"The very last thing a kid wants to do is look for a phone to order a pizza," says John Engates, chief technology officer at Rackspace
This quote, if true, means I know nothing about young people. Fyi I am 33 and I have a sister who is 19.
People really have an issue to look at a phone to order a pizza? Aren't these the same kids that are addicted to their phones and are on them constantly?