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EB games/Gamestop = Worst video game store ever?

inner-G said:
Yeah, I hate at McDonald's when they keep asking "would you like fries with that?" or "would you like to super-size that?" OMG I HATE THEM! worst. restaraunt. ever.

Great, an argument using McDonalds in defense of Gamestop.

That's it, I'm moving to Europe.
 
neight said:
I don't like how they try to convince people like my sister to buy used copies of a game instead of the brand new ones.
:lol I remember when Shadow of the Colossus achieved Greatest Hits status, and I went to GameStop to buy it. They didn't have it new, and asked me, "would you like to buy the used version for $18?"

I was like, "WTF. You didn't just ask me that. Are you retarded?"

TheJollyCorner said:
:lol :lol :lol "Shipped from San Francisco where your ass probably came from, you know what I'm implying."
 
domokunrox said:
So, I go to a midnight opening to pick up a copy SSBB unreserved. So, I'm waiting like 45 minutes to buy one. It takes them that long to finally tell everyone there that they only have copies for people who reserved. GFG you idiots, why didn't you say that 45 minutes ago? Like 10 other people and myself walked away from the store.

Why don't these stores carry enough copies in the first place? You know whats pathetic? I'm going to my local Wal mart to pick the game up because Gamestop is a fucking joke. Yes, you heard me...Wal mart. Now when you people start complaining about how much you hate Wal mart, now you know why it exists. Because theres other store chains that are idiots who can't run a business and order enough of a product to meet demand.

Hey Gamestop, never again will you see a cent of my money.


Well I work at gamestop so let me be honest with you...

1. That store you went to was ran by dicks. Simple as that, at our store we made it a point over and over again that we didin't have extra copies.

2.We didn't get extra copies because Nintendo allocated Gamestop a certain amount. If you know Nintendo they always limit. We got allocations I believe early last week...each store got a number based on their current reserves. For instance my store was allocated 285. We had around 250 reserves at time of allocation.

Im sorry the store near you sucks so much at customer service but with a company like that and really any big company...you are going to run into employees that don't give a damn.
 
inner-G said:
Yeah, I hate at McDonald's when they keep asking "would you like fries with that?" or "would you like to super-size that?" OMG I HATE THEM! worst. restaraunt. ever.

I don't mind upselling at all, that's retail. I hate it when they get all dude-bro on me.

"Hey bro, trading in a 360 game, cool, cool. What other games do you have? Do you want to preorder (fill in game that doesn't release for a year). No? Are you sure? We're only going to get enough copies to cover the people who preorder. You won't be able to find the game anywhere else, it will be sold out. No? Sweeeeet."

There is a line between upselling and badgering, and Gamestop has stepped boldly across it.
 
Tobor said:
I don't mind upselling at all, that's retail. I hate it when they get all dude-bro on me.

"Hey bro, trading in a 360 game, cool, cool. What other games do you have? Do you want to preorder (fill in game that doesn't release for a year). No? Are you sure? We're only going to get enough copies to cover the people who preorder. You won't be able to find the game anywhere else, it will be sold out. No? Sweeeeet."

There is a line between upselling and badgering, and Gamestop has stepped boldly across it.
We're not even supposed to say shit like this... and let me be honest with you...the company as a whole is no longer required to ask you for reserves like that, just managers probably still trying to flaunt their marketing dicks around.
 
The thing that really pisses me off is when they lie over the phone. You call and ask if they have a game that came out that day, they ask if you preordered, if you say no they tell you they don't have any, then you have to go into the store and they have plenty of copies.
 
Tobor said:
There is a line between upselling and badgering, and Gamestop has stepped boldly across it.
Hum and mumble incoherently during the sales-pitch. They'll stop short. And after some condition with this method, they'll stop altogether.

So many problems can be solved in this way.
 
Jirotrom said:
We're not even supposed to say shit like this... and let me be honest with you...the company as a whole is no longer required to ask you for reserves like that, just managers probably still trying to flaunt their marketing dicks around.

Gamestop had already crossed the line at this point, but the day they called me and noticed I had recently purchased a game, and could now trade it in (Zelda Twilight Princess I believe), I had pretty much had it.
 
Gamestop sucks?

Sheesh gaf. If theres a new image to some random JRPG you break it the second it is out... but when a big retail chain founded in 1984 sucks it takes you 24 freaking years to break the news to me?

You're losing it gaf... I'll be at gamefaqs
 
The cool thing about the GameStop I go to is I'm friends with the managers and we're going to create levels in LittleBigPlanet together.
 
QVT said:
The thing that really pisses me off is when they lie over the phone. You call and ask if they have a game that came out that day, they ask if you preordered, if you say no they tell you they don't have any, then you have to go into the store and they have plenty of copies.
see...those are what we call assholes, thats not company policy. I mean I work there, and yes there are quite a few things I dislike about how its being run, but the comments you guys are stating are how the company was ran before the restructure. It seems that some of the stores like being asses, send in complaints people. Write to the DM, we honestly want those people fired. When ever you call, and you feel you have been dicked over say this,

"Can i get your name again,(wait for name)This is a secret shopper call I'd just like to tell you that you will be given a write up."

Not every store is a bad apple, but yes there are those that are. Whenever I go to Houston if I find one, I call them out on it hard...it does boggle my mind sometimes how badly they are misinformed.
 
Vanish said:
gamestop actually told my friend he had to reserve mario kart wii now or else he won't get the wheel b/c it only comes with reserved copies. thats completely false right?

Yes, totally false. Every MK will come with the Wheel.
 
smokeychan said:
:lol I remember when Shadow of the Colossus achieved Greatest Hits status, and I went to GameStop to buy it. They didn't have it new, and asked me, "would you like to buy the used version for $18?"

I was like, "WTF. You didn't just ask me that. Are you retarded?"


Sure I'm missing the point here, but what's the matter of proposing you a used copy when they don't a brand new one? I don't see any mistake here.
 
stilgar said:
Sure I'm missing the point here, but what's the matter of proposing you a used copy when they don't a brand new one? I don't see any mistake here.
You're probably right, but when a new game is $20 and they're selling a used copy for $18, I think a $2 discount is not enough. Somebody could've played that used copy and thought the game was so awesome that they jizzed all over it before trading it in. I can spare $2, the equivalent of bus change, to avoid the possibility of that. To have no new copies of a critically acclaimed game it must've been one of those D-level stores, which wouldn't surprise me considering I lived in Schenectady, New York at the time and everything there is D-level. What a shitty place to live.
 
Jirotrom said:
It seems that some of the stores like being asses, send in complaints people. Write to the DM, we honestly want those people fired.
Bu-bu-but its Gamestop!

smokeychan said:
:lol I remember when Shadow of the Colossus achieved Greatest Hits status, and I went to GameStop to buy it. They didn't have it new, and asked me, "would you like to buy the used version for $18?"

I was like, "WTF. You didn't just ask me that. Are you retarded?"
How dare they suggest such a thing. And not having stock on a new Greatest Hits game on day one? My God, what evil fuckers.
 
stilgar said:
Sure I'm missing the point here, but what's the matter of proposing you a used copy when they don't a brand new one? I don't see any mistake here.

He was pissed that for two dollars less he'd have been able to return the game when he didn't like it, instead of being stuck with it forever. Only two dollars!
 
Yeah, for two dollars, you can comfortably avoid all the nasty shit people do to their video game discs. I'm looking at people who think it's okay to live in a pig sty and never wash your hands after taking a shit. I would've been easily acquiesced if the discount was like $15, however. Shadow of the Colossus for five bucks? Hey!

I bought Metal Gear Solid 2 used for $3 and The Getaway used for $5 because I thought, "wow, those are real discounts. I'll wash the cover off with ammonia when I get home."
 
Prvt.Pegleg said:
I don't care if I've been beaten to it, you're an idiot.

You really expected to get a copy of SSBB unreserved at GameStop on launch night? Really?

Why do stores like Walmart have unreserved copies if Gamestop doesn't?
 
QVT said:
Why do stores like Walmart have unreserved copies if Gamestop doesn't?
Wal-Mart is a big box store with great traffic. Whatever it stocks is going to sell, and in the rare case where it doesn't they have plenty of other areas making money to cover the loss. Gamestop is a specialty shop. Not so easy to eat losses like that.

Again, if Wal-Mart is so much better, just go there. Who is going to stop you?
 
smokeychan said:
Yeah, for two dollars, you can comfortably avoid all the nasty shit people do to their video game discs. I'm looking at people who think it's okay to live in a pig sty and never wash your hands after taking a shit. I would've been easily acquiesced if the discount was like $15, however. Shadow of the Colossus for five bucks? Hey!

I bought Metal Gear Solid 2 used for $3 and The Getaway used for $5 because I thought, "wow, those are real discounts. I'll wash the cover off with ammonia when I get home."
Hey... did you know there are shit particles that float through the air on a frequent basis.
 
QVT said:
Why do stores like Walmart have unreserved copies if Gamestop doesn't?
There was a post somewhere in this thread where somebody explained that GameStop doesn't like to risk overstocking because it's bad for business. Of course, that doesn't mean they have to treat every game equally. But this is Smash Bros., which means even Wal-Marts will be sold out, and with limited quantities GameStop can offer reserves to make sure you shop at GameStop and not Wal-Mart. I think that's how it works.
 
I refuse to shop there anymore. The employees are jerks (generally), they rarely have sealed copies of games, and the stores are full of mothers with whiny children or teenagers buying 50 cent games. I'd rather go to Wal Mart or Zellers, even if there are 2 EBs like 10 minutes from my house

p.s. im not bitter, just spiteful :lol
 
Who the hell goes to Gamestop? Do you like stores that look like a basement and are filled with ugly and annoying people? EB never has anything good, ever, and if they do they never have enough copies. I just go to Wal-Mart, Zellers (Canadian equivalent of Target) or Best Buy/FutureShop.
 
Jirotrom said:
Hey... did you know there are shit particles that float through the air on a frequent basis.
I know that, I just don't take that knowledge as a license to rub my eyes or scratch my itchy balls after touching anything I want.

Also, I keep my PS3 covered to avoid dust particles when not in use. Can I have my quirks or can I not?

Prvt.Pegleg said:
EDIT: smokeychan
Huh?
 
Prvt.Pegleg said:
I don't care if I've been beaten to it, you're an idiot.

You really expected to get a copy of SSBB unreserved at GameStop on launch night? Really?


I just got back from my local EB, without reserve, and SSBB is on my desk in front of me.
(Zellers was sold out)

There was a big ass lineup, but most of the plebes reserved it, and they had about 25 extra copies in the glass behind them.

so, anecdotal evidence is fun, on both sides!
 
Shins said:
Again, if Wal-Mart is so much better, just go there. Who is going to stop you?

You thought this was a rhetorical question. But I have an answer. The fucking city council. They wont allow a wal-mart to be built here. So hah!
 
Gamestop is shit, the only good thing about them is the used games (which are usually covered with crap and/or stickers). They use them to make a profit. Every time you go in there, there's always some retarded mom/dad/kid at the counter arguing with the cashier.
 
QVT said:
You thought this was a rhetorical question. But I have an answer. The fucking city council. They wont allow a wal-mart to be built here. So hah!
Then you've got far bigger problems than Gamestop, friend.
 
Shins said:
Then you've got far bigger problems than Gamestop, friend.

Why? Wal-Marts fuck over all local businesses. If we let them, they would put a store in every city or town in America. No joke, that's their business plan. Considering the amount of crap they sell, nobody should want a Wal-Mart near them.
 
Gamestop are 360 hacks. Imagine going to McDonald's asking for a Premium Chicken Ranch sandwich and EVERY single time the person behind the counter goes, "why would you want a chicken ranch sandwich? Buy a Big Mac" or "I know your son wants a premium chicken sandwich for Christmas but if I were him I'd hate you for it, buy a Big Mac".
 
smokeychan said:
But this is Smash Bros., which means even Wal-Marts will be sold out, and with limited quantities GameStop can offer reserves to make sure you shop at GameStop and not Wal-Mart. I think that's how it works.

my local walmart still had 11 copies at 1pm today.

i didn't preorder, so if i really wanted it that badly, i could've bought it.
 
smokeychan said:
:lol I remember when Shadow of the Colossus achieved Greatest Hits status, and I went to GameStop to buy it. They didn't have it new, and asked me, "would you like to buy the used version for $18?"

I was like, "WTF. You didn't just ask me that. Are you retarded?"

wtf is wrong with that? if u dont want it, say u only want it new and be on your way. damn
 
domokunrox said:
So, I go to a midnight opening to pick up a copy SSBB unreserved. So, I'm waiting like 45 minutes to buy one. It takes them that long to finally tell everyone there that they only have copies for people who reserved. GFG you idiots, why didn't you say that 45 minutes ago? Like 10 other people and myself walked away from the store.

Why don't these stores carry enough copies in the first place? You know whats pathetic? I'm going to my local Wal mart to pick the game up because Gamestop is a fucking joke. Yes, you heard me...Wal mart. Now when you people start complaining about how much you hate Wal mart, now you know why it exists. Because theres other store chains that are idiots who can't run a business and order enough of a product to meet demand.

Hey Gamestop, never again will you see a cent of my money.


Why didnt you just reserve or preorder the game ahead of time, and then there would have been a copy for you waiting at Midnight... Gamestop usually only sends enough copies to cover preorders... My local gamestop got 230 copies of the game, and they had 228 preorders...

I dont know why you are complaining... I mean thats like someone just walking up to a ticket booth at the start of the World Series and asking for a ticket right over the dugout and then getting all pissy when the ticket person says they have no tickets left...
 
Reilly said:
STOP SHOPPING AT GAMESTOP

WHAT IS WRONG WITH YOU PEOPLE???????
.

Gamestop manager threw me out once because a customer was talking to the manager about the DS Lite. The manager claimed how it can play the old school Gameboy games (B&W games) and it has complete Wii functionality (at the time none of the games that used the DS connectivity feature had not been released).

I corrected him and said that the customer should then get a GBA SP for his old GB games. He threatened to call security on me (basically asking me to leave). "Get out! Get out of my store!" Ok, whatever. Never shopping at any Gamestop again.
 
Uno Ill Nino said:
Really though, I totally agree. I was at one the other night and a guy came in hoping to get Army of Two for the 360. They said they only had enough to cover their pre-orders and sent him packing. How fucking lame is that? I mean I'd like to know how many pre-orders they actually had anyway. 15? 30? They're a fucking specialty store. They want to be the ONLY place you think of when you want to buy games, yet they frown so heavily on selling new stuff that its impossible to make them your one-stop shop.

This is it right here, my friends. I think it's crazy they turn away gamers. They should know gamers are sometimes irrational and end up wanting a game for the first time they see it on the shelves. They should know not everyone plans their game purchases in advance. They should also know that by turning those people away to get their games from Best Buy or Target, they are turning those people into Best Buy and Target customers, not GameStop customers. And even if you'd rather they just buy used games, you can't convince them if they stop going into your store!

My other gripe is that most of the stores are now just sticking that yellow used sticker directly onto the cover art slip, in effect ruining the spine. They should know that gamers don't like stuff like that!

Luckily there is a "mom and pop" game store about 5 minutes from my house which I started going to. In many ways they are the type of experience I think GameStop at least pretends to be. I don't shop at GS anymore.
 
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