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LATimes: Why Apple fans are really coming to hate Apple software

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Which is why I use a 3rd party application to add music to my iPad on a Windows computer. It would be nice to have it like my Walkman where I just click and drag my music to the appropriate place.

Do you have to jailbreak your ipad to do that? I think I remember back in 2012 that was the case, and that was one of the reasons my first iPhone was my last.
 

VariantX

Member
Drag and drop one album to iPhone, iTunes begins syncing hundreds of old apps as part of the process. At no point did I request iTunes to sync all of this. I just wanted to drag and drop one, single album.

You often have no idea what will begin syncing when you begin the sync process. It's off-putting enough that I avoid syncing my iOS devices with iTunes at all costs because it's so fraught with pitfalls.

It's bad design.

It still does that? Just syncs every thing to your phone whether you want it to or not? That shit was infuriating back when I had a 3GS like some years ago before I jumped to Android. All the while iTunes makes my PC grind to a halt.
 

Risette

A Good Citizen
iTunes is disgusting and they killed Aperture. The music app on iOS has been a disaster since they added Apple music - it's damn near unusable for me. They really are fucking up and have been for some time. I've been using MacBooks since 2002, too, so the decline in their core software quality has been painful to watch.

Seriously though, what's a good substitute for iTunes on a Mac?
I use VOX because it supports FLAC and my entire library is FLAC, but it has no column view (which is the one thing I really actually like about itunes).
 
I want to add my hate to the iTunes on PC hate pile.

Fuck iTunes. Every time I've installed it I uninstalled it shortly after. I just stick to MediaMonkey and (RIP) Winamp.
 

FStop7

Banned
When Gruber and Mossberg start complaining you know you've messed up.

I've been using Apple computers since my parents bought an Apple II+ in 1980. I've 680x0, PowerPC, and Intel Macs.

The turn really started when they began to turn away from the creative market in favor of consumption. There are a _lot_ of freelance editors out there who are still unhappy about how that played out. They invested a lot of money and time into Final Cut Studio only to have the rug unceremoniously pulled out from beneath their feet. The death of Aperture was also poorly handled, though it never got any real traction among photographers because Lightroom did most things better.

iTunes used to be pretty lean. Honestly, it now sucks in both OSX and Windows. I try to avoid opening it whenever possible.

The new Photos app is really bad and it's set to auto-launch on a per device basis. It's very obnoxious having to disable auto-launching for each of my memory cards, my iPhone, etc.

Apple's really gone off in a strange direction, software-wise. I'm long overdue for a new computer and I really can't justify another Mac considering there's no longer an advantage with "pro" apps and the selection of video cards is abysmal.
 

Macam

Banned
Eh, this is a bit hyperbolic in its headline, but it's certainly been an ongoing discussion within the community for some time (the latest ATP episode revisited the topic).

It's not "hate" as much as things have gotten sloppy. There are always irritants in any software, and Apple's isn't immune from that whatsoever. Mostly it comes down to: 1) pre-existing or new bugs (e.g., the Preview bug listed in the article), 2) their inability to consistently get software services to work (Apple Music) , and 3) over simplifying the design of applications to bury or kill commonly used functionality (the new Photos). iTunes and Music are along the same lines, but in the opposite direction: Way too complex on the UI, and the that a lot to do with the kitchen sink approach that iTunes/Music take.

The biggest bugbear of late has simply been Apple's inability to get their act together with services, as more and more software leverages services, and Apple just can never seem to quite get it to be rock solid. Gruber noted as much with regards to Photos, and Siracusa has with contacts, but it's a pretty common problem across their product line.

And I'm sure plenty of people have been endlessly prompted to re-enter their iCloud password, without context, to authorize who knows what.

That said, most of the apps work fine 80% of the time, and they generally work pretty well. I am amused at someone suggesting using Evernote over Apple's internal app equivalent, since Evernote has really gone on a downhill slide in performance and quality of late. PIMs always seem to start strong and then quietly whimper off into the night (here's to you, Yojimbo). Notes, Reminders, iCloud Drive, and Mail have all been rock solid for me, although I'm not a big Mail user altogether.

And Windows 10 is great, but that's relative to Windows 8. It still has its issues, and those issues (unfortunately) tend to be much bigger things like being unable to upgrade to Windows 10, even though everything should work per hardware requirements, licensing, etc.
 

NysGAF

Member
I was just listening to the latest Accidental Tech Podcast in which they discuss all these little Apple software issues and the Mossberg article. Recommended listening. And of course, don't use Apple's Podcasts app (totally useless), use Overcast!

As for OS X apps I use, it's Messages and Safari. That's it. Wish it was more.
 

Dalek

Member
When Gruber and Mossberg start complaining you know you've messed up.

I've been using Apple computers since my parents bought an Apple II+ in 1980. I've 680x0, PowerPC, and Intel Macs.

The turn really started when they began to turn away from the creative market in favor of consumption. There are a _lot_ of freelance editors out there who are still unhappy about how that played out. They invested a lot of money and time into Final Cut Studio only to have the rug unceremoniously pulled out from beneath their feet. The death of Aperture was also poorly handled, though it never got any real traction among photographers because Lightroom did most things better.

iTunes used to be pretty lean. Honestly, it now sucks in both OSX and Windows. I try to avoid opening it whenever possible.

The new Photos app is really bad and it's set to auto-launch on a per device basis. It's very obnoxious having to disable auto-launching for each of my memory cards, my iPhone, etc.

Apple's really gone off in a strange direction, software-wise. I'm long overdue for a new computer and I really can't justify another Mac considering there's no longer an advantage with "pro" apps and the selection of video cards is abysmal.

10/10 post I agree completely.
 

studyguy

Member
My girlfriend insists on using an old ass ipod for her music that's had issues identifying itself for years, every time I have to deal with itunes to add new music by pulling from her iphone or something it's always one big pain in the ass to avoid it deleting music from itself.

Fuck itunes.
 
I'm a Microsoft guy and have a lot of problems with Apple. But outside of some more recent frustrating UI design choices I've never had a problem with iTunes on PC. Like, ever. With my iPhone or iPods. One complaint I've never really gotten.
 
Honestly I am pretty unhappy with Apple on the software front as recently. I actually have been somewhat jealous of my classmates Surface books because they look extremely comfortable to use/take notes with. The iPad Pro was pretty much the opposite of what I was hoping for.
 

sarcastor

Member
I can't sort my photos on my iPad. And Apple recently removed the ability to shuffle photos in slideshow. It was there in 8. Now it's gone in 9.

Why?

WHY?

Why would you just remove a simple feature like shuffle? Laziness? Incompetency? I will never know.
 

Kinitari

Black Canada Mafia
My biggest issue with Apple software is safari. As a web dev, it's starting to become a bottleneck, almost like old ie was (not quite that bad).
 
D

Deleted member 1235

Unconfirmed Member
hey my 'apple shit' folder got a shout out!

as a windows user, ive always sort of been amazed at how well apple does. i purchased an ipad 2 and since then through work got iphones and ipads. i really sont get the wow, this phone is not worth 3-400 extra euros next to a nexus whatever phone.

ive always felt that dealing with the apple ecosystem from windows is laborious, i loathe the apple updater, safari on a pc is like nails through the balls, icloud has a 'why?' feel to it and i basically do all of the things the guy in the first article described.
 
Ive been telling Iphone users for years that they should only ever do one major upgrade on their devices, the second one will render it sluggish and in some instances, inoperable.


The worse thing is once you upgrade, there is no easy way to go back.
at least with andriod you can always root and install a fresh rom. Jailbreaking and downgrading is far more complicated.


Likewise, I personally wouldnt upgrade OSX every year. That always sounded like a recipe for disaster. These things used to take years to build for a reason.

Basically, I kinda saw this coming when Final cut X came out. If appl was that willing to shit on the creative industry that badly, which up to that point held apple products to industry standard, nobody was safe.

I still recommend Apple to people who just want a basic "just works" phone or computer, but anyone who even remotely tinkers with their shit or has any kind of unconvential setup, Apple isnt the way to go and hasnt been for at least 4 years now.
 

IISANDERII

Member
iPhone-library-iTunes-error.png


How is that acceptable? And before someone says it, you shouldn't need unofficial workarounds and 3rd party software so your phone will accept files from different computers.



"It's not fat, it's cultivating mass."
Yup, I fucking hate iTunes.

And I don't want to update my OS but I keep getting harassed multiple times a day to do so. Yes, it's harassment, why is this acceptable?
 

Future

Member
I was just listening to the latest Accidental Tech Podcast in which they discuss all these little Apple software issues and the Mossberg article. Recommended listening. And of course, don't use Apple's Podcasts app (totally useless), use Overcast!

As for OS X apps I use, it's Messages and Safari. That's it. Wish it was more.

Mobile Safari won me back once they added ad blockers. It's still a pretty damn good mobile browser. Safari on Mac though? Eh it's alright. Still choose chrome over it most of the time

Mail isn't too bad either
 

kess

Member
I think FStop7 nails it on the head, but Apple's turn on hardware has probably left me colder than what's been happening on the software side, especially considering how thoughtfully designed the G3, G4, G5, and Mac Pro hardware was -- even the Mac Mini wasn't hard to get into, in case a RAM or hard drive upgrade was required. It's a little like a good car -- obviously you want it to run well forever, but being able to work on it, and modify it (without fuss) is a big plus as well.

It's doubly disappointing considering the graphic card landscape was beginning to open up on the last generation's Mac Pro.
 
I'm shocked to learn that people still snyc music to their phone from a PC. It's 2016, that shit should all be in the cloud

exactly why? Why would I prefer an online solution over local management? I understand having both, but I really dont get this push for less control over the music ive paid so much for.
 
I'm shocked to learn that people still snyc music to their phone from a PC. It's 2016, that shit should all be in the cloud
Well, let me tell you how you're not a real music fan and list the following ways in which I'm more sophisticated of a listener and a much more staunch supporter of software privacy and blah blah blah.
 

n64coder

Member
I'm a Microsoft guy and have a lot of problems with Apple. But outside of some more recent frustrating UI design choices I've never had a problem with iTunes on PC. Like, ever. With my iPhone or iPods. One complaint I've never really gotten.

I don't really use ITunes but I had to recently a couple of times for my sister-inlaw. It's not intuitive on how to get a movie onto her iPad via Itunes (she has a MacBook Pro). I also don't like how you can't drag-and-drop an album from iTunes to your iOS device. You have to create a playlist and bring that over.

The other issue that a friend of mine has with Apple is with iMessage. His wife switched to Android and he had to go to Apple's website to deregister her number from iMessage but her wife still often times does not get messages from group message. Apple just drops the texts instead of letting a person know that it could not be delivered or that the person is no longer on iMessage.
 

Champagne

Banned
My first Apple product was an iPod Nano 10 years ago and I remember complaining about iTunes back then. Nothing has changed.
So, so, so much this.

iTunes has been a steaming pile of dogshit for a literal decade now. It astounds me that one of the most powerful and influential companies in the world hasn't cared enough to fix an application that sits at the heart of their entire tech ecosystem, and it astounds me moreso that they've largely been able to get away with this.
 
Safari on Mac is a great web browser and more people should give it a chance. In particular, if you're using a laptop Safari will give you MUCH improved battery life over Chrome.
 
Not gonna update from iTunes 10.7 until they reintroduce the bottom left album cover preview that they took out that is still gone as far as I know.

Don't think the new iPhones work with iTunes 10.7, so I will patiently wait to enter their hardware environment until the changes I want to see are made software side.
 

Champagne

Banned
Not gonna update from iTunes 10.7 until they reintroduce the bottom left album cover preview that they took out that is still gone as far as I know.

Don't think the new iPhones work with iTunes 10.7, so I will patiently wait to enter their hardware environment until the changes I want to see are made software side.
Come back in 10 years and this might happen.

Basically don't hold your breath. If it's a feature that makes logical sense or seems like it would be simple to implement, then it's all but guaranteed that Apple will do the exact opposite when it comes to iTunes.
 

FStop7

Banned
Safari on Mac is a great web browser and more people should give it a chance. In particular, if you're using a laptop Safari will give you MUCH improved battery life over Chrome.

Safari's one of the things they're doing well with in both OSX and iOS.
 

Polari

Member
Apple's software in terms of strict adherence to principles of usability and consistency has been on the decline for the better part of 15 years now.
 
Come back in 10 years and this might happen.

Basically don't hold your breath. If it's a feature that makes logical sense or seems like it would be simple to implement, then it's all but guaranteed that Apple will do the exact opposite when it comes to iTunes.
That's okay! I have eternal patience. I'm still waiting on Ace Attorney 5 to get a physical release, for instance.

I am more than happy taking my business elsewhere if I am unsatisfied!
 

demon

I don't mean to alarm you but you have dogs on your face
I got a Macbook Pro a few months ago, my first Apple product ever, and I think I've spent a total of 15 seconds or so in iTunes. I'm just too invested in the Google ecosystem (and others as well) to even bother with it. I think the only Apple app I use on this thing is Safari.
 

ElyrionX

Member
I noticed this as well. The Music app is now horrendous with Apple Music turned off and is even worse with it turned on. Safari is horribly buggy and can't handle basic word processing well. iTunes on PC is a nightmare to navigate.
 
I don't really use ITunes but I had to recently a couple of times for my sister-inlaw. It's not intuitive on how to get a movie onto her iPad via Itunes (she has a MacBook Pro). I also don't like how you can't drag-and-drop an album from iTunes to your iOS device. You have to create a playlist and bring that over.

The other issue that a friend of mine has with Apple is with iMessage. His wife switched to Android and he had to go to Apple's website to deregister her number from iMessage but her wife still often times does not get messages from group message. Apple just drops the texts instead of letting a person know that it could not be delivered or that the person is no longer on iMessage.

Um, yeeeah, you definitely can just drag and drop an album onto your iOS device. That's how I've added literally all of the music I've ever added to every iPod I've ever had (starting with the 2nd gen Nano), as well as my iPhone. Just dragged it from my library onto the device in the sidebar.

I have heard about the iMessage bullshit though (haven't had to deal with it yet, but maybe someday I'll finally get a Windows phone), but then that's not a problem with iTunes.
 

FyreWulff

Member
iTunes is and has always been terrible on windows. cluttered, slow, just not good.


on the other hand the Zune software was slim but useful and finally got me to stop using Winamp for audio.
 

AxeMan

Member
I'm shocked to learn that people still snyc music to their phone from a PC. It's 2016, that shit should all be in the cloud

The cloud is not the be all and end of everything. And I work in IT and have done so for 15 years.
I never store things in the cloud and I would rather manually sync from my personal, onsite infrastructure and have control over my stuff than have some company decide for me

And every single Apple product I've had sucks and I'll never get anything else from them.
iTunes is also hot garbage
 
iTunes is and has always been terrible on windows. cluttered, slow, just not good.

The slow complaint is the thing I get the least. Like, does it require 10's of thousands of songs before the issue pops up? Because I have a couple thousand songs and have pretty much exclusively used outdated and/or low-end computers over the years, and iTunes has never run slow/poorly.

I get the cluttered argument, but even then I feel that's more of a somewhat recent development, with the last few updates having some bizarre design changes.
 
I can't complain about Photos since I use Lightroom, but it seemed like every time I'd look at it the UI was different and not necessarily for the better.

It used to be iTunes was a good-to-great program on OS X and sucked on Windows. But even iTunes on the Mac has suffered program bloat and bad UI decisions.

I still like using Mac OS/iOS a lot, and I find myself using a ton of the new continuity features between the two OSes so much that they've become indispensable, so kudos to the software teams for those features. I still have a pretty seamless experience going from OS X to iOS functionality, so very few complaints there.

But it really is time to go back to the drawing board on iTunes at least, and probably Photos too. iTunes especially needs to be broken up into smaller component apps. Really. It's not as good as what we expect as Apple customers anymore.
 
Safari on Mac is a great web browser and more people should give it a chance. In particular, if you're using a laptop Safari will give you MUCH improved battery life over Chrome.

Offhand gripes I've noticed are things like asking you to save or update a password while blocking a page load. Didn't IE6 have this problem and it's something that's been solved for years now? Lots of dumbing down for the user experience. Is it default to have it truncate all URLs so it looks like you're at the root of the site the whole time? Seems like it could build bad habits. No pinning tabs either? Does it even have a code inspector? The little things add up. If I ever had to use it, I'm sure it would be more disappointing.
 
I was just listening to the latest Accidental Tech Podcast in which they discuss all these little Apple software issues and the Mossberg article. Recommended listening. And of course, don't use Apple's Podcasts app (totally useless), use Overcast!

As for OS X apps I use, it's Messages and Safari. That's it. Wish it was more.

Meh, I use Pocket Casts. It synchs across numerous platforms.
 
I've been using Apple laptops for a while now: a 2005 PowerBook for 6 years, then (currently) a 2011 MacBook Pro. I don't like the Mail app or Safari, I use Gmail and Chrome instead. iTunes is ok but I mainly use Vox. I dunno why, Apple's own apps never felt great to me. Even on my iPhone I don't use the default apps; everything is a third party one.
 
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