Manoj: Thanks for contacting EA Customer Experience, my name is Manoj. How may I assist you today?
you: Hello! I have two PSN accounts linked to this old origin account I, want to unlink them.
you: PSN names are _________ and __________
Manoj: Hello there.
Manoj: Oh I see.
Manoj: I understand your concern.
you: can you help me unlink them?
Manoj: Please tell me if you wish to transfer your PSN IDs because of Dragon Age: Inquisition - Keep saved on wrong account?
you: Yes, I had forgot I had this origin account from years ago and my psn id was linked to this one.
Manoj: Okay I see.
you: the origin account I'm using for everything have email adress __________
Manoj: I would be able to assist your further regarding your issue as soon as you will verify your origin account.
Manoj: Would you mind providing me the answer of the security question registered on your origin account where your PSN ID is currently linked to?
you: the one with the ids is __________
Manoj: Your question is: _________?
you: _________ I think, was so long ago
Manoj: Thank you for the information.
you: I misspelled the email above, it's _________
Manoj: No problem.
Manoj: Would you please provide me the new email address that you wish to register/ update on your origin account?
you: the origin account I am using have the email ________
Manoj: Sorry.
Manoj: Email registered on your Origin account whjere your PSn IDs linked are: __________
Manoj: Do you have access on this email address: _________ ?
you: yes I can log into origin with that, but that's not the account I am curretly using, it's an old one I forgot I had. the other one that i have games and friends on is ____________. What I want is to unlink my PSN ids from the origin account with ___________ so that I can link them to the origin account I am using that have email ___________
Manoj: Yes i understand.
Manoj: I would like to tell you that the persona transfer request are not being processed on your specialist end these days due to several technical issues.
you: is there no way to just unlink them from the old account and let me link them myself again on the new account?
Manoj: However they have provided other effective solution in order to resolve your issue.
Manoj: In order to fix this issue: Dragon Age: Inquisition - Keep saved on wrong account
Manoj: Please perform following steps.
you: ok
Manoj: First, I would like to inform you that persona transfer is highly damaging to an account, and should never be done lightly.
For players who have used the wrong account for Dragon Age Keep, we should be informing them to share their world to the correct account.
Manoj: Here are the steps :
Manoj: Add your Origin Console account as a Friend to your Dragon Age Keep Origin account.
Manoj: > Using the Dragon Age Keep Origin account, they should share the World with the Origin Console account.
Manoj: > Finally, you should accept the world on the Origin Console account.
Manoj: By performing above steps you would be able to share your world to the correct account.
you: I see, but is there no way on your end to unlink the PSN ids from the origin account? No tranfser or anyting, just unlink?
Manoj: Sorry currently there are no such transfer request being processed from our specialist end these days.
you: so the psn id is stuck with that account forever?
Manoj: However feel free to try contacting us later after few weeks as might by that time we will able to process your request happily.
Manoj: No it will not remain stucked.
Manoj: I'm glad that I was able to assist you. It wouldn't have been possible without your co-operation.
you: right
Manoj: While we are still on the chat, are there any other questions or concerns that I might be able to resolve for you?
Manoj: Enjoy the " BF 3 Maximum Veteran Status " granted directly on your BF 3 Battlelog directly from our end and visible after this chat session gets ended.
Manoj: If we are done with everything then you may feel free to end the chat session successfully from your end.
Manoj:It was a pleasure chatting with you.
Thank you for contacting EA. I appreciate your time. Have a great day!
