V
But.
The game still shipped with a ton of other crippling bugs. Faulty matchmaking, as a whole, is only one of many. Broken co-op. Broken saves. Hard crashes. Framerate issues. Countless new glitches introduced by the new ports. Even if matchmaking had been 100% functional, the Master Chief Collection still launched in a dysfunctional state. I mean that literally -- the game was not functional.
I do not believe that these other issues escaped their testing environment unnoticed.
This 100%. This apology and promise to fix it is meaningless now.
They knew, just look at the dedicated server promise. They only admitted to a p2p fallback when pressed. The game was a mess, and not just the multiplayer part that that message focuses on.
Nice to see something finally happen.
I wonder if they will actually implement the dedicated servers
I joked about tl;dr in the Halo 5 OT, but it was a joke. I hope you are joking, too. People have been waiting years for some sort of explanation and when we get it people are too lazy to take 5 minutes to read what he has to say. You guys are a riot.
That was a fantastic explanation, I really appreciate it. I look forward to helping with the flighting program next year.
I presume this thread is going to die short, though. Too difficult to find outrage.
They still maintained that it was very rare to fallback to a p2p connection and that the majority of matchmaking was on dedicated servers. Like I posted earlier last time I played, they still used p2p by default when my buddy and I decided to go back and play some Halo 1.
I got a refund on mine without issue but from what I gather there were many many fixes pushed out in the weeks and months after launch. Agree though with the sentiment, it should never have launched like that but we can at least see that lessons have been learned.Where was the refund for the broken game or the fixes for the broken game when it launched?
It gets really technical, and this is as much metaphor as technical explanation, but each potential player was assigned a kind of ticket which would then grant them entry into a match or session picture a virtual waiting room at a train station when the train arrives (a match) everyone has to board - or the train cant leave. Issues arose when folks left sessions before games had started that would cause the initial ticket distributions to fail, and that sometimes meant very long wait times for matches as tickets were issued and reissued especially in countries with lower populations.
This makes me wonder how other lobby based online games work and solve this issue. I'm pretty sure this same potential problem is the reason in Splatoon, for instance, they don't allow you to leave the lobby while waiting
Frankie, are the new fixes specifically aimed at improving matchmaking and reliability or are the team planning on actually revisiting the matchmaking whilst the game is running as that was hit and miss performance wise. I know it's a big ask but the originals were all p2p, is there any chance of leveraging dedicated servers. I want mcc to last forever, a game that players always come back too with a sustainable population.
After releasing a broken game not fixing it for years and then a few years later saying there will be a patch next year that hopefully fixes this I think its easy to find outrage.
The fixes and patches wed applied were pretty delicate and we ended up in a precarious situation where there was no way to make more fixes without potentially breaking something else or making things worse. We werent happy with that situation, but we were stuck between a rock and a hard place most users were (by this time) able to play properly and find matches, and further tinkering might put that at risk.
Yeah... I kinda feel the same...Are we coming to the point where a developer should be thanked and appreciated for fixing something that should not have broken in the first place? And I am not even getting started on 343 and Microsoft hyping it all up before launch and pretending nothing serious happened for a really long time afterwards. Have they done anything substantial to reimburse affected customers?
Business is business. It is really hard for me to believe that 343 comes out right now because suddenly their conscience kicks in or the technical/legal blocks finally disappear after 3 years. Call me suspicious, but I doubt 343 will ever address this issue if they are not repackaging the game for Xbox One X.
Are we coming to the point where a developer should be thanked and appreciated for fixing something that should not have broken in the first place? And I am not even getting started on 343 and Microsoft hyping it all up before launch and pretending nothing serious happened for a really long time afterwards. Have they done anything substantial to reimburse affected customers?
Business is business. It is really hard for me to believe that 343 comes out right now because suddenly their conscience kicks in or the technical/legal blocks finally disappear after 3 years. Call me suspicious, but I doubt 343 will ever address this issue if they are not repackaging the game for Xbox One X.
Also, what the hell is this:
This is basically saying we still do not know what's going on and why the problems happened in the first place, but some magic elves came by and taught us how to tape things together with magic and now we are afraid that if we look into it further the magic will disappear. Really?
I understand that mistakes happen and in large engineering projects they are very likely to go out of control. It is actually not the mistake itself but how one does after the mistake that determines the trustworthiness and creditability of a studio. Coming out after 3 years' silence with a may-or-may-not-work-for-you fix so that you could sell a few more copies to a new platform is obviously not very and trustworthy and credible. Keep trying, 343 and Microsoft.
You obviously know nothing about game development especially when it comes to how games were developed 10 plus years ago. With how complex games have gotten since the 90's some things are so coded in such a way that of there ever is a certain bug/glitch going back in and fixing it can literally break the game. It's why superbouncing and BXR was never patched in OG Xbox Halo 2, it's also why Red Dead Redemption was never ported to current gen systems or PC.Are we coming to the point where a developer should be thanked and appreciated for fixing something that should not have broken in the first place? And I am not even getting started on 343 and Microsoft hyping it all up before launch and pretending nothing serious happened for a really long time afterwards. Have they done anything substantial to reimburse affected customers?
Business is business. It is really hard for me to believe that 343 comes out right now because suddenly their conscience kicks in or the technical/legal blocks finally disappear after 3 years. Call me suspicious, but I doubt 343 will ever address this issue if they are not repackaging the game for Xbox One X.
Also, what the hell is this:
This is basically saying we still do not know what's going on and why the problems happened in the first place, but some magic elves came by and taught us how to tape things together with magic and now we are afraid that if we look into it further the magic will disappear. Really?
I understand that mistakes happen and in large engineering projects they are very likely to go out of control. It is actually not the mistake itself but how one does after the mistake that determines the trustworthiness and creditability of a studio. Coming out after 3 years' silence with a may-or-may-not-work-for-you fix so that you could sell a few more copies to a new platform is obviously not very and trustworthy and credible. Keep trying, 343 and Microsoft.
Maybe once it's fixed they can get Cerain Affinity to remake some more Halo 2 maps for H2A!?But I certainly wouldn't mind seeing a bit of a revival. H2A multiplayer is damn good.
I know your underlying sentiment but I would save your outrage for the massive shitty scenarios in the world like people starving in africa, or genocide, or dictatorships, or various wars that are ongoing...
There are even shittier things going on in games (visceral closing down, loot boxes becoming pay to win, sections of the gaming community that continue to harassment or hate other people).
After they did their initial bunch of patches the game worked for most people most of the time. They've specifically said that if they attempted more patches they could easily have made it worse. At the end of the day they were trying to find the least worst position.
"don't release broken games" is a very simplistic take on the situation (by lots of people in the thread, not you specifically) . None of the people building the game want to do that, but sometimes decisions made over a period of years culminate on a game having significant issues. At that point, again you're trying to make the least worst business decision. Do you delay? It's quite likely that the development studio will go bust, or get closed by the publisher. Do you cancel? You will almost certainly be closed down. Or do you work as hard as you can to get rid of the worst bugs, ship it, and promise yourself, and gamers that you'll keep at it and fix it over time?
There's generally only ever one answer.
Absolutely every single person could have waited for the game to come out, and then bought it (or not) with full knowledge of what did and didn't work. There was literally no reason to pre order the game (I did pre order it from excitement). I don't think anything was tied to the pre order?
And yet very few people are outraged at themselves for pre-ordering a game.
Maybe once it's fixed they can get Cerain Affinity to remake some more Halo 2 maps for H2A!?
Appreciated 343i.
I never stopped playing the MCC. I have it for the SP and for that is great. The fact that you guys are finally wrapping up the project the way it was intended, beyond a fan service it has to be empowering for the team. I'm sure many had unresolved issues after the launch of the game and now it is redemption time and more.
As a fan, thank you.
The amount of people accepting an apology for a game that was released broken. They sold a broken product and took peoples money.
3 years later we get an explanation and people are like oh cool frankie thanks for being such a transparent and cool dude, youre so cool. Better late than never! unbelievable no wonder loot boxes are ruining gaming if we have a bunch of spineless people sticking up for it. Pathetic.
Why on earth would a consumer ever be outraged at themselves for buying a game on release? It's a basic expectant that something released for the exchange of money works. In any other medium this would lead to a recall and a refund.
I get the general sentiment, but nah at that. Nobody is happy with how MCC turned out, which I get, but I can't say on the bottom line that it didn't change the way I view them irrevocably.