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[Lichter]

Hi,

I'm a Switch day-oner and my experience with the console has been great so far. Except when it comes to the online area:

First the Wi-Fi chip is weak af but that's not causing the issue I am going to describe. Because I do have access to my friend list, the Nintendo e-shop and everything.

But when it comes to play online (I've already experienced that issue with the Splatoon 2 Global Testfire and now MK8 Deluxe), I can't connect to any online game basically.

The thing is that I have been able to access a few games in Splatoon 2 when I used my phone as a hotspot Wi-Fi, so it was a bit weird.

Yesterday I bought MK8 deluxe and I still have the same issue (error code: 2618-0201) + I can't access the online mode even with my phone's data (different error code this time: 2618-0502).

I've searched for solutions on Internet but the only solutions offered were that: rebooting should solve the problem (it doesn't), and I tried all the possible solutions offered there on this support page: http://en-americas-support.nintendo.com/app/answers/detail/a_id/25866/~/error-code:-2618-0201

I haven't had this issue on any online gaming platform before (I currently play on PC, PS4 and Xbox) and due to the recent release of the console, I can't find people who's on the same situation.


Help please?

 

[MatthewB92]

Random but what is your dns server set to? I would recommend the Google one. I think it's 8.8.8.8 and 8.8.4.4

 

[LambdaTeos]

Have you contacted support? Seems like you have done everything you could

 

[PwnCakes193]

Check your NAT type. IIRC type A is best for Nintendo systems, or Open should be fine as well. You can also set a DMZ on your Switch so that it should have direct connection to the open internet with no issues being blocked by local firewalls and whatnot.

 

[TheGamingBox]

whats the nat?

 

[Pan0u]

Même en éteignant complètement la console et en ne la rallumant que quelques longues secondes après, ça ne résout pas le problème ? Et en faisant, puis en redémarrant également ta box Internet ?

 

[shiyrley]

Même en éteignant complètement la console et en ne la rallumant que quelques longues secondes après, ça ne résout pas le problème ? Et en faisant, puis en redémarrant également ta box Internet ?

Sí

 

[Maintenance]

If you could never connect then I would ask if your region has the eShop, because unlike the Wii U the Switch blocks people from places without the eShop from playing online (I know some that couldn't play until they changed the store to some place like the US or Canada). However you said you could connect once using your phone, so that's unlikely.

 

[Immaculate]

Même en éteignant complètement la console et en ne la rallumant que quelques longues secondes après, ça ne résout pas le problème ? Et en faisant, puis en redémarrant également ta box Internet ?

oui oui

 

[Fat4all]

My launch-day Wii couldn't connect to the internet back in the day, I called Nintendo and they had to send me a new Wii altogether.

 

[Chessr]

It is ur NAT
Contact ur provider and ask for an open ip worked for me

 

[vulva]

Même en éteignant complètement la console et en ne la rallumant que quelques longues secondes après, ça ne résout pas le problème ? Et en faisant, puis en redémarrant également ta box Internet ?

BTW he's asking if power cycling works

 

[fernoca]

My case with Nintendo hardware (3DS, Wii U and now Switch), is that I need to use a static IP and put that IP on the router's DMZ. Is the only way I can play online.

Though with Switch I had to use the regular DND and not Google's. It gives DNS error if I put Google's.

 

[FearMyWrench]

Do a test connection and post your NAT type. It's probably D.

 

[bomblord1]

I had the same issue, a hard shutdown of the Switch console (hold power button for 12+ seconds until the screen goes black) and restart fixed it.

A normal restart (holding the power button and choosing restart) did not.

 

[OnPoint]

This will sound stupid so excuse me if you've already done this or it's obvious. Not a troll post.

When people say 'reboot' they sometimes mistake putting it to sleep and waking it up for that. There is a power button on top. Reboot it using that if you haven't.

 

[Outtrigger888]

I had the same issue a hard shutdown of the Switch console (hold power button for 12+ seconds) and restart fixed it.

A normal restart did not.

Yup a hard reset of my switch fixed my issues.

 

[Hanmik]

Do a test connection and post your NAT type. It's probably D.

Mine is freaking D.. How do I fix it..?

 

[El Sabroso]

BTW he's asking if power cycling works

the only issues with my switch have been solved doing that, also with my switch not connecting to a router in specific or just not launching a game or having a delay to launch it

 

[Maxrunner]

I had to mess around with the ISP horrible router for wiiu but that actually worked and also.for switch.

 

[11redder]

Même en éteignant complètement la console et en ne la rallumant que quelques longues secondes après, ça ne résout pas le problème ? Et en faisant, puis en redémarrant également ta box Internet ?

As Béarla más é do thoil é.

 

[lilojigsaw]

My launch-day Wii couldn't connect to the internet back in the day, I called Nintendo and they had to send me a new Wii altogether.

For op lets hope this ain't the case bc all his saves will be destroyed..

 

[Kudo]

I couldn't connect in Splatoon at all through mobile, NAT was D too I think.

 

[Sevenfold]

Yup a hard reset of my switch fixed my issues.

Same.

 

[Lichter]

Random but what is your dns server set to? I would recommend the Google one. I think it's 8.8.8.8 and 8.8.4.4

It was set as "automatic" but I did test Google's DNS, didn't change anything.

Have you contacted support? Seems like you have done everything you could

Not yet but I'll do it if I can't resolve it, + I haven't finished Zelda yet so I don't want to lose my 40+ hours save.

Check your NAT type. IIRC type A is best for Nintendo systems, or Open should be fine as well. You can also set a DMZ on your Switch so that it should have direct connection to the open internet with no issues being blocked by local firewalls and whatnot.

The switch says my NAT type is "F" right now. I set a DMZ on my Switch's IP, still the same error code.

Même en éteignant complètement la console et en ne la rallumant que quelques longues secondes après, ça ne résout pas le problème ? Et en faisant, puis en redémarrant également ta box Internet ?

C'est le premier réflexe que j'ai eu, sans succès. :/

If you could never connect then I would ask if your region has the eShop, because unlike the Wii U the Switch blocks people from places without the eShop from playing online (I know some that couldn't play until they changed the store to some place like the US or Canada). However you said you could connect once using your phone, so that's unlikely.

I could never connect to an online mode of a game (Splatoon 2 beta and now MK8), but I can perfectly access the e-Shop, I live in France.

It is ur NAT
Contact ur provider and ask for an open ip worked for me

An open IP huh? �� I'll contact my provider soon then, thanks.

Do a test connection and post your NAT type. It's probably D.

It's worse than that I think, it's 'F'.

This will sound stupid so excuse me if you've already done this or it's obvious. Not a troll post.

When people say 'reboot' they sometimes mistake putting it to sleep and waking it up for that. There is a power button on top. Reboot it using that if you haven't.

No problem, I did (truly) reboot it, it didn't work.

 

[ReyVGM]

No one is talking about the router's security? That's what fixed it for me.

I was getting a very low wifi signal on my switch and could barely connect to anything online. I entered my router's options and changed the security type to the other option available. I rebooted BOTH the ROUTER and the SWITCH. And now everything works perfectly.

 

[Lichter]

How can I improve my NAT? It seems like the problem is coming from there.

 

[Jaded Alyx]

I didn't even know you could get NAT type F. Damn.

 

[Lichter]

I'm "Type 2" on PS4 and I barely have any issue with my connection.

 

[M.D.L]

I had this problem too, whenever I join my friends or World Wide I get this error, and also my NAT Type is F.

However, when I enabled UPnP in my router settings the issue has been fixed, and now I can play online smoothly.