Or confirm the purchase then allow you to download it later like any other e-shop.
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e-shop rage thread of the day
- Thread starter civilstrife
- Start date
civilstrife
Member
Nope. What I did was the equivalent of selecting something from a vending machine, putting the money in, and then not knowing I had to select the item again.
I pressed purchase. The shop took my credit card number for the exact funds. Game plus tax. I received confirmation for the purchase. Then it told me I needed more space on my card.
I do know how a wallet system works and I do know where I went wrong from Nintendo's PoV.
But I only ever got there by pressing the purchase button for Monster Hunter. The shop knows why I gave them money. It asked me for the exact funds with tax. How was I to know there's more than one confirmation page before the game is really really mine?
This is ignoring the question of why there was no option to download later in the first place. For some reason, you don't get to see that option unless you have the space now.
Who said anything about WiiU?
This too. Especially when some of their deals require you to fill their annoying surveys that don't show up until several hours after the purchase.
Yeah, he put money on his account so that he could buy the game; but he didn't buy it, he instead chose to wait until the following day because his drive was full. He could have deleted any content of his drive, and then returned to buy the game while it was still on sale. That's how the opening post reads. So now the $20 on his account for Monster Hunter can't be used for the game because it's too expensive now.
Which is unfortunate.
They do that, that's why this backfired.
andrerobot
Member
He also never intended to buy Nintendo Bucks, so they shouldn't have charged him for that.
dragonflys545
Member
It's Nintendo... I know I will never bother with their e-shop even though I have the Wii U console discount thing.
Yes he did, what do you think that whole adding funds is non-refundable screen means?
PotionBleue
Member
I think the problem lies there. That was a confirmation that funds were added into your eShop wallet, not a confirmation that you purchased the game. Did you actually read it?
w1gglyjones
Member
OP simply wasn't careful.
I don't care what various digital storefronts do or how they operate, I make sure I finish whatever transaction I intended and read confirmations, e-mails and receipts with care immediately. He was told he didn't have enough space, but then didn't bother checking the purchase until the next day.
It doesn't matter if the 3DS eshop has one button press to add the "price + tax total" but then stops the transaction because you don't have enough space. It would be optimal for that to all occur in one step or to buy it without downloading. But it's always your responsibility to make sure shit went through properly.
You have to check, whether the barber cut the back of your head properly, whether the waiter is bringing that bowl of soup or just forgot, whether the bank received your last mortgage payment. That shit is all on OP.
So OP decided to do nothing until the next day.
That would be nice, sure.
I don't care what various digital storefronts do or how they operate, I make sure I finish whatever transaction I intended and read confirmations, e-mails and receipts with care immediately. He was told he didn't have enough space, but then didn't bother checking the purchase until the next day.
It doesn't matter if the 3DS eshop has one button press to add the "price + tax total" but then stops the transaction because you don't have enough space. It would be optimal for that to all occur in one step or to buy it without downloading. But it's always your responsibility to make sure shit went through properly.
You have to check, whether the barber cut the back of your head properly, whether the waiter is bringing that bowl of soup or just forgot, whether the bank received your last mortgage payment. That shit is all on OP.
So OP decided to do nothing until the next day.
That would be nice, sure.
Umm, pretty much every other storefront is actually the same. Steam, PSN, XBL. There's a step for adding funds to your account (from credit card, or from points card, or whatnot) and a step for buying something using the funds in your account.
dragonflys545
Member
How hard is it to put that game he purchase in a download list or better yet account system.
So at what point does the system reminds you the sd card is full, between 4 and 5?
1) Press purchase
2) Systems warns there is not enough funds
3) Add Funds
4) Now you got funds, you still need to confirm the purchase
5) Now you got your confirmation of the purchase.
As far as I can tell it works like steam (I have used both) except for the sd card full thing. So there is no way the OP got a confirmation of the purchase right?
Jaded Alyx
Member
He didn't make the purchase.
No, he wasn't paying attention and never actually bought the game, only added funds to his wallet.
Except when most systems are talking about downloading they have the transaction completed
dragonflys545
Member
Did you read his other post?
I pressed purchase. The shop took my credit card number for the exact funds. Game plus tax. I received confirmation for the purchase. Then it told me I needed more space on my card.
The problem (from what we know so far) is that he didn't buy it. He transferred money from his card into his eShop account to buy MH, but did not end up buying MH (instead of going through with the transaction, he chose to hold it back until later to free up space the following morning, which the sale would have ended by then). So now he just has money.
Jaded Alyx
Member
There is no such thing as Nintendo Bucks or anything of the sort. The eShop uses cash.
Oh really? Eeps. Well, I guess you might just be SOL then, OP. Pay attention next time, man.
edit: but I suppose you might want to contact them anyway, can't hurt, right?
I buy stuff on the eshop basically once a week. He read it wrong. He added funds to his wallet, got to the screen where it tells you you need more space and then left, never buying the game.
He cant recieve a confirmation of the purchase after adding the funds, what one gets is a confirmation of the funds added. You still need to reconfirm the purchase like in steam.
This is going against the first-hand account from ShockingAlberto that said he could complete the purchase of items without having space on the SD card to actually download the game.
In any case, contact Nintendo support. Explain the situation, they'll see your balance, and I'd imagine there's a strong chance that they'll push the transaction through for you even now. Always a chance they won't, but Nintendo has typically great support. If it's something that they can do for what seems to be a legitimate mistake, they'll probably do it. Doesn't hurt to give it a shot.
w1gglyjones
Member
The problem is that it told him he needed more space and then he did absolutely nothing. He didn't check until the next day.
OP has a full SD card. OP waits for the last day of the deal. OP doesn't clear his SD card. OP puts money into eshop wallet in the middle of the transaction process. OP is informed that he has too little space. OP stops...
OP does nothing about it until the next day after the sale has passed.
This is carelessness.
OP why you don't just fucking call Nintendo support first?
civilstrife
Member
Yup.
Just so we're clear, I know what happened here. And I do admit I was somewhat careless. But I can't think of another system that talks about downloading or space on your drive at all until after the transaction has been completed.
iPhone maybe?
This is going against the first-hand account from ShockingAlberto that said he could complete the purchase of items without having space on the SD card to actually download the game.
In any case, contact Nintendo support. Explain the situation, they'll see your balance, and I'd imagine there's a strong chance that they'll push the transaction through for you even now. Always a chance they won't, but Nintendo has typically great support. If it's something that they can do for what seems to be a legitimate mistake, they'll probably do it. Doesn't hurt to give it a shot.
Yup what sounds like happen was it told him he didnt have enough space, but never told him he couldnt buy the game. He thought he already brought the game, when in reality he only added funds, which is what you do on PSN, XBL and Steam add funds.
Lupin the Third
Member
Coffee Dog
Banned
uh, if the money is in your 3DS wallet and you didn't finish buying the game, that's not nintendos fault?
I'm pretty sure other storefronts warn you if you don't have enough space before you purchase, before the transaction is complete. Otherwise they'd have customers who are pissed because they bought something but don't have enough space for it. It's been awhile since I encountered a warning like that though.
Basically it sounds like the OP got confirmation that funds were added to wallet, not confirmation of the purchase.
Jaded Alyx
Member
Lumination
'enry 'ollins
You're not seeing the problem here. Every other storefront records your purchase even if you cannot download it at the moment. Nintendo apparently does not. Please refer to my other post in this thread.
w1gglyjones
Member
we're conveniently skipping that step (or acknowledging it) to discuss how the eshop transaction steps are not as frictionless or convenient as all other modern digital storefronts, i think?
civilstrife
Member
lol,
Should have been more clear.
First time spending money on the eshop. Filled it with Ambassador games and demos.
dragonflys545
Member
So he needs to clear his SD card before buying?
Music, 3-D videos. There's a 3-D video conversion tool out there to convert 3-D movies from other sources to 3DS format. Just saying if he's only using the 2GB card that came with the OG 3DS, it could've filled up with that extra stuff.
Edit:
Actually, it probably wouldn't take a lot of stuff on the stock 2GB SD card to keep it from storing a full retail game. How big is MH3U 3DS?
Edit2:
Ah, that, too.
No if my ps3 is asking me about my hdd space it is done.
The_Joker1721
Member
Sucks to hear OP. It has never happened to me. You add the funds. Now make sure to buy the game. No matter what ALWAYS make sure you bought the game. Hope you can get it sorted out.
Nintendo does record your purchase even if you cannot download it too. OP didn't actually purchase the game. Please refer to the rest of the posts in this thread.
Just ran a test:
Took my spare 3DS, filled it up until it had 90 blocks left.
Went to demo screen found a demo of 72 Blocks and one of 1000 something blocks.
When I tried to download the 1000+ game, it warned me I didn't have enough space and took me to the data management screen.
When I tried to download the 72 block game, It told me how many blocks I had left and had the Download button available from the get go. It was very clear, but it also does not let you finish a purchase that you can't store on your card at the time; you gotta clear that room.
Anyways like someone said a few posts back if you write a nice email to customer support saying you missed the sale because you were trying to make room (It's still 9/22 in the entire NOA territory after all) explaining how it is still 9/22 after all you will most likely get a break.
Took my spare 3DS, filled it up until it had 90 blocks left.
Went to demo screen found a demo of 72 Blocks and one of 1000 something blocks.
When I tried to download the 1000+ game, it warned me I didn't have enough space and took me to the data management screen.
When I tried to download the 72 block game, It told me how many blocks I had left and had the Download button available from the get go. It was very clear, but it also does not let you finish a purchase that you can't store on your card at the time; you gotta clear that room.
Anyways like someone said a few posts back if you write a nice email to customer support saying you missed the sale because you were trying to make room (It's still 9/22 in the entire NOA territory after all) explaining how it is still 9/22 after all you will most likely get a break.
apparently not, he was mistaken, it seems
hmmmmmmmmmmmmmmmm the plot thickens
Even though all the demos and free things behave like 0 dollar purchases and give an actual confirmation of the transaction?
Anyways I can see you have a point on the eshop warning you about space before doing the purchase unlike the other systems, but still you cant deny you never saw an actual confirmation or "thanks for your purchase". Get in contact with nintendo support, they may help anyways
Jaded Alyx
Member
Music, 3-D videos. There's a 3-D video conversion tool out there to convert 3-D movies from other sources to 3DS format. Just saying if he's only using the 2GB card that came with the OG 3DS, it could've filled up with that extra stuff.
Edit:
Actually, it probably wouldn't take a lot of stuff on the stock 2GB SD card to keep it from storing a full retail game. How big is MH3U 3DS?
Edit2:
Ah, that, too.
Yes, I know. I was just laughing at the way the post made it seem. I think we all used up a bunch of space with those initial videos that you had to download to watch!
[edit] or maybe not, according to ManGod, I swear I've done this before though.