Can you explain why people have to pay Microsoft an extra fee to use Netflix, Skype or Internet Explorer when they're free on every other platform?
Thoese "extra channels" are called youtube, netflix, Internet explorer, skype ect. and are free and available on a lot of other, cheaper devices for free. Yet on the "premium media machine" Xbox one you have to pay for them....
You don't need cloud computing/downloads for Youtube.
Gee, iunno, maybe the part where apps that are free on virtually every other device are behind an additional paywall only on Xbox devices would be a good start. It might just be undermining that whole media-centric device message a bit. Maybe.
1. I already said for 360 I half understand the sentiment.
2. I'll take a paid service over free services anyday. I like having phone support and warranty at any time.
3. In terms of X1/Azure it's the delivery of said services, again take a look at the Content Distribution Network (CDN) and Azure datacentres then you'll realise how much better movies or regional dedicated server are for your X1 games/apps/services. Being in Australia I can stream 1080p movies with no frame or quality loss via Xbox. When I do this via standard PC the results aren't so great. For a quality service across my games, movies and apps I am happy to pay $50-$100 per year for that quality and reliability.
4. Additional benefits we may not be aware of as yet e.g. Skype multi conferencing, which is a paid service on other devices/mediums.
5. Additional services like the NFL interactivity require development and staff.
6. Kinect navigation for such services and apps requires development and upgrades.
7. Just because a service is free on another platform doesn't make it apples and apples.
8. The cost is shared between games, movies, music, apps, browsing etc. Gold covers you for all services e.g. more than just YouTube.
9. Value added services e.g. Games with Gold. I have downloaded 2 full free games in the last 4 weeks alone.
I personally prefer a paid service for all of the above.