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Microsoft believes Apple is playing catch up with iPad/iWork

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3N16MA

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The following post is from Frank Shaw, Corporate Vice President of Communications at Microsoft.

I’m still over in Abu Dhabi, where the only thing hotter than the weather are the new Windows devices unveiled by Nokia this week.

I have to say, I’m really excited for a 1080p Lumia with a third column on my start screen so I can keep a close eye on more people, more news, more stuff.

Of course, even with the 720p display I’m using right now, I could easily spot some coverage today that needs to be corrected.

Seems like the RDF (Reality Distortion Field) typically generated by an Apple event has extended beyond Cupertino.

So let me try to clear some things up.

Note: If you are the TL;DR type, let me cut to the chase. Surface and Surface 2 both include Office, the world’s most popular, most powerful productivity software for free and are priced below both the iPad 2 and iPad Air respectively. Making Apple’s decision to build the price of their less popular and less powerful iWork into their tablets not a very big (or very good) deal.

Since we launched the Surface line of tablets last year, one of the themes we’ve consistently used to talk about them is that they are a terrific blend of productivity and entertainment in one lightweight, affordable package. In fact, we’re confident that they offer the best combination of those capabilities available on the market today.

That’s not an accident, it’s exactly what we set out to design. We saw too many people carrying two devices around (one for work and one for play) and dealing with the excess cost, weight and complexity that “dual carrying” entails. We believed that there was another, better way: A tablet built to offer great touch-based entertainment activities combined with a productivity powerhouse that helps people crank through the stuff they have to get done before they watch zombies or flick birds.

That’s what Surface is. A single, simple, affordable device that helps you both lean in and kick back. Let’s be clear – helping folks kill time on a tablet is relatively easy. Give them books, music, videos and games, and they’ll figure out the rest. Pretty much all tablets do that.

But helping people be productive on a tablet is a little trickier. It takes an understanding of how people actually work, how they get things done, and how to best support the way they do things already.

The good news is that Microsoft understands how people work better than anyone else on the planet. We created the personal computing revolution by giving people around the world a low-cost, powerful, easy-to-use device that helped them accomplish an unbelievable array of tasks. And together, Windows and Office ended up reaching every corner of the globe and powering every academic institution, industry and profession. Of course both Windows and Office are evolving all the time – to reflect the way people work today – more social, more mobile and connected through the cloud.

We literally wrote the book on getting things done. And that’s how we knew that Surface needed to include three things to help people do their best work:

1. The gold standard in productivity software – Office.
2. Faster and more precise input methods like keyboard/trackpad.
3. The ability to use apps and documents side by side, allowing the comparisons, analysis and synthesis that happens frequently during content creation.

That’s what we delivered. And it’s why the Surface is the most productive tablet you can buy today. We also knew that it would make our competitors take notice. That as consumers got a taste of devices that could really help them get things done, they would see alternatives as being more limited.

And so it’s not surprising that we see other folks now talking about how much “work” you can get done on their devices. Adding watered down productivity apps. Bolting on aftermarket input devices. All in an effort to convince people that their entertainment devices are really work machines.

In that spirit, Apple announced yesterday that they were dropping their fees on their “iWork” suite of apps. Now, since iWork has never gotten much traction, and was already priced like an afterthought, it’s hardly that surprising or significant a move. And it doesn’t change the fact that it’s much harder to get work done on a device that lacks precision input and a desktop for true side-by-side multitasking.

But you wouldn’t know that from reading some of the coverage I’ve read today. Perhaps attendees at Apple’s event were required to work on iOS devices that don’t allow them to have two windows open for side-by-side comparisons, so let me help them out by highlighting the following facts:

• The Surface and Surface 2 are less expensive than the iPad 2 and iPad Air respectively, and yet offer more storage, both onboard and in the cloud.
• … come with full versions of Office 2013, including Outlook, not non-standard, non-cross-platform, imitation apps that can’t share docs with the rest of the world.
• … offer additional native productivity enhancing capabilities like kickstands, USB ports, SD card slots and multiple keyboard options.
• … include interfaces for opening multiple windows, either side by side or layered to fit the way most people actually work.

So, when I see Apple drop the price of their struggling, lightweight productivity apps, I don’t see a shot across our bow, I see an attempt to play catch up.

I think they, like others, are waking up to the fact that we’ve built a better solution for people everywhere, who are getting things done from anywhere, and who don’t have hard lines between their personal and professional lives. People who want a single, simple, affordable device with the power and flexibility to enhance and support their whole day. :)
http://blogs.technet.com/b/microsoft_blog/archive/2013/10/23/apples-and-oranges.aspx

Post from the official Microsoft blog.
 
We literally wrote the book on getting things done. And that’s how we knew that Surface needed to include three things to help people do their best work:

Reminds me of the Albert Penello quote of MS creating DirectX...
 
If Microsoft weren't scared, they wouldn't have said anything.

Apple and Google both having free, well-featured office suites is a direct stab at Microsoft's bottom line, and so is the fact that you don't have to pay for major OS updates on Android, iOS, or now OS X.

Microsoft is speaking because they're on the defensive here.
 
If only the Apple productivity suite was the only threat to Microsoft cash cow. The free Mac OSX update move from Apple could be far more threatening to MS in the short term. It reinforces the perception an OS should be free.
 
I will be the first to acknowledge MS has some issues with their tablet ecosystem. But they aren't wrong here.

MS Office is still the gold standard. The others are gaining tons of ground, but MS Office is still where its at for getting shit done. Also, its a little ridiculous to say they don't understand what people want from a tablet, when Apple and Google are both pushing their productivity based Office competitors to consumers as we speak.

Shipping their tablets with full Office is one of the CORRECT decisions MS has made IMO, which is why the others are copying.
 
I work for a small local government agency. Our department runs off of Google Apps: mail, scheduling, productivity, file storage, etc.


if I was MS I'd be more worried about Google than Apple.
 
If you're talking bad about the competition, you're losing.

There's a reason Apple guys don't put out statements after a new Windows Phone or Surface rolls out.
 
iWork, as an overall product, is obviously Apple's me-too attempt to catch Office business. Always has been, not really anything new there.

But the iPad playing catchup? I feel like the air is Apple loudly stating they're completely satisfied with the market they've found and aren't currently perusing the market the Surface Pro is aimed at.
 
If you're talking about the competition, you're losing.

There's a reason Apple guys don't put out statements after a new Windows Phone or Surface rolls out.

You realize that this post was in reply to Apple directly talking about Microsoft multiple times at their event yesterday, right?
 
Surface doesn't sell well. iWork and OSX don't sell well. Would rather have a high margin mobile devices than software. Apple is sitting pretty.
 
the iOS versions of iWork, designed for fingers, is a more interesting proposition than a free version of MS Office running in a crippled desktop Environment on the Surface RT/ RT 2. No one wants that.

The Surface Pro can be used like any regular laptop and can run not just Office but all Windows apps. But at the price it’s being offered at, it hardly makes sense to get one over a PC ultrabook or Macbook Air (which, hey, also includes free desktop versions of iWork).

MS felt they had to differentiate themselves from Apple by sticking Windows in their tablets. But this isn’t something people at large want - and MS isn’t satisfied targeting just a niche of a market. Maybe they should try another angle?
 
You realize that this post was in reply to Apple directly talking about Microsoft multiple times at their event yesterday, right?

I didn't see the event, I don't remember Apple usually being dismissive about Microsoft though, at least to this extent. Consider me chagrined then!
 
Cool, can I buy it?

ballmer-evil.gif


"One billion dollars"
 
Microsoft still has a fundamental misunderstanding of people want and expect from tablets.

No they don't - not for people like me. I got rid of my ipad for apple's refusal to even produce an option to be productive on their tablet. I don't want to bring my laptop and ipad everywhere I go - there is simply no reason with the amount of computing power available on tablets these days. Why can't I run apps in the background? Why can't I stream a youtube video and surf at the same time?
 
I didn't see the event, I don't remember Apple usually being dismissive about Microsoft though, at least to this extent. Consider me chagrined then!

It was a reference to competitors to the ipad being confused and selling tablets that can be laptops and laptops that can be tablets. So, yeah, Surface was the target there.

they also showed a retail Win 8 box with the 199 price next to it when they announced that 10.9 would be free.

But since MS sells software and Apple sells hardware, no one should look at that last bit and suddenly get upset at MS for charging for their work.
 
the iOS versions of iWork, designed for fingers, is a more interesting proposition than a free version of MS Office running in a crippled desktop Environment on the Surface RT/ RT 2. No one wants that.

The Surface Pro can be used like any regular laptop and can run not just Office but all Windows apps. But at the price it’s being offered at, it hardly makes sense to get one over a PC ultrabook or Macbook Air (which, hey, also includes free desktop versions of iWork).

MS felt they had to differentiate themselves from Apple by sticking Windows in their tablets. But this isn’t something people at large want - and MS isn’t satisfied targeting just a niche of a market. Maybe they should try another angle?

I pretty much disagree. What exactly is crippled about the office experience on the RT? iWork has been pretty much crap since I bought it in '09. Unless I'm doing super simple word documents, it does nothing for me. One thing I will say though is I love keynote a million times more than Powerpoint. The themes and just overall feel is so much better and pretty much makes me refuse to use powerpoint. Everything else though, office is vastly superior.
 
I work for a small local government agency. Our department runs off of Google Apps: mail, scheduling, productivity, file storage, etc.


if I was MS I'd be more worried about Google than Apple.

i work for a growing tech company and we are google apps users. The only thing I fall back to MS on is presentations
 
Microsoft still has a fundamental misunderstanding of people want and expect from tablets.
Eh not really. Tablets with optional keyboards are becoming the new laptop. The traditional laptop is a dying breed. My company is going to start deploying more windows tablets next year. Already a few tablets deployed like surface which has had a great response. X86/x64 mostly though.
 
This.

There is a reason Apple has been so successful - they didn't try to put the desktop on a tablet. Microsoft still does not understand this.

Microsoft didn't? Pro is but that's it's purpose, it didn't try to put a desktop on a tablet with RT and yet 99% of GAF whines that it sucks because it can't be used like a desktop. Seems customers don't know what they want either then.
 
Microsoft does actually "get it",but they are focused on the corporate side of things and trying to convince IT provisioning departments that Windows tablets are useful productivity tools for the mobile workforce. This was largely hampered by limited x86 compatibility, overall slow Windows 8 adoption (corporate IT standards and infrastructure need upgrading, etc.), and lack of real convincing that the tablet form factor was better for some workers than an ultrabook/desktop replacement or complementary enough to said ultrabook/desktop replacement.

As overall Windows 8 corporate adoption increases, so will Windows tablet adoption increase. Microsoft , as always ,is looking out for their major OEMs, and those OEMs will make their biggest business of corporate, not to-consumer, sales.

It's a slow burn that looks embarrassing more often than not, but the long term strategy is pretty sound.

The BYOD movement isn't really as much a factor here, unlike on phones. If someone wants to BYOD an iOS tablet device, you basically handle that much like you would a phone.
 
Microsoft still has a fundamental misunderstanding of people want and expect from tablets.

Why? The tablet they created, and the OS that runs on it and many others is perfectly suited to do whatever people want a tablet to do. There's nothing that an iPad can do that a Windows 8/RT tablet cannot do, whereas in many ways the same thing cannot be said of an iPad.

The only thing holding back Windows 8/RT tablets is lack of apps and games, which is what the average consumer wants. There's no misunderstanding on Microsoft's part, they know what they need to do, they're just still far away from doing it.
 
I pretty much disagree. What exactly is crippled about the office experience on the RT? iWork has been pretty much crap since I bought it in '09. Unless I'm doing super simple word documents, it does nothing for me. One thing I will say though is I love keynote a million times more than Powerpoint. The themes and just overall feel is so much better and pretty much makes me refuse to use powerpoint. Everything else though, office is vastly superior.

I said the desktop environment was crippled. Not that the office RT apps were crippled.

And, yeah, of course the Office juggernaut is going to be better than iWork at some things. But Shaw was arguing about the value of the Surface RT hardware more than Office itself. And most consumers looked at what the Surface had to offer and felt that real Office on a tablet wasn’t interesting when it couldn’t be easily used with fingers and came with a legacy desktop.

Why? The tablet they created, and the OS that runs on it and many others is perfectly suited to do whatever people want a tablet to do. There's nothing that an iPad can do that a Windows 8/RT tablet cannot do, whereas in many ways the same thing cannot be said of an iPad.

The only thing holding back Windows 8/RT tablets is lack of apps and games, which is what the average consumer wants. There's no misunderstanding on Microsoft's part, they know what they need to do, they're just still far away from doing it.

You seriously can’t see that a consumer tablet that runs a mostly useless desktop environment and Office apps designed for keyboard and mouse is a turnoff? That even having a desktop sitting there behind the Metro UI can be off-putting? That’s the key thing. MS thinks people might want the desktop there. People are saying, "nah, we’re good"
 
So, about that Microsoft Office for iOS...

Eh not really. Tablets with optional keyboards are becoming the new laptop. The traditional laptop is a dying breed. My company is going to start deploying more windows tablets next year. Already a few tablets deployed like surface which has had a great response. X86/x64 mostly though.

My issue with them is that the bottom is not solid, so I'm stuck typing on a screen, or having to do it on a nice, large flat surface.
 
I said the desktop environment was crippled. Not that the office RT apps were crippled.

And, yeah, of course the Office juggernaut is going to be better than iWork at some things. But Shaw was arguing about the value of the Surface RT hardware more than Office itself. And most consumers looked at what the Surface had to offer and felt that real Office on a tablet wasn’t interesting when it couldn’t be easily used with fingers and came with a legacy desktop.

I'm sorry but you said:
"the iOS versions of iWork, designed for fingers, is a more interesting proposition than a free version of MS Office running in a crippled desktop Environment on the Surface RT/ RT 2. No one wants that."

You said iWorks version is better than Office, that's what your post says. What is so crippled about the environment compared to another tablet? And why do people keep saying legacy desktop? The surface doesn't have a desktop or work like a normal windows computer and that's what 99% of you blasted microsoft for and called them stupid over. What are these fundamental differences that make one OS amazing but the other crippled?

Edit: Also, office is better at some things? What exactly is iWork better at? iWork is a joke for 99% of stuff. Pretty much everyone in the apple thread told me not to waste my money on it when buying my mac and even the diehard mac fans on GAF use office over iWork. Maybe some use it more now because they're forced to on their iPad but that's about it.
 
I pretty much disagree. What exactly is crippled about the office experience on the RT?

That it's not full Office. Excel lacks proper macro and VB script capability, and the OS as a whole lacks Active Directory support so it's hopeless at connecting to corporate networks.

Microsoft's point is entirely correct. It's just a shame they have hashed up the execution.
 
I'm sorry but you said:
"the iOS versions of iWork, designed for fingers, is a more interesting proposition than a free version of MS Office running in a crippled desktop Environment on the Surface RT/ RT 2. No one wants that."

You said iWorks version is better than Office, that's what your post says. What is so crippled about the environment compared to another tablet? And why do people keep saying legacy desktop? The surface doesn't have a desktop or work like a normal windows computer and that's what 99% of you blasted microsoft for and called them stupid over. What are these fundamental differences that make one OS amazing but the other crippled?

I said that the desktop is crippled because it can’t run all Windows apps. It’s useless on RT aside from having Office on there.

I said that iWork was more interesting than Office. not better. I chose that word for a reason. iWork on iOS allows a user to edit docs with an interface designed for the hardware. it has limitations but is still very capable. You can use it in pretty much any position you use an iPad. Keynote on the toilet? GO NUTS.

Office on RT is the real deal and if you got a company spreadsheet with 10000 rows, it’ll handle it but requires the user to sit down at a desk, break out a mouse and keyboard and use the Surface like a laptop to get the most out of it.

My comment is not new. It’s that consumers have pretty much rejected the RT because the need for full Office, implemented as MS has done so, doesn’t seem to be a device seller and MS’s idea of switching between touch and desktop modes on a tablet device is unappealing to most and introduces unneeded complexity.
 
MSFT PR machine said:
o get work done on a device that lacks precision input and

Jesus. I remember the management meetings when they pooh-poohed touch input on the iPhone 1 and said that everyone will uses styluses as their preferred input in the future. And then killed WP6.1's plan to catch up on touch input. This guy is probably from the same generation of management. They have no idea about tablets, just so poor at tech strategy. Oh well, it's their funeral now.
 
I work for a small local government agency. Our department runs off of Google Apps: mail, scheduling, productivity, file storage, etc.


if I was MS I'd be more worried about Google than Apple.

Absolutely agree.

Microsoft is banking too heavily on the allure of Office, when alternatives to Office are only going to improve in quality and quantity.
 
Used a surface pro the othe rday and it was great. Not a bit office user but it was nice to be able to run photoshop on a tablet.
 
Jesus. I remember the management meetings when they pooh-poohed touch input on the iPhone 1 and said that everyone will uses styluses as their preferred input in the future. And then killed WP6.1's plan to catch up on touch input. This guy is probably from the same generation of management. They have no idea about tablets, just so poor at tech strategy. Oh well, it's their funeral now.

Let's not get too crazy now.
 
For me the ipad is still a toy. It's a great passive device, but I can't sit down and be productive unless I want to write a blog post...

And it will be as long as keyboards are the fastest way to type. So you connect a bunch of junk to it and you have what's kinda a laptop but less neat. Different devices do different things well. The biggest misconception in technology is that devices are converging. Ask yourself do you own more or less devices now than 5 years ago?
 
Microsoft didn't? Pro is but that's it's purpose, it didn't try to put a desktop on a tablet with RT and yet 99% of GAF whines that it sucks because it can't be used like a desktop. Seems customers don't know what they want either then.

Nonononono let's be serious here... people says RT is bullshit because it's neither a tablet nor a desktop.
It has a desktop OS (with no apps) with all the gui designed to be used with a mouse but the hardware has the primary user interface of a tablet and more than other it has the power of a tablet...
It's essentially the worst of both world, neither fish nor meat, no one knows where Ms is heading with RT and maybe not even them knows.
The Surface Pro makes a lot more sense because it's Microsoft response to Ultrabooks and a very good one imho.
 
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