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Most of my library disappeared from Epic Games Store
- Thread starter Castef
- Start date
Castef
Banned
If I open the pages of the games I own I see the "Owned" tag. I click on it, the store opens the library page and the games are not there.
Bah.
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Castef
Banned
Tried twice, no luck.
FrozenFlame
Member
So, your account is haunted?
davepoobond
you can't put a price on sparks
did you agree to the clawback clause in their terms of service
Castef
Banned
Krisprolls
Banned
Do you have an iPhone?
Castef
Banned
Castef
Banned
OnThePathToWisdom
Member
Go all digital they said...
What can go wrong they asked...
What can go wrong they asked...
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Guilty_AI
Member
I'm all digital and never had these issues. This is just the EGS being LQ as usual, part of the reason why so many people refuse to use it.
Castef
Banned
I play digital on Xbox and PC (Steam) since a lot of time now.
Never had an issue.
OnThePathToWisdom
Member
GHG
Member
Fixed.
DynamiteCop!
Banned
I've been on Steam for 17 years, there's nothing intrinsically wrong with digital it all depends on who is at the helm.
OnThePathToWisdom
Member
17 years here too. But you can't deny that we're on a slippery slope if stuff like this can happen.
Revolutionary
Member
Works fine for me. Probably just a hiccup of some sort.
Magic Carpet
Member
I was unable to even start the Epic Game Store thursday. I read a few posts about how game updates were making the store crash on startup and the solution was to delete the most recent games that had updates. I did that and it worked. Had to redownload the games that I deleted.
Guilty_AI
Member
This is a server-side issue, not a client one."Works on my machine"
OnThePathToWisdom
Member
That's exactly the problem, the fact that a server side problem can delete/hide our games is very alarming.
LazyParrot
Member
I heard they're working on a fix. Should be out with the shopping cart update in early 2025.
DynamiteCop!
Banned
How are we on a slippery slope? Valve and Steam are not Epic and EGS...
What a dumb comment.
Guilty_AI
Member
There are receipts that prove your purchase, so if something like this should ever happen (its rare and even then they usually fix the issue in no time, assuming its someone competent) you can prove you do own the game.
And if you're really paranoid about this, you can always simply backup your games on a external HDD. You can easily do this with GOG, a lot of Steam and Epic games are DRM free (don't require the client to run) and the ones that do need it can be cracked most of the time.
SlimeGooGoo
Party Gooper
.
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michaelius
Banned
That's what happens when you buy your games on shitty store that makes university projects look like programming masterpieces.
Fart Knight
Al Pachinko, Konami President
What an epic loss.
Dr.Morris79
Member
Oh no, not trouble on the Epic store.
Jack Videogames
Gold Member
You know who took them
Skyfox
Member
There needs to be legal contracts protecting the customers UPFRONT on these stores.
Guarantees.
So we all know what we're getting into. It would serve the store, the publishers and the customers.
They need to explicitly declare which protections customers have so that music tracks can't be changed and that the store will uphold the customers right to access the content as it was when they purchased it. Censoring, editing, disabling etc. all need to be prevented in the open.
I'm already playing the game. You're swapping out primitive media that can get scratched or broken or the optical drive can fail so you can't immediately play that primitive media. You are primitive.
Castef
Banned
Have you said anything against CCPrecently?
Yep, and I've got some tea delivered.
MiguelItUp
Member
Good! Glad to know! I was about to say if anything I guess you'd have to contact their support team, and I was going to say godspeed, haha. Dealing with them multiple times myself, they really aren't the greatest. But at least they have something, I guess.
Soodanim
Member
Please edit the OP to reflect this
Revolutionary
Member
Did you really, honestly think they wouldn't come back? Like, I understand panicking in the heat of the moment... but as stated elsewhere in the thread, the store keeps receipts of everything (you also have email receipts). The only way all your digital games are getting thrown into the void is if Epic/Valve/etc. completely go out of business.
Castef
Banned
Castef
Banned
Yap, updated it.
Revolutionary
Member
My mistake, for some reason I thought you were one of the other posters that were being all "doom and gloom" about having a digital library. I need coffee.
Castef
Banned
Ehehe... no, no, I'm all for a digital future.
Just opened the thread to see if other were having the same issue (and somehow point it out).
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yet_another_alt
Member
I wish you didn't update it just so I can see how many pages of "fuck epic" you'd have gotten.