Poor Phil. He is in a lose / lose situation at this point. Scorpio has been built up to be Xbox's saving grace by the xbox community. So much so that I don't think it is possible to live up to the expectations.
If Scorpio isn't $399, And at this point MS won't sell hardware at a loss so odds are it won't be.
People will complain
If Their E3 conference only shows known games and doesn't have any surprises other than Halo 6, Forza 7, Crackdown, Sea Of Thieves, Cuphead, State of Decay, Voodoo Vince Remaster, and Phantom Dust Remaster.
People will complain
And finally unless Scorpio's graphics aren't a generational leap from PS4 (or even Pro for that matter).
People will complain
Phil has done a lot of good to the Xbox brand the last 2 years, but he is fighting a serious uphill battle. arguably more so then when he was appointed as head of xbox. Some of it is self inflicted, but most of it was conjured from hyperbole from the Xbox community.
There isn't really winning scenario here for Phil.