My biggest problem is that developers and publishers spend millions of dollars on extravagant cutscenes, amazing animation technology, voice acting and directors, soundtrack composers and all kinds of people working towards establishing a narrative, yet yet the script and the thematic premise of the game is severely disjointed and independent from the game production in itself. Writers are told to write various justifications of stabbing and shooting dudes or exploding buildings out of nowhere, and it's just an impossible task.
The audiovisual presentation in Rise of the Tomb Raider costs millions of dollars, yet the script is some of the worst trash I've ever come across in recent years.