a Master Ninja
Member
DoctorWho said:My 360 crapped out last night. I got it at launch... this is good news!!
Aren't you a month too late?
DoctorWho said:My 360 crapped out last night. I got it at launch... this is good news!!
RumpledForeskin said:Damn what if you bought there two year warranty way back? Does this extend it it? Had to replace mine twice already.
Philthy said:It's pretty obvious they'll add the extra year to whatever warranty you already have. Otherwise they'd be stealing your money at this point, and I pretty much doubt they'd want to get in any trouble.
What I want to know is if this years warranty will cover shipping costs or not. The paid warranty covers shipping costs, but the original 90 day warranty did not. So does this mean we need to pay shipping costs for the first year, but when our extended warranty starts to be used 1+ years that we dont?
a Master Ninja said:Aren't you a month too late?
DenogginizerOS said:This is what I want to know.
But don't forget. The warranty may repair your unit, but you will lilkely get a crummy refurb.
arne said:This is why people shouldn't leak stuff, because they don't have the answers to these questions. I wonder how many people called up customer service yesterday asking this...
Your answer is:
The extended warranty will now be tacked onto the end of the new 1 year warranty time period. So if you bought a 1yr warranty, you are now covered for 2 years, if you bought a 2yr warranty, you're now covered for 3 years.
You'll get new documentation, but it won't be necessary to support your new extended warranty.
arne said:I wonder how many people called up customer service yesterday asking this...
arne said:This is why people shouldn't leak stuff, because they don't have the answers to these questions. I wonder how many people called up customer service yesterday asking this...
Your answer is:
The extended warranty will now be tacked onto the end of the new 1 year warranty time period. So if you bought a 1yr warranty, you are now covered for 2 years, if you bought a 2yr warranty, you're now covered for 3 years.
You'll get new documentation, but it won't be necessary to support your new extended warranty.
Crackerman16 said:The funniest part is, some 360 owners/fanboys are praising MS for doing what they should've done 1 year ago.
DJ Sl4m said:You must have missed out on the PS1 fiasco when the ratio was probably higher than the 360 defect rate quite honestly. Sony denied there was a problem and warranted NOTHING.
At least MSFT offered the cheesy $130 replacement, but even that is BS.
The praising that MSFT is getting right now is for finally getting it right, they could have chose to do what Sony did for the PS1 launch.
DJ Sl4m said:You must have missed out on the PS1 fiasco when the ratio was probably higher than the 360 defect rate quite honestly. Sony denied there was a problem and warranted NOTHING.
At least MSFT offered the cheesy $130 replacement, but even that is BS.
The praising that MSFT is getting right now is for finally getting it right, they could have chose to do what Sony did for the PS1 launch.
Crackerman16 said:I find it funny how MS comes out with faulty 360s, covering them for only the first 3 months, making gamers pay out the ass to repair their mistakes. Then, they get sued like crazy for their greedy business practices, while watching Nintendo and Sony give their customers the industry standard 1 year warranty. They finally change their greedy ways 1 month after their competitors' systems launch. The funniest part is, some 360 owners/fanboys are praising MS for doing what they should've done 1 year ago.
Crackerman16 said:I never bought a PS1 and quite honestly, I hated PlayStation back then. Plus, PS1 was like what? 10 years ago? And that was Sony's first system. We're talking about current gen. here and X360 is MS's second system. Completely different comparisons.
3rdman said:LOL, dude...grow up! You sound like you're crying onto your keyboard in frustration.
DreamMachine said:I am having a hard time wondering what exactly your bitching about?
ms is correcting it's mistakes and giving everyone who payed for there broken console refunds..
and they extended everyone's warranty a whole year.
I mean it sucks they didn't do this in the first place.. but they learned and now they giving the one year warranty..
what else do you want?
DreamMachine said:I am having a hard time wondering what exactly your bitching about?
ms is correcting it's mistakes and giving everyone who payed for there broken console refunds..
and they extended everyone's warranty a whole year.
I mean it sucks they didn't do this in the first place.. but they learned and now they giving the one year warranty..
what else do you want?
Crackerman16 said:WTF you talking about? Crying? About what?
That's not bitching. It's just pointing out facts. The fact that MS is finally doing the right thing after basically being forced into doing so. The fact that their greed caught up to them once again. And the fact that certain people are giving them props for something they should've done in the first place.
Reznor said:Too bad all they're going to give us is a refurbished Xbox 360 that has just as many problems as the broken ones that we send in. They don't actually fix your broken console, they just rely on the ones they think they've patched up enough. It's still a bullshit deal either way. Either fix the 360 we gave, or give us a NEW one back.
Emenis said:So instead of telling them GJ for doing it you want us to do what? Ignore it ? Get mad and tell them off? What?
They upgraded and are refunding everyone who sent theirs in, they may have done it because they are forced to but shit atleast they are trying to right there wrong. I see nothing wrong with that.
I really doubt it. When it comes to their refurbished 360's, all MS has ever done is preach about how tried and true the refurbs were, when the failure rate on them were widely known as being terrible. I'm not buying the whole "no really, this time we mean it!" demeanor MS has with their new and improved refurbs. It sounds like the same song and dance.DenogginizerOS said:Maybe or maybe not. According to MS, they have weeded out the problematic consoles from the refurb pile. When I get mine back, I will be sure to let everyone know what condition my refurb is in when i receive it.
Crackerman16 said:My point is that MS is an unethical, greedy company and we shouldn't support or even praise their business practices. They may put out a good gaming system, but it's quality is complete BS. No praise should be given to MS for giving consumers what they deserved in the first place and for them trying to cover their asses after a year of this crap.
arne said:sounds like you have a bias.
nobody I work with is unethical or greedy.
I dunno man, if you try and take one of my chicken nuggets - I flip out.nobody I work with is unethical or greedy
arne said:sounds like you have a bias.
nobody I work with is unethical or greedy.
Emenis said:I was about to say the exact same thing it sounds like he doesnt like MS either way.
Just ignore him keep the thread alive.
Crackerman16 said:Give me a break.
PepsimanVsJoe said:Believe me I wish I could. Do you mind chilling out for a bit? MS does a good thing so hey perfect time to be completely negative about them? Interesting
CPaladino said:I dunno man, if you try and take one of my chicken nuggets - I flip out.
Crackerman16 said:LMAO... like you don't have a bias yourself? You friggin' WORK for MS. You wouldn't say anything bad about them as long as they continue to give you a paycheck. Give me a break.
And I highly doubt you're an exec., making all these decisions...
I kinda like MS for Windows, since I use it everyday. But as a console maker, nope, not at all.
You can be ignorant all you want, but the facts will remain. People who aren't blinded by "fanboyism" and/or loyalty already know what kind of a company MS is.
DaddyZ said:Wait a second...When I bought the extended warranty, I swore it said controllers/acessories would be replaced if broken. Arne...tell me I'm not wrong on this.
why don't you just ban me, bish.bishoptl said:Smarten up.
GhaleonEB said:why don't you just ban me, bish.
one less mindless xbot defending the hive. obviously i'm so stupid to dislike direct leaks to neogaf. obviously working for Intel (where our roadmap is often leaked) has nothing to do with my opinion that leaks are bad. clearly I'm some corporate shill. i'm accused of being an xbot in every ****ing thread I post in, despite efforts (though tainted lately with post-surgery narcotics, which are hard to fight through) to be reasonable.
just ****ing get rid of me if I'm so bad.
Crackerman16 said:LMAO... like you don't have a bias yourself? You friggin' WORK for MS. You wouldn't say anything bad about them as long as they continue to give you a paycheck. Give me a break.
And I highly doubt you're an exec., making all these decisions...
I kinda like MS for Windows, since I use it everyday. But as a console maker, nope, not at all.
You can be ignorant all you want, but the facts will remain. People who aren't blinded by "fanboyism" and/or loyalty already know what kind of a company MS is.
arne said:This is why people shouldn't leak stuff, because they don't have the answers to these questions. I wonder how many people called up customer service yesterday asking this...
Your answer is:
The extended warranty will now be tacked onto the end of the new 1 year warranty time period. So if you bought a 1yr warranty, you are now covered for 2 years, if you bought a 2yr warranty, you're now covered for 3 years.
You'll get new documentation, but it won't be necessary to support your new extended warranty.
DaddyZ said:
3rdman said:Who the hell are you to give arne shit???? Did he piss in your cereal because I've only known him to be a considerate and honest poster here...Who the hell are you?
GhaleonEB said:why don't you just ban me, bish.
one less mindless xbot defending the hive. obviously i'm so stupid to dislike direct leaks to neogaf. obviously working for Intel (where our roadmap is often leaked) has nothing to do with my opinion that leaks are bad. clearly I'm some corporate shill. i'm accused of being an xbot in every ****ing thread I post in, despite efforts (though tainted lately with post-surgery narcotics, which are hard to fight through) to be reasonable.
just ****ing get rid of me if I'm so bad.
Who's that at the door? Oh, hi Bill. You have a present for me? It's in the box? Can I see... ohhhh... uhh, nice thought, but not really what I was after.DoctorWho said:Just called now, they are sending me a box.