.

This big-footing necessitates a government response. It is often said that the state is too lead-footed to keep pace with tech companies; that by the time it decides to take action against a firm, the digital economy will have galloped off into the distance. But there’s a long history that suggests the opposite.

...

Perhaps the debate over Amazon won’t take as many fits and starts. There are already a few ideas percolating—one would strip Amazon of the power to set prices; another would deprive it of the ability to use its site to punish recalcitrant suppliers. Those ideas feel like tentative jabs at the problem, rather than coherent solutions to it. Still, if we don’t engage the new reality of monopoly with the spirit of argumentation and experimentation that carried Brandeis, we’ll drift toward an unsustainable future, where one company holds intolerable economic and cultural sway. Unfortunately, a robust regulatory state is one item that can’t be delivered overnight.

We have met the enemy and it is us wanting more people to get more goods for their money in two days or less.

Put me through multi-billion dollar legal proceedings if old.
 

Fantasmo

Member
Amazon gives me what I want for what I willing to pay and doesn't shove it down my throat. No one else comes close.

Which reminds me I miss the 80s. Simpler times.
 

Tabris

Member
Amazon gives me what I want for what I willing to pay and doesn't shove it down my throat. No one else comes close.

Which reminds me I miss the 80s. Simpler times.

That's how a lot of consumers feel about Walmart. Is Walmart a good thing for us in the end?
 

Persona7

Banned
Free shipping and a wide variety of product is why I use amazon. They really need to work on what is going on in the warehouses.
 
Dont disagree

Predominantly have a problem with their book monopoly

Amazon gives me what I want for what I willing to pay and doesn't shove it down my throat. No one else comes close.

Which reminds me I miss the 80s. Simpler times.
Did you read the article?
 

Madness

Member
Amazon a monopoly? It's just a market leader, otherwise the fact it has gotten so successful has spurned other brick and mortar stores to expand their online presence. 2 day shipping is now a norm around the country thanks to Amazon.

I'll take Amazon over pretty much every other company, their customer service is top notch. There are much worse, actual monopolies that need a look at first.
 

SRG01

Member
That's how a lot of consumers feel about Walmart. Is Walmart a good thing for us in the end?

Reasonably priced goods? Yes.
Reasonable wages for the workers? No.

It's interesting to note that Walmart earns so much profit that they can afford to pay their employees living wages and still walk away with a sizeable amount. A change in Walmart's corporate culture would be amazing.
 

Teggy

Member
Yeah, it's tough - I don't shop at Walmart because of their business model, but it's becoming harder not to look at Amazon in this way. From what I've read their fulfillment centers are terrible places to work and part of the reason they can charge low prices. They don't have local storefronts, but they must have an effect on local business. I'm not planning on changing my shopping habits yet, but it's a topic I'm interested in.
 
Finally, the monopoly to end all monopolies; the monopoly that charges as low of prices as possible and never gives out dividends due to being focused entirely on growth and innovation-wait.
 

Seth C

Member
Far far far worse monopolies we should be going after first.

Exactly. I mean, the telcoms aren't monopolies and can keep merging because "we don't compete in the same areas". So you're the only offering in all the markets you serve? Shit, didn't you just define a monopoly?
 
That's how a lot of consumers feel about Walmart. Is Walmart a good thing for us in the end?

Walmarts competition is weak.

I can only think of Target, and Target is often much less convenient. No 24h Targets in my state and I'm in driving distance of 6 24h Walmarts.Their grocery selection is terrible, their house brands are often priced higher than brand names, and they aren't entirely competitive with WalMart in many areas.

The only competition heat Walmart is starting to feel is Dollar General/Family Dollar.

Amazon doesn't have much competition either, but they do have competition in many areas. But they do a lot right as well. They will remain dominant for the same reason Walmart is.
 

-COOLIO-

The Everyman
That's how a lot of consumers feel about Walmart. Is Walmart a good thing for us in the end?

walmart no, amazon yes.

i think the ruthless efficiency of amazon is ultimately a good thing, and i love how much they've automated their business thus far. that said, monopolies are a bad thing, sure, and ive read things about them mistreating their employees but i havent looked into it.

if brick and mortar can't compete with amazon, then im happy with that, because i feel like brick and mortar is pretty inefficient. if we could have more online shopping competition with amazon however, i would be all for it.
 

BPoole

Member
Amazon is great. The reason other retailers don't like them is bc they have set the bar so high that they don't even know where to begin to compete.
 

Vyer

Member
That term doesn’t get tossed around much these days, but it should. Amazon is the shining representative of a new golden age of monopoly that also includes Google and Walmart. Unlike U.S. Steel, the new behemoths don’t use their barely challenged power to hike up prices. They are, in fact, self-styled servants of the consumer and have ushered in an era of low prices for everything from flat-screen TVs to paper napkins to smart phones.

In other words, we’re all enjoying the benefits of these corporations far too much to think hard about distant dangers.

I suspect that we'll continue to see responses to this topic (wherever this discussion arises) that will very much prove this true.
 

mattiewheels

And then the LORD David Bowie saith to his Son, Jonny Depp: 'Go, and spread my image amongst the cosmos. For every living thing is in anguish and only the LIGHT shall give them reprieve.'
I suspect that we'll continue to see responses to this topic (wherever this discussion arises) that will very much prove this true.
Responses here so far seem to indicate that. Plus, I guess it's weird that nobody has seemed to read the article, just the headline.
 
if brick and mortar can't compete with amazon, then im happy with that, because i feel like brick and mortar is pretty inefficient. if we could have more online shopping competition with amazon however, i would be all for it.

I've noticed that with brick and mortar retailers versus the online ones. A lot of times when I go to a physical store, I can't even find the thing I want. Then I just hop online, go to Amazon, and I've got it ordered in two minutes. It's gotten to a point where I do very little of my shopping offline. Maybe clothing, food, and video games (and even then, only the things I need on day one) are the only things I still buy at physical stores. If online retailers are too convenient for brick and mortar to compete with, then oh well. That's capitalism. And ultimately we did this to ourselves.
 
In other words, we’re all enjoying the benefits of these corporations far too much to think hard about distant dangers.

Well I guess in an economy where the consumer is constantly fucked over, it's hard to want to think that even when you aren't getting fucked over, you will be fucked over at some point.
 

Tenck

Member
Amazon deserves all my money. Once they bring their grocery delivery service to Phoenix it's game over for me.

I pledge my allegiance to Bezos!
 

Koppai

Member
I hardly use Amazon these days since they barely do deals on games anymore. But if I dont feel like going to the store and buying a gift I can just order it on there and have them ship it directly to whoever it's for. Saves me time and money :)
 

-COOLIO-

The Everyman
I've noticed that with brick and mortar retailers versus the online ones. A lot of times when I go to a physical store, I can't even find the thing I want. Then I just hop online, go to Amazon, and I've got it ordered in two minutes. It's gotten to a point where I do very little of my shopping offline. Maybe clothing, food, and video games (and even then, only the things I need on day one) are the only things I still buy at physical stores. If online retailers are too convenient for brick and mortar to compete with, then oh well. That's capitalism. And ultimately we did this to ourselves.

my offline shopping consists purely of clothes and food.

3d cameras will make shopping for clothes online better.

and i expect grocery stores will eventually be automated to the point where you order your stuff online and a self driving car will dump it on your lawn.

Amazon deserves all my money. Once they bring their grocery delivery service to Phoenix it's game over for me.

I pledge my allegiance to Bezos!

they have a grocery service? shit, it's already begun.
 
I think the important thing to look at is that we're comparing the current retail climate to the way things were a decade or two ago. As a society, yes, we're getting lazier. That means we want things sent directly to us. If brick and mortar shops can't fill that niche, then someone else will. And that's what's happening here. A lot of big chains will go out of business. It's already started happening with Borders and the like. I imagine Barnes & Noble is going to follow them to the grave at some point within the next decade. That's what happens when businesses can't keep up or make poor choices. It's economic Darwinism.
 

Seesaw15

Member
good_luck_morgan_freeman.gif
 

Vyer

Member
Responses here so far seem to indicate that. Plus, I guess it's weird that nobody has seemed to read the article, just the headline.

Yeah. I mean I understand it, I'm guilty of it too. With everything Amazon has to offer it's hard not to take advantage of their great services and much easier just not to 'think about it'.

I remember reading about the Diapers.com stuff. It's brilliant and ruthless all at once, and while you have to admire the efficiency it seems like the kind of thing that may be a little concerning.
 

riotous

Banned
they have a grocery service? shit, it's already begun.

It's beyond a grocery service.

Groceries and they have deals with local restaurants. Can get "ramen kits" from a Seattle ramen place delivered, or even a marinated uncooked steak from a high end downtown steakhouse delivered to me here on the outskirts of town (technically the next city north.)

It's all left on my doorstep in freezer bags before I even get up most of the time.

Hell you can get same day electronicd and video games in Seattle because of the grocery service trucks out (and other local parcel service deals.)
 
Seems many not reading the article, or not getting the message. Amazons excellent customer service and delivery are core strengths but that doesn't stop them from being a monopoly l. Of course many of the traditional ideas of a monopoly is that it will lead to worse conditions for consumers. For Amazon it seems this is cleverly hidden behind their excellent consumer focused vision. In the end we will suffer in ways we don't perceive, books and products that are never produced because the efficiency of economy is not there to sustain their production as Amazon forces an economy where driving towards the bottom dollar is the only way to compete
 

-COOLIO-

The Everyman
It's beyond a grocery service.

Groceries and they have deals with local restaurants. Can get "ramen kits" from a Seattle ramen place delivered, or even a marinated uncooked steak from a high end downtown steakhouse delivered to me here on the outskirts of town (technically the next city north.)

It's all left on my doorstep in freezer bags before I even get up most of the time.

Hell you can get same day electronicd and video games in Seattle because of the grocery service trucks out (and other local parcel service deals.)

nnngggggggghh
 

antonz

Member
I blame retail for Amazons rise to the top. Consumer electronic stores more or less ceased to exist outside Best Buy.

Best Buy is basically a monopoly for what they are and they are shit at it. Over the years they have moved so much inventory to online only etc or just stopped carrying it.

They have removed so much stuff from the stores themselves they find new creative ways to space shelves etc. to hide the fact they have so much empty floor space now. Once you start pushing your customers online to your own store that opens up competition to swoop in and steal them
 

benjipwns

Banned
It's interesting to note that Walmart earns so much profit that they can afford to pay their employees living wages and still walk away with a sizeable amount. A change in Walmart's corporate culture would be amazing.
Could they? They have 2.2 million employees. Their net income for 2013 was $17 billion. (They paid $8 billion in taxes.)

Walmart's average sale Associate makes $8.81 per hour, according to IBISWorld, an independent market research group. This translates to annual pay of $15,576, based upon Walmart's full-time status of 34 hours per week1.
Is $24,000 a living wage?

Consumer electronic stores more or less ceased to exist outside Best Buy.
In part because their primary competitor became a credit card company that also happened to sell electronics.
 
I agree. It is bad for everyone if they are a monopoly.

I am sure hypocritegaf doesn't mind though. They are only social justice warriors when it is the cool and trendy thing to do.
 

Trouble

Banned
It's beyond a grocery service.

Groceries and they have deals with local restaurants. Can get "ramen kits" from a Seattle ramen place delivered, or even a marinated uncooked steak from a high end downtown steakhouse delivered to me here on the outskirts of town (technically the next city north.)

It's all left on my doorstep in freezer bags before I even get up most of the time.

Hell you can get same day electronicd and video games in Seattle because of the grocery service trucks out (and other local parcel service deals.)

The only bummer is most of the local restaurant stuff requires a day or two lead time on your order. I'm not good at planning ahead.
 

Aiustis

Member
I primarily use amazon for streaming. Most the stuff I buy online is shoes, odd knickknacks from etsy and games.
 
I think a lot of you need to re-watch the Twilight Zone episode, To Serve Man. Its a good allegory to what we are seeing with Amazon.
 
Amazon has gotten their first strike for me in terms of how I feel about the company after shuttering boxofficemojo.com yesterday. Tread lightly, Bezos. I might look like a cute smiling rat but my claws are sharper than a katana.
 

Madness

Member
Except brick and mortar has been forced to massively change the way they approach the online space. Look at how many, even local shops have an online presence. Because of Amazon, 2 day ship is becoming a nationwide standard.

If brick and mortar are struggling, that is the natural market forces at work, you adapt or die, you don't get bailed out because it's too tough. There are also many online companies that easily compete with Amazon, especially niche sites focused on singular things.
 

Dalek

Member
Amazon didn't get to where they are now by simply eliminating completion-they got there by ensuring they provided their customers an extraordinary experience. Comcast is a monopoly because I can't get another choice in my area for Internet acess. I can get the products on Amazon anywhere else-I choose to give them my business.
 

jwhit28

Member
So what is the article suggesting as the answer? Raise prices and find other ways to inconvenience the customer so others can compete? What exactly stops Best Buy or Barnes and Nobles online shops from competing with Amazon in the same way a company like Newegg can price wise?
 
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