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Forced to pay 25% tip at a restaurant

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Thanks for the warning, we'll never go to Just Greek. Next time, check out Astoria. Great food, warm service, modest prices, and 15% gratuity on a part of 15+.
 
That restaurant is in the white area above that map, you know, in Canada...

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What happens when the pro-tipping folk go overseas and try and implement their weird systems? They'd be paying extra, and then complain to everyone about how expensive their holiday is.

A lot of touristy places ask for tips even if tipping isn't expected in their country. Gotta get paid son!
 
Oh just as a side note, the minimum wage in Australia is $16.37 per hour.
Paying an employee $2.83 per hour is just plain robbery.

Yepp, and some places steal their tips too.. *cough*Amy's Baking Company*cough*

Seriously, that is just a silly wage.
 
Also, a lot of people who become regulars at a particular restaurant will request to sit in the same section every time they go, so as to have the same waiter. Servers generally get regulars, and in a lot of ways this generates a more stable income for the srever. This tends to be more prevalent at diners rather than fine dining restaurants.
 
No problemo
and so on.
Tips are optional, optional goes either way. $0 is a legitimate way and not only for waiters who of course work hardest and get least paid of all human beings.

And you have that option.

Just know you're being a dick and screwing your server.
 
Just replace all the waiters with robots. Order your food from a tablet. Robots don't care if they get tipped or not, and make fewer mistakes.
 
Oh, and how much do you think that "minimal level of human decency" should run you? If only the economy ran on your definition of minimal level of human decency. GTFO.

I don't cook the food but I make sure your food order gets put in. I make sure I have every item on our menu (plus the secret menu) memorized so that I can answer any question you could possibly throw at me.

I get your drinks.

I keep your glasses filled.

I make sure the kitchen doesn't accidentally put mushrooms in your date's dish after she asked to have them taken out. And, if the kitchen does it anyway, I make sure the plate gets fixed before enough time passes for you to notice something's wrong.

I clear your plates.

I fetch your deserts.

I dote on you and your date for however long you're sitting in my section, responsible for whatever crazy task you throw at me, regardless of what you actually end up ordering, and I do this with a smile and courteous attitude for you and my 10 other tables. Simultaneously.
Congratulations. You're doing the job you get paid for. Now why do I need to tip you when I'm already paying your boss for the restaurant visit. You need a better minimum wage, not a tip, because you're just doing what your boss wants you to do.
 
Jesus fuck. That should just be plain illegal.

How about we just do away with tipping all together and replace it with servers getting a proper minimum wage? I mean, for fucks sake, a part time employee at McDonalds has a steadier wage than that.

Because servers in general make much more than minimum wage.
 
Because servers in general make much more than minimum wage.

As it's been pointed out in this thread, it really depends on the day and the amount of customers. I'd rather do away with tipping all together and know that everybody at the establishment is getting paid at least somewhat equally.
 
i don't tip on a set %

If my bill in between 10-25 you get 2 to 4 bucks. if it's 40-70 you get 5-8 bucks.

Never have to worry about anything else as my bill is rarely over $80

if you suck, you get nothing
 
Congratulations. You're doing the job you get paid for. Now why do I need to tip you when I'm already paying your boss for the restaurant visit.

Hopefully someone will explain this better than I, but here goes:

As I see it there are two extremes when it comes to how waitstaff can earn their money in the restaurant business: (1) Servers get paid nothing by their employer and make all their money off of tips. (2) Servers get paid a decent wage by their employer and tipping is not expected, encouraged, or practiced in general, i.e., they make no money from tips.

The US (and Canada?) are closer to number 1, except that instead of having no salary they have a very small wage (~$2.85/hour). Europe and much of the rest of the world are closer to number 2, where servers are paid a decent wage, and still get tips, but it's sometimes not expected or it's a lot less than what's expected in the US.

What are the ramifications of these differences? First off, the price listed on the menu for entrees, appetizers, drinks, etc. will be less in the first scenario than that of the second scenario, because tipping is expected and on average the price of eating out should be the same between the two scenarios, once tipping is included. Secondly, the quality of service is highly correlated with how much money one earns in the first scenario, since if the server acts poorly to their customer, they may get little or no tip. Thus, the first scenario encourages servers to act better than in the second scenario.

Please correct me if I'm wrong in this assessment, or include what I am missing.
 
Congratulations. You're doing the job you get paid for. Now why do I need to tip you when I'm already paying your boss for the restaurant visit. You need a better minimum wage, not a tip, because you're just doing what your boss wants you to do.

Dude, you're so hasty to jump in with a smart-ass comment, you clearly didn't read the post all the way through. At no point did I dispute the work. That tip you leave is part of our pay.

If you have a problem with that, do something effective about it or don't go out to eat. But do NOT go out to eat, stiff your waiter, and think that you've done your part to challenge the system. Because you haven't. You just cheated the waiter out of that very pay you brought up.
 
You're not going to be invited back to a restaurant if you just refuse to tip, for no reason, and management finds out (which the server will tell them). This is not some like optional power vested in you.

When people tell you to not eat out, you need to understand that you aren't welcome. YOU. are not welcome.
 
I personally like the idea of a gratuity in general as it is a payment made by me directly to the person providing a service, irrespective of the product or the establishment. I view wait staff, delivery persons and installers as self-employed and they are paid for the services they render to me. The establishment should be responsible for reasonably compensating them for all services provided to the establishment that are not directly related to me (i.e. busing, cleaning, helping in the kitchen). If a lower minimum wage reflects that work load, then that seems reasonable. I assume that at some establishments this work load is not balanced and these people are paid too little or too much by their primary employer.

In the end, a percentage of the bill seems like a reasonable measure by which to gauge the value of services rendered, but ultimately the payment should reflect the actual quality of service relative to the cost of similar services. With that said, I believe that an employer should be confident in the quality of wait staff they are employing and impose a minimum "cost of service" on all customers. If the quality of service provided falls below this minimum then complaints directed to management should shed light on the conduct of the server, or the character of the customer. This may result in a lower overall average tip, but the minimum charge should be transparent and customers should be encouraged to tip in excess of that if the services rendered warrant it. A disclaimer on the menu or bill would be a good start.

Ultimately, North Americans are expected to tip, it is part of the income calculation in these service industries and a no-tipping system would be more likely to result in lower pay and higher prices (and a worse class of server). Not tipping in a system designed around tipping is similar to stealing. I appreciate that some may believe the employer is responsible for paying their servers for exchanges between the customer and the server, but in a service situation like this, the customer far more closely fits the roll of employer than the establishment as the customer is the one delivering orders and demanding certain levels of service quality. The restaurant just provides a venue and a product.
 
Bullshit? Pfft...point me to a legitimate argument against tipping made in this thread.

--Wahhh, but so-and-so country doesn't do tipping! Not a valid argument.

--Wahhh, but I shouldn't have to pay extra when I just ordered two beers!! Not a valid argument.

--Wahhh, but I work in fast food and I don't get tips, so why should you??? Not a valid argument.

The above is all whining that does nothing to address the facts and realities in working in the food service industry in the United States. Most people in this thread are forming arguments that aren't based on facts and are instead based on their poor wittle unsubstantiated feelings about what they think a server should should make, despite the fact that they clearly know jack-shit about the system and how it works.

Now this:

--We should change how tipping works in the food service industry because food service workers should be fairly represented in our country's laws regarding wage, and the current system as it exists allows shady establishments to cheat the system by underpaying their employees and not paying taxes on them. THAT'S a valid argument against the food industry in the US and how it relies on tipping, and so far I'm the only person to make it.

You are absolutely ignoring salient arguments and fighting straw men.

http://www.neogaf.com/forum/showpost.php?p=109047708&postcount=348

These aren't really my points though... they're cribbed from a restraunter that ran a tipping and non-tipping restaurant (i.e. gratuity compulsory and stated on bill - no option to tip more or less) and this is his experience after nearly a decade in the business. The tipping restaurant had to close down btw.
 
You are absolutely ignoring salient arguments and fighting straw men.

http://www.neogaf.com/forum/showpost.php?p=109047708&postcount=348

These aren't really my points though... they're cribbed from a restraunter that ran a tipping and non-tipping restaurant (i.e. gratuity compulsory and stated on bill - no option to tip more or less) and this is his experience after nearly a decade in the business. The tipping restaurant had to close down btw.


Honestly, I would only say your first point in that post approaches a salient point. I mean, you raise genuine concerns (certain types of servers being tipped more, ways the system can be cheated, etc), but very few of those points are unique to serving. Most of those points could apply to any sort of merit based job (stripping, sales, most commision-based jobs, etc.). So why is it servers that seem to draw the most ire?
 
Honestly, I would only say your first point in that post approaches a salient point. I mean, you raise genuine concerns (certain types of servers being tipped more, ways the system can be cheated, etc), but very few of those points are unique to serving. Most of those points could apply to any sort of merit based job (stripping, sales, most commision-based jobs, etc.). So why is it servers that seem to draw the most ire?

A much more ubiquitous job that far more people are going to encounter far more often than say, a stripper. And unlike commissioned sales the server expects extra pay from the customer, not from their boss.
 
I may tip for good service but it's not my job to subsidize your wage. Ask your manager to pay you a wage you can live on instead of trying to make the diner feel guilty about it.

There is only one party that wants the culture to change, the customer. The business owner wants it to stay the same because they are making out like bandits. They are able to have excess staff all the while paying them sub minimum wage. I would argue that the server doesn't want it to change either. They are making out far better than they would if they were paid a steady wage.

Side note, just went to Chili's for a quick dinner and a round of beers. Guess what, they have this 'new' system. All of our ordering was handled through the kiosk, when we wanted another round of drinks we just hit the re-order drinks button, when we were ready to go we simply hit the pay bill option, swiped our card, signed the on-screen display and a receipt printed. Not before asking us to include a tip which automatically started at 20% (we paid 15%).

The server did take our original drink order, drop off our food and drinks, asked if everything turned out as we ordered, and stopped by at the end of our visit to thank us for coming in. We were, everything was fine.

Did the server really deserve 15%, lol no. Apparently these kiosks have been rolled out to Chili's and Applebee's throughout the country. Seems it has been a thing for a while, guess our area wasn't in the original test run.

No, it’s not an effort to replace wait staff with machines and cut down on labor costs, insists Nicole Cochran, senior director of marketing at Chili’s. The table-top tablets give the dining experience a novel and modern flair, but that’s not why Chili’s is moving ahead with the effort. The real allure of the tablets, Chili’s has found, is that they reliably increase the size of the average check.

Leaving bigger tips by default. Despite being less reliant on waiters, diners end up tipping about 15 percent more on average, according to data from Ziosk. At Chili’s, for instance, the default suggestion on the tablet is set at 20 percent—a generosity-enhancing strategy that has also proven effective in New York City taxis, which are now equipped with back seat monitors. At the table, diners can go lower or higher than the suggested tip before paying—but unless the service was awful, who wants to be a Scrooge?

Source

Who wants to be a Scrooge? Again, the social stigma that you are an asshole, dick, cheap ass, Scrooge, etc. All because I do not go along with the notion that you should be getting an automatic X% simply because I came to the restaurant. Tips should be just that, tips. It should be based on the actual service received not some social standard.
 
Dude, you're so hasty to jump in with a smart-ass comment, you clearly didn't read the post all the way through. At no point did I dispute the work. That tip you leave is part of our pay.
The tip shouldn't be part of your pay. I'm already paying for the restaurant. If your salary is raised, the prices are raised; but everyone immediately knows what is expected.

You just cheated the waiter out of that very pay you brought up.
No, it means I'd have forced the owner to pay the difference as the law dictates. But the truth is neither waiters nor owners want to change the system because they're both making money on it while berating people that understand a deeply flawed system where waiters are expected to get paid twice for doing their job.

What are the ramifications of these differences? First off, the price listed on the menu for entrees, appetizers, drinks, etc. will be less in the first scenario than that of the second scenario, because tipping is expected and on average the price of eating out should be the same between the two scenarios, once tipping is included. Secondly, the quality of service is highly correlated with how much money one earns in the first scenario, since if the server acts poorly to their customer, they may get little or no tip. Thus, the first scenario encourages servers to act better than in the second scenario.
Bad servers will still get fired because the restaurant owner now has to take responsability. He can't claim you're just a bad tipper instead of him offering bad service. Otherwise some deadbeat waiter that doesn't care about tips could just keep up shitting his job up.
 
One time four of us went out to dinner at a steakhouse that was having a special $5 Prime Rib night. so we went, expecting dinner to be cheap. We all had Prime Rib, one drink each and ordered 2 SHARED sides. The fucking bill was $132!! They had the nerve to impose a gratuity of 18% for "Tables of 4 or more patrons" but the kicker was the "tip" was based on the original price of the Prime Ribs (approx $27 each) The tip was double the dollar amount of the 4 steaks we ate.

It came out to be a $10 tip per person....

We complained to the owner and haven't been there since.
 
Being coerced to be a decent person isn't quite the same thing. The restaurant did the OP a favor, imho, and they were lenient. A lot of places, 30 percent is considered average.

damn yo. where's that?

if 3 people eat out, that's like paying for a fourth person to eat.
 
Did the server really deserve 15%, lol no. Apparently these kiosks have been rolled out to Chili's and Applebee's throughout the country. Seems it has been a thing for a while, guess our area wasn't in the original test run.

Source

Ugh, I'm a fan of automation, but that's supposed to bring down the cost, not raise it.

4. Paying to keep the kids busy. Chili’s offers unlimited games on the tablets for $0.99, and the chain shares this revenue with Ziosk. The restaurant says about customers at one in 10 tables pay to play during the meal, providing an additional source of revenue and perhaps even a few minutes of distraction in which weary parents can finish their meal.

Whatever happened to playing the dot game with your kids :(


Being coerced to be a decent person isn't quite the same thing. The restaurant did the OP a favor, imho, and they were lenient. A lot of places, 30 percent is considered average.

I have never seen mandatory tipping going over 20%. And it's more commonly 18%.
 
Being coerced to be a decent person isn't quite the same thing. The restaurant did the OP a favor, imho, and they were lenient. A lot of places, 30 percent is considered average.
Unless it's noted upfront, no it's not the norm and 30% isnt considered "average" at a "lot of places".
 
One time four of us went out to dinner at a steakhouse that was having a special $5 Prime Rib night. so we went, expecting dinner to be cheap. We all had Prime Rib, one drink each and ordered 2 SHARED sides. The fucking bill was $132!! They had the nerve to impose a gratuity of 18% for "Tables of 4 or more patrons" but the kicker was the "tip" was based on the original price of the Prime Ribs (approx $27 each) The tip was double the dollar amount of the 4 steaks we ate.

It came out to be a $10 tip per person....

We complained to the owner and haven't been there since.

Did you pay it in the end?
 
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