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An AppleCare support rep talks: Mac malware is "getting worse"

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brucewaynegretzky said:
Wait what? If I want those specs I can get them cheaper. That is overpriced.
if youre in the need of a really high end mac than you have no other choice

most professionals are not gonna build hackintoshes either
 
brucewaynegretzky said:
Wait what? If I want those specs I can get them cheaper. That is overpriced.
The Mac experience is more than just specs.

A better point is that you can build a Hackintosh desktop with the same specs for less and enjoy virtually all the advantages. Can't do the same with a laptop, but again...those are priced pretty reasonably, all things considered.

Funtruck said:
most professionals are not gonna build hackintoshes either
Maybe, maybe not. I know a few music professionals (producers) who use Hackintoshes.
 
brucewaynegretzky said:
Wait what? If I want those specs I can get them cheaper. That is overpriced.
in terms of the raw speed they provide, sure. but Mac Pros use server-grade parts that carry much higher costs.
 
Dreams-Visions said:
1.) Lots of people disable UAC entirely. Principally because UAC by default behaves a bit differently. Depending on the application you run, UAC will ask you *every time* for permission to open or run an application (see: HWMonitor, for example) unless you select to "run as admin" from the app's properties. Most people don't know to do that, so they just suffer with the regular warnings. This has led people to disabling it entirely. OSX warns you once and never again. The difference is *huge*. OSX requirement to enter the admin password to install something cannot be disabled. Malware can't infect the system without requesting the password to obtain said Administrator privileges.
I don't think lots of people disable UAC. It was kind of the "cool" thing to do back years and years ago when Vista first launched because the prompts were annoying but Windows 7 toned it way way way down. Similarly, I haven't used Vista since Windows 7 came out but I think they may of slowed down there as well with updates.

I mean, I think I saw one prompt within the last week or two on my PC because I was adding a new Java environment variable in my control panel so I could run this XML processor we use at work for web development. Something I doubt most Mac users would ever do anyways... I guess when I install a program it pops up but no more often then the OSX password prompt would.
 
scorcho said:
in terms of the raw speed they provide, sure. but Mac Pros use server-grade parts that carry much higher costs.
yep, and the professionals in the market for Mac pros usually need server grade parts

people pointing out Mac pros to be the clear example of apples crazy prices always get a chuckle out of me

unlike the MacBook pros the Mac pros are really for pros
 
Funtruck said:
yep, and the professionals in the market for Mac pros usually need server grade parts

people pointing out Mac pros to be the clear example of apples crazy prices always get a chuckle out of me

unlike the MacBook pros the Mac pros are really for pros

i can still build a server of the same specs for less than the price of a mac pro.


All mac products except the iphone and ipad are over priced and even then some ipad /iphone models are a bit over priced
 
Houston3000 said:
I don't think lots of people disable UAC. It was kind of the "cool" thing to do back years and years ago when Vista first launched because the prompts were annoying but Windows 7 toned it way way way down. Similarly, I haven't used Vista since Windows 7 came out but I think they may of slowed down there as well with updates.

I mean, I think I saw one prompt within the last week or two on my PC because I was adding a new Java environment variable in my control panel so I could run this XML processor we use at work for web development. Something I doubt most Mac users would ever do anyways... I guess when I install a program it pops up but no more often then the OSX password prompt would.
You might be right. Lots of people *I know* do disable it, though. Small sample size is small. That being said, regular UAC *is* more annoying than OS X's implementation. I use both daily. Some apps force UAC every time they're ran. If you don't use any of those programs (like GPU-Z), good for you. Again, it ONLY pops up on OS X when installing a program or seeking Admin access. In Windows, it will happen when installing an app or simply running certain programs.

But yes, UAC is much less intrusive than the early days of Vista. Still annoying enough to disable, though.

Also, there are an awful lot of web developers here that use OS X with Coda/Dreamweaver. Why would you have assumed otherwise? That was pretty silly of you.
 
eastmen said:
i can still build a server of the same specs for less than the price of a mac pro.


All mac products except the iphone and ipad are over priced and even then some ipad /iphone models are a bit over priced
are you a professional that need Mac os x?
 
Funtruck said:
alot of professionals prefer working on os x


Perhaps they do , however for every program on the Mac there is a counter part on the pc .

Prefrence is not the same as a requirement .
 
eastmen said:
Perhaps they do , however for every program on the Mac there is a counter part on the pc .

Prefrence is not the same as a requirement .
"Why does anyone in their right mind need a WinBox? For every program on Windows, there is a counterpart on Linux....which is comparatively cheaper. Preference is not the same as a requirement."

For just about every logical reason you can think of why this would be a silly thing to say, your assertion is also silly.
 
eastmen said:
Perhaps they do , however for every program on the Mac there is a counter part on the pc .

Prefrence is not the same as a requirement .
do i really have to explain how silly what youre saying is
 
Dreams-Visions said:
You might be right. Lots of people *I know* do disable it, though. Small sample size is small. That being said, regular UAC *is* more annoying than OS X's implementation. I use both daily. Some apps force UAC every time they're ran. If you don't use any of those programs (like GPU-Z), good for you. Again, it ONLY pops up on OS X when installing a program or seeking Admin access. In Windows, it will happen when installing an app or simply running certain programs.
huh? GPU-Z and HWMonitor are programs that need, much like some OSX programs, admin access. Onyx is an OSX utility that needs an admin password every time it's launched as well.

the vast majority of both Windows and Mac programs do not require admin access to run and thus don't ask for a UAC prompt/password box.
 
scorcho said:
huh? GPU-Z and HWMonitor are programs that need, much like some OSX programs, admin access. Onyx is an OSX utility that needs an admin password every time it's launched as well.

the vast majority of both Windows and Mac programs do not require admin access to run and thus don't ask for a UAC prompt/password box.
I stand corrected on that point, then. I forgot about Onyx.
 
LaserBuddha said:
It's not solely due to that. Stop being silly Stop spouting bullshit you heard somewhere. Especially since this isn't a virus.

No it's very true. Mac's still have <15% market share in the US. They're still a non factor, but there's tons of vulnerabilities for that platform.

http://www.securemac.com/

As Mac's market share grows, so will the number of threats from attackers. Window's has been a huge target for almost 2 decades. Now apple is about to have their turn.
 
Dazzla said:
Maybe it's the naivety of OS X users. I recently cleaned this up on my cousins Macbook..

I'm not being funny but if you get a pop-up which prompts you to download something which then requires your admin password to mount and install you deserve a virus.

But I do understand if he's clicked an advert that makes it look appealing, well not much you can do there.

I'd say if you've never heard of the programme, you really need to do some research.
 
bdizzle said:
No it's very true. Mac's still have <15% market share in the US. They're still a non factor, but there's tons of vulnerabilities for that platform.

http://www.securemac.com/

As Mac's market share grows, so will the number of threats from attackers. Window's has been a huge target for almost 2 decades. Now apple is about to have their turn.
4 trojans in 2 years? and no viruses? I probably won't be losing any sleep at all.

But you're right in that I suspect we'll see more malware in pirated software and more phishing scams and the kind of malware in the OP. Or...perhaps the Mac marketshare will never grow past 15%-20%, thus never really becoming a very attractive target. I think the later is more likely.
 
Treefingers said:
Looking at a video showing how it works, it is actually pretty damn clever. They convincingly faked an OS X window in a website.
What the hell? This method is old as shit. How could anyone fall for that?

edit, holy crap. So it's basically "please enter your CC number here", but you have to do so many things to get there :/
 
Copernicus said:
People need to stop using "professional" as if it means something.

steve fucking jobs.
I tried to buy a MacBook Pro and a Mac Pro. They didn't let me purchase without first verifying my employment. I needed a recent pay stub and a W-2. Shit is ridiculous.
 
Teetris said:
What the hell? This method is old as shit. How could anyone fall for that?

edit, holy crap. So it's basically "please enter your CC number here", but you have to do so many things to get there :/
Google "XP Internet Security". It's the big Windows version going around right now. Basically, people see something that looks official and assume it is. I've removed it from at least 4 of my friends' computers. It's significantly harder to remove than this Mac thing. Quite the bitch, really.
 
Funtruck said:
do i really have to explain how silly what youre saying is
I'd like to hear it actually, his comment sounded remarkably moderate.
 
catfish said:
I'd like to hear it actually, his comment sounded remarkably moderate.
"Why does anyone in their right mind need a WinBox? For every program on Windows, there is a counterpart on Linux. Preference is not the same as a requirement."

do you have any reasonable objection to this comment?
 
Dreams-Visions said:
You might be right. Lots of people *I know* do disable it, though. Small sample size is small. That being said, regular UAC *is* more annoying than OS X's implementation. I use both daily. Some apps force UAC every time they're ran. If you don't use any of those programs (like GPU-Z), good for you. Again, it ONLY pops up on OS X when installing a program or seeking Admin access. In Windows, it will happen when installing an app or simply running certain programs.

But yes, UAC is much less intrusive than the early days of Vista. Still annoying enough to disable, though.

Also, there are an awful lot of web developers here that use OS X with Coda/Dreamweaver. Why would you have assumed otherwise? That was pretty silly of you.

Wow. Disabling UAC is an AWFUL idea. The examples you are using are super rare and totally logical. (Both are accessing low level hardware. Both are not "normal" programs). UAC pops up in logical instances. It pops up the same places I would expect it to in OSX.

UAC was the BEST thing MS did with Vista/7. It forced developers to design their software such that privilege elevations aren't needed in the first place...and it WORKED. UAC prompts dropped as soon as developers realized they had to tighten up their shit.

Why would you be using GPU-Z or HWinfo everyday?
 
Dreams-Visions said:
"Why does anyone in their right mind need a WinBox? For every program on Windows, there is a counterpart on Linux. Preference is not the same as a requirement."

do you have any reasonable objection to this comment?


I don't know if you are being serious but there is a reason why every machine in our office has Parallels and Windows installed as well as a Windows machine. Really not trying to jump in the whole Mac vs PC argument but not everything has a counterpart unfortunately. To each his own.

edit- I'm not even sure now who actually even said that originally hah
edit 2- This reminded me of how I wish PC's had Coda : (
 
KiKaL said:
I don't know if you are being serious but there is a reason why every machine in our office has Parallels and Windows installed as well as a Windows machine. Really not trying to jump in the whole Mac vs PC argument but not everything has a counterpart unfortunately. To each his own.
lol that's exactly what we're saying.

"to each his own"
 
bdizzle said:
As Mac's market share grows, so will the number of threats from attackers. Window's has been a huge target for almost 2 decades. Now apple is about to have their turn.

So how come there are far more Macs out there today then there were in the OS 7, 8, and 9 eras, and yet there were far more viruses written for them back then?

Sure, market share remains small in comparison to Windows, but Apple sells a lot more Macs now then it ever has, and yet they had worse viruses issues in the 90's.
 
gohepcat said:
Wow. Disabling UAC is an AWFUL idea. The examples you are using are super rare and totally logical. (Both are accessing low level hardware. Both are not "normal" programs). UAC pops up in logical instances. It pops up the same places I would expect it to in OSX.

UAC was the BEST thing MS did with Vista/7. It forced developers to design their software such that privilege elevations aren't needed in the first place...and it WORKED. UAC prompts dropped as soon as developers realized they had to tighten up their shit.

Why would you be using GPU-Z or HWinfo everyday?
ha, yea it's not the safest move ever.

I use HWinfo and GPU-Z regularly because I like to tinker and observe. I don't have it disabled on my Win7 computers, but I did on my Vista computers, FWIW.
 
Kung Fu Jedi said:
So how come there are far more Macs out there today then there were in the OS 7, 8, and 9 eras, and yet there were far more viruses written for them back then?

Sure, market share remains small in comparison to Windows, but Apple sells a lot more Macs now then it ever has, and yet they had worse viruses issues in the 90's.
cause all the l33t hackers are too busy playing with their android phones
 
Funtruck said:
yep, and the professionals in the market for Mac pros usually need server grade parts

people pointing out Mac pros to be the clear example of apples crazy prices always get a chuckle out of me

unlike the MacBook pros the Mac pros are really for pros


nope, I can build with server parts and it would still come out cheaper.
 
hey how about instead of fighting like babies we focus our frustration towards people that get viruses and expect you to fix it because you're "good with computers!"

i guess it's not the fact that they ask -- it's kind of empowering to know that they can look to me for help -- it's the fact that they never put forth the effort to change or learn. why should they, after all? i'm the one that's good with computers! -_-
 
blame space said:
hey how about instead of fighting like babies we focus our frustration towards people that get viruses and expect you to fix it because you're "good with computers!"

i guess it's not the fact that they ask -- it's kind of empowering to know that they can look to me for help -- it's just the fact that they NEVER EVER WANT TO CHANGE OR LEARN.

Hey, I reinstalled an OS fresh after backing up photos etc for my neighbor after a virus crippled her machine. She bought me pizza while I worked, and then a week later gave me a $75 gift card to a fancy steakhouse.
 
blame space said:
it's just the fact that they NEVER EVER WANT TO CHANGE OR LEARN.
sad but true. then again, we here at GAF are most likely to be in the segment of tech junkies who don't mind wasting endless hours of our personal time to learn better, more efficient ways to use our electronics.

I'd be like if we were a gearhead forum talking about car engine mods, chips, and aftermarket stuff...then snickering at people who don't know what "PSI" is or the difference between HP and bHP.

People are generally unwilling to put a lot of time into learning how to use things. Like their cars and their televisions, they just want them to work. To the degree that they can, OS manufacturers and software developers try to make that a reality.
 
blame space said:
hey how about instead of fighting like babies we focus our frustration towards people that get viruses and expect you to fix it because you're "good with computers!"

i guess it's not the fact that they ask -- it's kind of empowering to know that they can look to me for help -- it's the fact that they never put forth the effort to change or learn. why should they, after all? i'm the one that's good with computers! -_-



i don't bitch anymore because i ask for favors in return, except with family.


works out nice. $100 for installing this, that, a defrag, and running CCleaner? sure. i almost sympathize with geek squad now. $20 for the work, $80 idiot tax.


also, idiots who ask for computer help are like idiots who come into mac threads and go "LOL overpriced" and "LOL hipsters" and etc. etc. it's fun to troll, but when done incorrectly, you look like a 15 year old.
 
brucewaynegretzky said:
Wait what? If I want those specs I can get them cheaper. That is overpriced.
*shrug*

i paid top price for a 13" mac book air because apple do the best sleek, compact designs for portability. not for the specs.

also, the trackpad is fucking awesome. haven't seen a laptop with a better one.
 
Dreams-Visions said:
"Why does anyone in their right mind need a WinBox? For every program on Windows, there is a counterpart on Linux. Preference is not the same as a requirement."

do you have any reasonable objection to this comment?
Slingbox doesn't work at all in Linux.

Tried many times with wine. Simply just doesn't work.
 
Captain Sparrow said:
I love this.

It's so funny watching all these Mac users freaking out from atop their high horse.

I stand by my theory that i have been telling customers who want to switch to mac for the last 2 years

Once mac becomes the majority consumer product, it will have just as many viruses/spyware/malware as pc does.

Why would anyone waste their time targeting the minority when you can go after the majority. (ie stealing info)
 
dorkimoe said:
I stand by my theory that i have been telling customers who want to switch to mac for the last 2 years

Once mac becomes the majority consumer product, it will have just as many viruses/spyware/malware as pc does.

Why would anyone waste their time targeting the minority when you can go after the majority. (ie stealing info)
Why did past iterations of Mac OS have more viruses?
 
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