PLASTICA-MAN
Member
Greetings. When I turn on the PS4 PRO while TV is turned on, it starts normally but when I put the PS4 PRO on rest/sleep mode and keep TV turned on, when I get ou of rest mode, nothing happens and the console screen doesn't show up.
The only way to get it is to turn off the TV and switch it on and that is when I get the sceen.
This never happened before on PS4.
I tried to identify the source of the problem. I disabled HDR on the console, nothing changed. Boost mode, same.
When I disabled UHD HDMI color on the TV, I didn't need to restart the TV after waking up from sleep mode, but this doesn't solve the problem since it does disable HDR.
One thing was left is to roll back to 4.07 firmware and to my big surprise, the problem didn't occur anymore. So I thought the 4.50 update was corrupt and redownloaded it and installed it. The problem seemed to be gone but after few tentatives, it came back.
I didn't find what to do, so I rolled back to 4.07 again but this deprives me from the 4.50 features like boost mode, external HDD and so on...
Did this problem happen to you too?
Do you know a solution for that?
Where can I report this to Sony to correct for the final release of the update?
Thanks.
Edit: Why Sony just WHY?
Why didn't you resolve this problem in the full 4.50 release ?
Now I can't roll back to 4.07 which didn't have that problem. I reported that bug to the official beta bug report but it seems they didn't listen. To whom should I report it now?
The only way to get it is to turn off the TV and switch it on and that is when I get the sceen.
This never happened before on PS4.
I tried to identify the source of the problem. I disabled HDR on the console, nothing changed. Boost mode, same.
When I disabled UHD HDMI color on the TV, I didn't need to restart the TV after waking up from sleep mode, but this doesn't solve the problem since it does disable HDR.
One thing was left is to roll back to 4.07 firmware and to my big surprise, the problem didn't occur anymore. So I thought the 4.50 update was corrupt and redownloaded it and installed it. The problem seemed to be gone but after few tentatives, it came back.
I didn't find what to do, so I rolled back to 4.07 again but this deprives me from the 4.50 features like boost mode, external HDD and so on...
Did this problem happen to you too?
Do you know a solution for that?
Where can I report this to Sony to correct for the final release of the update?
Thanks.
Edit: Why Sony just WHY?
Why didn't you resolve this problem in the full 4.50 release ?
Now I can't roll back to 4.07 which didn't have that problem. I reported that bug to the official beta bug report but it seems they didn't listen. To whom should I report it now?