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Airline: "This ticket is not available for upgrade"

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Susurrus

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Why would an airline make a ticket type that can't be upgraded? Why would they refuse your money to upgrade? This makes no sense to me. This happened with my fiancee flying from Tokyo to Frankfurt on ANA.
 
Off the record? Because we hate you.

On the record? Shut up.

Lionel Mandrake's comments are not representative of Mandrake Air or its president and CEO Lionel Mandrake.
 
Not sure if there were more seats or not, but it was pretty specific to the ticket. I even looked it up on their website, and they have tickets not available for upgrade.
 
All tickets have a code fare. usually a letter.


The more expensive, and less restrictive the code is, the more likelihood it is to be upgradeable.

This encourages serious travelers to opt for slightly more expensive tickets because they are more flexible.

The message basically means "you're in steerage and that's where you belong you dirty guttersnipe."
 
All tickets have a code fare. usually a letter.


The more expensive, and less restrictive the code is, the more likelihood it is to be upgradeable.

This encourages serious travelers to opt for slightly more expensive tickets because they are more flexible.

The message basically means "you're in steerage and that's where you belong you dirty guttersnipe."

I understand for wanting extras or even cancellations and shit. But upgrades? That's like saying, "no, we don't want your dirty money, you scum." At that point you're trying to get a better ticket.
 
I understand for wanting extras or even cancellations and shit. But upgrades? That's like saying, "no, we don't want your dirty money, you scum." At that point you're trying to get a better ticket.

It potentially works in the long run. Power travelers spending more on average and filling business class with more lucrative overall purchases.

But it's an airline, so rationality may have nothing to do with it.
 
I understand for wanting extras or even cancellations and shit. But upgrades? That's like saying, "no, we don't want your dirty money, you scum." At that point you're trying to get a better ticket.

Basically they are saying that they have given you your ticket sooo cheap that rather than let you get a better position with the marginal upgrade cost they are going to make sure you feel the cost of your fare so you won't keep purchasing the lowest margin tickets.
 
Now that I think about it, last time I was on Cathay I wanted to upgrade my economy class ticket to a business class ticket using miles but I had to first pay for a more expensive economy class code fare. Perhaps you could do something similar.
 
Maybe the cost of the ticket and the upgrade would end up less than a ticket at business class. They probably don't want to give an incentive for people to gamble with the cheapest seats.
 
I'm guessing it's for when they overbook flights. Makes it easier to bump you for someone with deeper pockets. Don't like it? Too bad, they already got your money. Hope the next few flights on standby aren't overbooked!
 
I understand for wanting extras or even cancellations and shit. But upgrades? That's like saying, "no, we don't want your dirty money, you scum." At that point you're trying to get a better ticket.

It's perfectly obvious actually. It would screw their whole redemption system. Why would anyone redeem 100k miles for a RT C class ticket when they can upgrade from the cheapest Y fare for 30k. Assuming a $300 fare that's valuing the miles at roughly half a cent. And on top of that you might even still be earning miles (depending on airline, status, fare codes etc).

Same reason there's a separate, restricted bucket for upgrades and redemptions (usually one for both combined).

Why would anyone purchase a more expensive ticket if they could get away with the cheapest option or redeem miles for any available seat.
 
I'm guessing it's for when they overbook flights. Makes it easier to bump you for someone with deeper pockets. Don't like it? Too bad, they already got your money. Hope the next few flights on standby aren't overbooked!

No. If they actually overbooked the flight there wouldn't be any seats available for miles redemptions. If low fare buckets are available he's either upgrading way in advance or the flight is empty.
 
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