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So Target shipped someone an Xbox One already? [Update: console-banned until launch]

Petrae

Member
It's exactly like when people receive games early. Even if you bought it legitimately you can still be banned for playing it early.

Which is still bullshit, unless the game has a street date legibly printed on the packaging or unless the TOS discloses that anyone who plays the game before the street date without explicit consent from the publisher or the service provider is subject to a ban.

If retailers screw up, the industry needs to take it up with the retailers. Once a customer legitimately buys a game, unless EXPLICITLY directed by warnings not to play before a certain date, it's not the customer's problem-- even if the industry wants to think it is.
 

zainetor

Banned
I'm sorry for the guy, but he put a crossair on his back, when he started uploading shit.
Ms is known for doing this kind of stuff, then just download the update and go offline, then you can continue to play and if you wanna upload footage, just do it with a new youtube/twitter account.
 
I'm more surprised about the Youtube unboxing video block. How is that protected by MS copyright? I know youtube has the worst user rights ever, but still it baffles me.
 

Prine

Banned
Why as a consumer should I care if I bought the product from a vendor in good faith?

The date is imposed by MS on the retail seller. The result of this has been the buyer getting banned. MS should be banning the seller if they care so much but they should be treading very lightly so close to launch. Not from a legal POV - from a 'We want a good public image and not imply we can and will ban people who actually like our product'

There's the letter of the law and the spirit of the law.

Within the realms of ownership he can continue to do what he wants, he owns thw console he can play his games. XBL network fpr One is a different kettle of fish, and he doesnt have any claim until after it launches
 

demolitio

Member
While I think it's shitty that MS did this without any word, I also feel like the uploader had to know it was coming considering MS in the past and how secretive they've been with the X1 so far with embargoes and such for journalists.

I just hope MS comes through and unbans him by launch or else it really is a shitty move.
 

UberTag

Member
Customer support can't. Doesn't mean it's impossible.
I never said it was impossible. Just not something a phone call will fix. You can't "call" the Enforcement Team.
You have to write to corporate or Larry Hryb or get media exposure.
 

daninthemix

Member
I'm sure they will ultimately unban him, otherwise this will be a PR nightmare and PR has been a massive uphill struggle for MS all year.
 

CrisKre

Member
So this guy will potentially not be able to play online ever again? They wouldn't dare do that... right?

We need some Facebook and Twitter action if that's the case. Not cool.
 

Caayn

Member
If it's a temporary ban until the launch I can understand it, as Microsoft doesn't want any footage leaked. But a permanent ban, no way! Microsoft needs to lift the ban on the launch.

Think of all the mom and pop stores selling these consoles before launch, are all their customers getting a perms ban.
 

Cizard

Member
I agree. Good thing that isnt the case.

That kinda is the case though. He got the console banned with no real way of unbanning it (afaik) just for using it early. How is that a good thing? If it was at least a temporary ban till launch I don't think there'd have been a problem but I don't think it is.
 

Valnen

Member
Wait, he was banned?

And are people actually defending punitive treatment of a consumer who through a retailer's error received a product early and no illegality, and posted videos and pictures online of that system?

Like... really?

If anything Target should be the subject of Microsoft's ire.

Defending? Not really. Just saying, everyone should have seen this coming with Microsoft's history.
 

liquidtmd

Banned
Within the realms of ownership he can continue to do what he wants, he owns thw console he can play his games. XBL network fpr One is a different kettle of fish, and he doesnt have any claim until after it launches

True - but that's why I say spirit of the law.

MS are the ones who have been saying from day 1 that Online and Xbox Live are so incredibly fundamental to the XBone experience. They only agreed that mandatory online itself wasn't required after getting a mauling.

Would I want to get involved with a company with that threat hanging over me when they've sent a loud and clear message like this 12 days before launch?

Sony may on paper have the same policies I understand, but I'd like to think they would have had the PR savvy to handle it differently.
 

Marvel

could never
I wonder if he would have gotten the ban if he had not posted up all this info or as soon as he connected it online it would have happened anyway...
 

Prine

Banned
That kinda is the case though. He got the console banned with no real way of unbanning it (afaik) just for using it early. How is that a good thing? If it was at least a temporary ban till launch I don't think there'd have been a problem but I don't think it is.
Hes banned from xbl, people are having problems with that important distinction. And theres absolutley no evidence that says hes banned for life from XBL. Can rhis guy still connect to xbl via Xbox 360..? If so seems like a temp ban.
 

zainetor

Banned
Hes banned from xbl, people are having problems with that important distinction. And theres absolutley no evidence that says hes banned for life from XBL. Can rhis guy still connect to xbl via Xbox 360..? If so seems like a temp ban.

when they ban you, they usually do tell you for how long, isnt it?
 

Prine

Banned
True - but that's why I say spirit of the law.

MS are the ones who have been saying from day 1 that Online and Xbox Live are so incredibly fundamental to the XBone experience. They only agreed that mandatory online itself wasn't required after getting a mauling.

Would I want to get involved with a company with that threat hanging over me when they've sent a loud and clear message like this 12 days before launch?

Sony may on paper have the same policies I understand, but I'd like to think they would have had the PR savvy to handle it differently.

Hmm but what MS state is an experience when they offcially launch, to be fair, they havent launched. Id expect the same from most service providers that detct aliens on thier service.
 

Marvel

could never
He is a consumer, he didnt sign any draconian nda.

Very true, yet people who have received games a couple weeks early and connected online with it have been banned before by Microsoft.

I'm just wondering whether or not they got pissed at him for showing the OS. Maybe on release day there's another patch or something. Dunno just thinking out loud. If he didn't upload pics and videos maybe he would have been safe.
 

Amir0x

Banned
Microsoft, take a good PR opportunity and run with it. So far, he was the first unfiltered look we had at the system and it wasn't looking bad either.

I guess I shouldn't be surprised they once again dropped the ball though. smh
 

Jawmuncher

Member
Seems to me the biggest issue is them not stating how long the ban is for.
I know on the original 360 it would say how long you were banned for.
 

joshcryer

it's ok, you're all right now
It's too late to unban him now, because of all the embargoed stuff. Unbanning now would lend implicit support to his revealing stuff. But they can unban him on the 22nd and apologize for any misunderstanding or something with a nice care package. Maybe XBL for the life of the console or something for being the first known ban on the new XBL? It'd be cute and everyone would be all "hellz I'd trade a two week ban for free XBL for life!"
 

scently

Member
How exactly are they supposed to know he bought it legally? This is just par the course for what should be done in a situation like this.

What he can do now is to contact MS with proof of purchase so that he can be unbanned, but even at that, I doubt he would be unbanned until the 22nd.
 

Ocaso

Member
It's too late to unban him now, because of all the embargoed stuff. Unbanning now would lend implicit support to his revealing stuff. But they can unban him on the 22nd and apologize for any misunderstanding or something with a nice care package. Maybe XBL for the life of the console or something for being the first known ban on the new XBL? It'd be cute and everyone would be all "hellz I'd trade a two week ban for free XBL for life!"

Not a chance. Best he can hope for is a quiet unbanning.
 
How exactly are they supposed to know he bought it legally? This is just par the course for what should be done in a situation like this.

What he can do now is to contact MS with proof of purchase so that he can be unbanned, but even at that, I doubt he would be unbanned until the 22nd.

This doesn't happen. Gaffers have presented proof of purchase before and not had bans lifted. If you get fucked, you're fucked.
 

jem0208

Member
Well, at least the console is looking pretty great. The guy said he would still recommend the X1 even with the whole banned situation.
 

Messi

Member
Way to go Microsoft. Excited fan gets console from target legitimately, goes and buys a game for it and you punish him for wanting to play and share his experience by banning him.
 
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