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Destiny Rise of Iron - Server Meltdown

Why do this even happen.

They know their user base.
They have precise playtime and schedule habits of their user base.

They have pre-order numbers...

How hard is it to scale servers accordingly?
Oh come on. Something like that has not happened before with destiny, they are working on fixing it. Someone probably made a mistake.
 
You'd think Bungie would be more prepared for this given the constant stream of content they've been releasing for the game.

Oh wait...
 
Weird that they would have problems now after 2 years of smooth sailing.
Everybody wants to play fresh content on Destiny.

Why do this even happen.

They know their user base.
They have precise playtime and schedule habits of their user base.

They have pre-order numbers...

How hard is it to scale servers accordingly?
Because it is launch... it deny playtime and schedule statistics.
 
Queue implies that servers are at capacity but that would mean majority of players are ingame...which is just not true.

I don't understand how you can not be prepared for this after 2 years and after knowing the pre order numbers. I guess they just think it's a launch day thing so not really necessary to go all aboard on servers.
 
My heart, it hurts (Clifford).

Bummer, man. I got up early for this.

To be an Iron Lord, you must first demonstrate Iron Patience.
 
For simplicity sake:

Destiny uses 10 "servers" to handle its everyday player base.

Bungie know they need 15 "servers" to handle a DLC launch, but those additional 5 servers cost (pull a number out of thin air) $500,000.

3 days after a DLC launch Bungie know 10 servers would continue be enough to handle playload due to knowing that's the time it takes for interest to wane as the immediate "must play this at the same time as everyone else" feeling is over.

Why would Bungie pay money for more servers, and more maintainence costs for what would be 5 idle servers that are only used for 3 days every few years?

Why would Bungie fork over huge amounts of cash just so people on the Internet, who have already given their money to Bungie, be satisfied with no queue times?

If you have a problem with this then don't pre-order. Don't rush. Don't be manipulated into having something right now. Have control. Wait.

No business makes money by wasting it on resources that aren't needed in the long term, only for a couple of days once every few years. The player will get over their anger, they always do.
 
For simplicity sake:

Destiny uses 10 "servers" to handle its everyday player base.

Bungie know they need 15 "servers" to handle a DLC launch, but those additional 5 servers cost (pull a number out of thin air) $500,000.

3 days after a DLC launch Bungie know 10 servers would continue be enough to handle playload due to knowing that's the time it takes for interest to wane as the immediate "must play this at the same time as everyone else" feeling is over.

Why would Bungie pay money for more servers, and more maintainence costs for what would be 5 idle servers that are only used for 3 days every few years?

Why would Bungie fork over huge amounts of cash just so people on the Internet, who have already given their money to Bungie, be satisfied with no queue times?

If you have a problem with this then don't pre-order. Don't rush. Don't be manipulated into having something right now. Have control. Wait.

No business makes money by wasting it on resources that aren't needed in the long term, only for a couple of days once every few years. The player will get over their anger, they always do.

That's not how it works.
 
What? I remember server outages at launch and I think the beta? This new queue system might exacerbate the issue but I wasn't able to play for at least the first day of the original launch, and I think connection problems hung around for a few days.
 
For simplicity sake:

Destiny uses 10 "servers" to handle its everyday player base.

Bungie know they need 15 "servers" to handle a DLC launch, but those additional 5 servers cost (pull a number out of thin air) $500,000.

3 days after a DLC launch Bungie know 10 servers would continue be enough to handle playload due to knowing that's the time it takes for interest to wane as the immediate "must play this at the same time as everyone else" feeling is over.

Why would Bungie pay money for more servers, and more maintainence costs for what would be 5 idle servers that are only used for 3 days every few years?

Why would Bungie fork over huge amounts of cash just so people on the Internet, who have already given their money to Bungie, be satisfied with no queue times?

If you have a problem with this then don't pre-order. Don't rush. Don't be manipulated into having something right now. Have control. Wait.

No business makes money by wasting it on resources that aren't needed in the long term, only for a couple of days once every few years. The player will get over their anger, they always do.
No they can (and should) be renting extra servers to cover release day rushes.
 
For simplicity sake:

Destiny uses 10 "servers" to handle its everyday player base.

Bungie know they need 15 "servers" to handle a DLC launch, but those additional 5 servers cost (pull a number out of thin air) $500,000.

3 days after a DLC launch Bungie know 10 servers would continue be enough to handle playload due to knowing that's the time it takes for interest to wane as the immediate "must play this at the same time as everyone else" feeling is over.

Why would Bungie pay money for more servers, and more maintainence costs for what would be 5 idle servers that are only used for 3 days every few years?

Why would Bungie fork over huge amounts of cash just so people on the Internet, who have already given their money to Bungie, be satisfied with no queue times?

If you have a problem with this then don't pre-order. Don't rush. Don't be manipulated into having something right now. Have control. Wait.

No business makes money by wasting it on resources that aren't needed in the long term, only for a couple of days once every few years. The player will get over their anger, they always do.

It does not work like this.

You don't buy a bunch of expensive servers and install them in your office, you probably rent them from large server farms, like Azure or Amazon.

Bungie can simply spin up more of these third party servers running their server software for the time necessary, and only pay for the time they actually use.

Even you can log in with your LIVE ID and spin up a 24 core Azure server to use for whatever you want. Takes 15 minutes.You only pay for the time it is actually running.
 
...Why?

Why spend such a massive amount of cash and resources for issues that typically last only a few hours right at launch?

There is now something called "Cloud hosting" where you can literally rent servers from Amazon, Microsoft, or other infrastructure providers for time periods as short as minutes, and pay only for what you use.

The days where you bought a server and put it in a data center, and that was the only way to scale up your operation, are over as of several years ago. I'm sure most game companies including Bungie use cloud hosting now and can scale their server count up and down automatically or by command of the ops team, this is very standard in the business world as well.

Whatever caused this queuing, I'd be surprised if it were as simple as "more servers". Things are usually more complex at this point.

P.S. good for bungie getting the issue under control, I logged in 30 minutes ago and had no issue loading into the Tower. Was surprised there was any issue at all given how smooth Day 1 and TTK launches were though.
 
What? I remember server outages at launch and I think the beta? This new queue system might exacerbate the issue but I wasn't able to play for at least the first day of the original launch, and I think connection problems hung around for a few days.


Must be another game you're thinking off. My friends and I played the game right at launch without any issues. Even to this day I think Destiny had the best launch server wise. ROI was the first time it had issues which is crazy because the game has only gotten more popular and we are in year 3.




Like someone said, the thirst is real.
 
...Why?

Why spend such a massive amount of cash and resources for issues that typically last only a few hours right at launch?
It isn't a few hours. For a release the size of CoD/Destiny it can be a week plus. The reason you don't see it last a week is because they are already doing this.

And I think you are overestimating the costs (or underestimiating the cost of games being returned for not working + future lost sales).
 
Must be another game you're thinking off. My friends and I played the game right at launch without any issues. Even to this day I think Destiny had the best launch server wise. ROI was the first time it had issues which is crazy because the game has only gotten more popular and we are in year 3.




Like someone said, the thirst is real.
http://m.neogaf.com/showthread.php?p=129116507#post129116507

That's the first post after the game launched. On that page I can see 1 person playing and everyone else complaining about servers.

Edit: actually reading a bit more it looks like it didn't last as long as I remember, hmm, must have been the beta
 
The game is great and I've been waiting for a good reason to return. This should be it but the queues is preventing it. ;)
 
It isn't a few hours. For a release the size of CoD/Destiny it can be a week plus. The reason you don't see it last a week is because they are already doing this.

And I think you are overestimating the costs (or underestimiating the cost of games being returned for not working + future lost sales).

It obviously is a few hours since that's all this issue really lasted for tonight. And yes, I get the whole cloud hosting thing. Please.

But it still takes time to get the servers configured as they want, cloud based or not. It's not just a switch that can be flipped on and off for a deployment the size of a global game launch. It's obvious they went and added some more power to their existing solutions but they're not going to go crazy with the allocated resources prior to seeing how much they're going to actually need and they don't know that until it actually gets released.
 
I definitely remember server problems during Alpha and Beta of Destiny...I want to get into Rise of Iron at some point, but have zero desire to jump in right now. Sucks for the people stuck in queue though. Hope y'all get in soon.
 
That's about how long it takes to complete the DLC

it would have taken you 30 seconds of research to find out what was included in this dlc before buying it. and if you thought the point of the dlc was to play through the new story missions one time and expect gatification, then i don't know why you're playing this game. not to mention the main part of the dlc isn't even live yet.
 
it would have taken you 30 seconds of research to find out what was included in this dlc before buying it. and if you thought the point of the dlc was to play through the new story missions one time and expect gatification, then i don't know why you're playing this game. not to mention the main part of the dlc isn't even live yet.

Touchy about joke
 
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