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PSN account randomly banned/suspended, please help! :(

Wait, you can lose access to all of your online purchased games just because you sweared? Or you can still Play them in offline mode?

That doesn't seem right, even if you did swear.
 
This is why I NEVER reply to trolls on PSN. Here's how it can go:

Them: haha sux lus3r
You: fuck you asshole
Them: [report user]
You: [banned]
 
It couldnt have been a single persons report. Me and a buddy usually throw some profanities at each other (teasingly) when messaging, and at one point he submitted a grief report which ended up with Sony warning me for my conduct. The friend apologized, saying he did it in jest and didn't realize that'd happen.
But I still make sure that all my PSN messages are 100% profanity free nowadays, in case someone else decides to pull a similar stunt.
 
It mostly doesnt matter what you write through group messaging. Some people abuse this system to get you banned. Its Automatic...
Ive gone through this already too. Customer Support is horrible on this too.
 
Alright well you clearly said something you shouldn't have, and the ban is for a month. No mystery here.

If it was a group chat with friends, then clearly one of them doesn't like you lol.
 
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I wonder what the actual reason is. I'd call them and ask them to clarify even though I'd be waiting on the one month ban to end.

OP, were you actually in the group chat and saying stuff or is this a goof on their reporting?
 
i sent a love letter back to two brothers that got salty on bf4, though if they had reported me it would have been some self-destruction because the messages they both sent me were very "lovely" as well lol

good luck op
 
Well, at least its a temporary ban, OP. Be happy its not permanent cause that's much tougher to sort out. Sounds like someone reported you for something.

Like all these "I got banned for no reason threads", usually the OP leaves out something they did that is usually why they got banned.

Not mine. I originally got banned because of paypal shenanigans, but I resolved the issue with Sony and paid them back with a PS store card. Then I got re-banned for no reason at all a week later or so.

Anyway, Sony really needs to re-work their ban system. A ban shouldn't prevent you from logging into your account. It should just limit your account. Here are some examples:
1. User is reported for using inappropriate language toward another person through messages or chat. User gets temporarily banned from sending messages, joining chats, and mic is disabled in online games.
2. User used cheats/hacks in an online game. User gets temporarily banned from online access to said game. Multiple offenses could result in a permanent ban.
3. User has a chargeback on a PS Store purchase. User is banned from the PS Store, online access and license revoked for said games until sorted out with CS.
 
Reminds of the time I called that CS rep at my car dealership an asshole and got banned from my car for a month...
Or when my cable provider perma banned me for saying all those awful things about American Idol.

In all seriousness hope you can get this worked out, being banned from what is basically half the functionality of most games and consoles is ridiculous, except in the most extreme of cases.
 
Like all these "I got banned for no reason threads", usually the OP leaves out something they did that is usually why they got banned.

Did you start a group chat with everyone on your friend list?

Oh my god that is so annoying. Especially because I can never find out how to leave a group chat.
 
Oh my god that is so annoying. Especially because I can never find out how to leave a group chat.

press options button in your messages, click delete.

on app press down on group message for two seconds a delete prompt will appear.

Also, you're from the UK on a US account, I would just let the month ban go, you may run into bigger problems by calling them....

Maybe the offending message was a picture???
 
have u disputed any psn purchases with your cc or bank? if so theyll instantly ban the account until they get paid for the charge-backs. once paid they will re instate too.

edit - nevermind
 
Hi sorry folks, was getting picked up in the car to stay with my parents for the weekend.

I've since found out that my partner was online on TLOU last night after I went to bed, and apparently he kept getting harassed and added over and over again to a group chat which he kept leaving. Eventually he snapped and said "fuck off" which is the only thing he can think of as to why they would ban my account.
 
Hi sorry folks, was getting picked up in the car to stay with my parents for the weekend.

I've since found out that my partner was online on TLOU last night after I went to bed, and apparently he kept getting harassed and added over and over again to a group chat which he kept leaving. Eventually he snapped and said "fuck off" which is the only thing he can think of as to why they would ban my account.

tell him to turn off notifications next time
 
ah well that was bitterly disappointing, was hoping for some majestic message that wowed everyone and we all stood, applauded (some may salute) and remembered this day forever.

Alas it was a simple curse.
 
This is why I NEVER reply to trolls on PSN. Here's how it can go:

Them: haha sux lus3r
You: fuck you asshole
Them: [report user]
You: [banned]

Hi sorry folks, was getting picked up in the car to stay with my parents for the weekend.

I've since found out that my partner was online on TLOU last night after I went to bed, and apparently he kept getting harassed and added over and over again to a group chat which he kept leaving. Eventually he snapped and said "fuck off" which is the only thing he can think of as to why they would ban my account.

Wow, people actually do that?
 
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