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Bank gave out my personal info to someone else
- Thread starter Hilti92
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Ether_Snake
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How do you know they gave him that info? And why "maybe" if they gave him all your info?
Chances are the bank asked him for HIS info, and it didn't match their record, that's all. He then realized that this different family name must have been yours.
So I'm guessing you are panicking and are wrong.
BreezyLimbo
Banned
That person SHOULD lose their job because they didn't do their job correctly.
Your neighbor probably won't be hit-As in, you'll be suing the bank. But you should seriously lawyer up. Your Social Security given away isn't a joke.
I have a sheet of paper with my name, age, SIN number, address and the tellers name on it.not printed either, written out in pen.
Ether_Snake
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That's weird and doesn't make any sense, it wouldn't help the person in any way to be given their own information.
Agreed , that really doesnt make sense
they should of at best said thats not you , dont worry about , they dont have the right to disclose your info
WTF
Sounds like the person from the bank just didn't give a fuck.
It still doesn't make sense but I guess it was to check if it matched? That teller is insanely irresponsible.
This is likely bigger than just this one incident, that's insane.
TheSpoiler
Member
Sorry, but fuck'em. They didn't do their job properly and could potentially cost you and other people tons of money over negligence like this. If you sign a contract with them, they are obliged to honor it.
Alpha Centauri
Member
Dude it really is that serious. Its extremely unfortunate for the teller, but that is not your problem. I've been on the painful side of owning up to my mistakes (luckily didn't get fired but it was bad). You have to protect yourself, and whatever happens with the teller happens.
Ether_Snake
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I don't even understand how the neighbor got to the bank to begin with.
First thing you do when you get a letter that isn't to your name is check the address (was it even from the same bank?).
Let's pretend he didn't or it had his own address; he goes to the bank with the document/letter and shows it to the teller, saying something like "omg someone is hacking me the name is different but what's going on!!", and the teller ends up giving him all of his own information on paper so that he can check himself if his own information matches the information the teller has on his file.
I can't see how either of those two characters figured they were getting anywhere in this situation. Amazing.
User 479360
Banned
You need to make sure that it doesn't happen to anyone else. This is a severe breach of your privacy.
GoldenEye 007
Member
Bank error in your favor. Collect $50.
MegaManTrigger
Banned
Don't think like that. Your information was compromised and the potential for identity theft is huge (whether the neighbour is a Good Samaritan or not doesn't matter in the end because the potential is there now that the bank screwed up). This is a huge fuck-up and you deserve to raise a huge stink about it, and the person/bank deserves to be punished for breaking consumer privacy. I would consult a lawyer, and also stop doing business at the bank.
Kuro Madoushi
Unconfirmed Member
Find ombudsman contact and let them know. If it's like the bank I worked at, they'll get punished severely and quickly.
Aztechnology
Member
Time to lawyer up.
MegaManTrigger
Banned
itwasTuesday
He wasn't alone.
No money
GKSilKamina
Member
Wait, wait, so the neighbor went to the bank and showed them what was clearly not your ID...and yet they gave him all of your personal information? What the hell is the thought process there? (If there was one?)
I dunno. If anything the bank would probably try to get everything settled out of court with some kind of payout, just to get this all out of the way. Probably not M I L L I O N S, but enough to keep you quiet.
I dunno. If anything the bank would probably try to get everything settled out of court with some kind of payout, just to get this all out of the way. Probably not M I L L I O N S, but enough to keep you quiet.
His personal information was exposed. Personal information of that sort is taken very seriously in business especially in the financial sector regardless of financial damage.
Also, it wasn't a momentary lapse in judgment she wrote down all of his information a piece of paper and handed it over. Sounds like she considered that routine which it is definitely not.
chaosblade
Unconfirmed Member
Sounds like I should have come to GAF when I had a similar issue, I'd have probably gotten all these lawsuit responses. Long story short, they added someone else to my bank account and changed various account information without ever informing me about it, and started sending any mail containing my information to that other person. I didn't know about it until my debit card expired and I didn't get a new one, since they sent it to the other person.
I just fought and argued and changed banks. It wasn't even an identity theft situation, it was just someone at the bank being a complete fuckhead.
I just fought and argued and changed banks. It wasn't even an identity theft situation, it was just someone at the bank being a complete fuckhead.
I'm Canadian as well, op. The bank will not be held liable for any human or computer errors in online banking (which is why I avoid any online banking).
This bit of information was told to me by my business teacher in college three years ago (hey, he might've been wrong).
Don't think anything has changed since then but as other posters have said it would be good to talk to a lawyer first to see what are your options.
Edit:
Edit2: sorry, for misreading. That greatly changes thing.
This bit of information was told to me by my business teacher in college three years ago (hey, he might've been wrong).
Don't think anything has changed since then but as other posters have said it would be good to talk to a lawyer first to see what are your options.
Edit:
You're right. In that there is a large disparity how much Canadian businesses would have to pay out compared to American ones. The Canadian system is more to give them a slap on the wrist
Edit2: sorry, for misreading. That greatly changes thing.
It wasn't an online banking error
That is fuuuucked up. I'd go to a newspaper or TV station with it, honestly. Why would a bank just give someone another person's SIN? That's not just a "whoops" that's wilful ignorance of privacy laws.
Chances are you won't get any financial compensation because you haven't suffered damages, but the bank deserves to be punished for this privacy lapse.
CadetMahoney
Member
What if the neighbor doesn't want to get involved and refuses to co-operate/testify (no money in it for him)?
What if the bank plays dumb and denies anything (no paper trail)?
What if the bank plays dumb and denies anything (no paper trail)?
The paper trail is his information written on a literal paper in her handwriting.
Ron Mexico
Member
Didn't see it mentioned before but I would also file a fraud alert on your credit profile. Not saying your neighbor would do anything unsavory but if your info is out there at all, I'd file one.
The lawyer bit is silly as you'd need to prove actual loss and you're potentially on the hook for their fees. Change banks, file a fraud alert, move on.
The lawyer bit is silly as you'd need to prove actual loss and you're potentially on the hook for their fees. Change banks, file a fraud alert, move on.
Grizzlyjin
Supersonic, idiotic, disconnecting, not respecting, who would really ever wanna go and top that
It's certainly fishy. Or grossly incompetent. Giving the neighbor the information doesn't get anyone anywhere. It just smells a little bigger than a "whoops" slip up of personal information. What is the purpose in providing this person that you established doesn't have matching information to the account the information? I go to the bank, they don't give me my own information, they ask me for it. Heck, if I went to the bank and asked them to give me a paper with my own social security number and details, that would probably send up a noteworthy red flag in their mind.
User 479360
Banned
No fees and in Canada? PC Financial?
ZackieChan
Member
I think that you have no idea how lawsuits work.
Edit: maybe I don't understand how lawsuits work. Haven't slept in forever ( -_-)
I'm sure there is grounds for a lawsuit but I don't think I'm interested in pursuing that. I read their privacy agreement and that info is not supposed to be released to anyone unless they are law enforcement, government or anything along those lines.
Gravy Boat
Member
One time a guy I know got a bank statement delivered where some of his info was visible through the little plastic window on the envelope. It was delivered to his address, but they still paid him £500 in compensation for that little mistake. I'm sure you could get a bit more than that in this situation.
GankzyMcfly
Member
I would start more then a fuss...what if your neighbor stole your mail and was trying to steal your identity as well? The bank basically gave him all the tools to do so. Even if somebody does get in trouble they should if they're fired perhaps its not the job for them. That's more then a small mistake. I would definitely start a shit storm until I received some sort of compensation and even then im not sure id be interested in dealing with that bank/branch in the future unless i new for fact that action had been taken to prevent these types of things in the future.
GankzyMcfly
Member
Shout out for PC financial..off topic but...
Im swimmin in those pc points, gunna buy a new tv at the real Canadian supertstore once scorpio drops
Alcotholic
Banned
The IRS sent me someone elses tax forms with SSN and other personal information.
You are being way too relaxed about this. That was your livelihood they handed out for free to a random person. There might be or could be in the future other people they do this to. This is actually a serious problem with security you're the victim of not someone bumping your car with their door in a parking lot.
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