water_wendi
Water is not wet!
Low prices
Convenience
Good customer service
That's what consumers want, and amazon provides it. There isn't a fix to human nature.
Theres a little bit more to it than good prices and good service. From the reports summary of Monopolizing the Economy:
- Amazon uses its vast financial resources to sell many products below its own cost as a tactic for both eliminating competitors that lack similarly deep pockets and hooking customers into its Prime ecosystem, which sharply reduces the chances they will shop around in the future. (Pages 15-16)
- By using Prime to corral an ever-larger share of online shoppers, Amazon has left rival retailers and manufacturers with little choice but to become third-party sellers on its platform. In effect, Amazon is supplanting an open market with a privately controlled one, giving it the power to dictate the terms by which its competitors can operate, and to levy a kind of tax on their revenue. (Pages 17-19)
- Amazon leverages the interplay between the direct retail and platform sides of its business to maximize its dominance over suppliers. As it extracts more fees from them, its hollowing out their companies and reducing their ability to invent and develop new products. (Pages 18-23)
- Meanwhile, Amazon is rapidly expanding its own product lines, using the trove of data that it gathers from its platform to understand its suppliers industries and compete directly against them. Many of these Amazon products appear at the top of its search listings. (Pages 2425)
- Amazon is fueling a sharp decline in the number of independent retail businesses, a trend manufacturers say is harming their industries by making it harder for new products and new authors and creators to find an audience. (Pages 25-28)
- Amazon poses a particular danger in the book industry, where its power to manipulate what we encounter, remove books from its search results, and direct our attention to select titles threatens the open exchange of ideas and information. (Page 28)
- Already theres evidence that Amazon is using its huge trove of data about our buying habits to raise prices, and its also started blocking access to certain products, charging higher prices, and delaying shipping times for customers who decline to join its Prime program. (Pages 29-30)
- To focus too much on prices, though, is to miss the real costs of monopoly. Amazons tightening grip is damaging our ability to earn a living and curtailing our freedom as producers of value. New business formation has plummeted over the last decade, which economists say is stunting job creation, squeezing the middle class, and worsening income inequality. (Pages 30-31)
This is not healthy.