I thought the point was that Blockbuster can't afford the rents for their B&M selling their movies at the price they do. Not that they can't service their customers adequately.
I found another article on this, and Blockbuster lost 13 million last quarter due to "lower revenue". The stores aren't making money, so they're shutting them down as the leases expire.
The point is, I think opening an independent video store in 2012 is a terrible idea. You can't survive because the market not covered by current options is too thin.
You seem to be doing a lot of speaking for huge swaths of people ITT.
I feel comfortable doing that when the numbers back me up.