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PSN account was hacked into. They spent around £200
- Thread starter Zomba13
- Start date
Mailenstein
Member
Here is why it's "dickish":Chiggs said:
Chiggs said:
Don't act like you were telling him to contact a lawyer just for the consulting part. You are seeing clearly an opportunity here and that's it.
MesserWolf
Member
if you use the same psw for something else .... change it there as well
test_account
XP-39C²
From what i would guess, this is more about someone who got a hold of his PSN login information somehow. I dont think that it has much to do with hacking on Sony's side.Chiggs said:
But yeah, contact Sony and hear what they have to say first. Contacting the bank could also be a a good idea. Many banks offers creditcard abuse protection.
Zomba13
Member
Yeah. I deleted my card info from there and got it cancelled. Was sure I told it not to save my details after I bought SF3 online.ciaossu said:
Thanks for the help GAF. Been a lot more helpful than Sony's site (at least GAF could find the contact numbers and such.) Just gotta wait until tomorrow morning then I an call Sony and complain. Stored the confirmation emails sent to me in a separate folder so I know what was bought and when etc. Sony should be able to trace the PS3s the stuff was boguth on right? My PSN ID has only ever logged onto my PS3 so they just need to find what PS3 the ID has logged in on right?
Also with that Quriocity thing I can't deactivate the PS3s I didn't link. I have to do it on the consoles (what idiot thought that was a good idea?)
And yeah, I'm not ruling out this was a fault on my side. Just don't know how they could get the password as it was only used on the PS3 (and to log in on the PSN site but that was like, ages ago). I mean, it might not have been the greatest pass but I didn't use it for anything else and definitely didn't share it or the account with anyone.
I've heard it happen quite a few times on other services like XBL etc, so I dunno if I would advice him to sue Sony and make a profit out of his situation... Accounts get hacked all the time and most of the time it is due to the user's own negligence, most people have very easy to decrypt passwords.Chiggs said:
Infinite Justice
Member
Zomba13 said:
Sometimes this is all that's needed for someone to get in.
Sorry to hear man.
powersurge
Member
I was foolish and did not close out our credit cards after the sony hack and last week some jackass started charging up prepay gas cards so I just went through similar "fun". Outside of the sony breach I can't think of any other way they might of gotten our info. Luckily the credit card company was helpful. Removed the fraudulent charges, reissued new cards (over night!), etc..
Zomba13
Member
Here is what the people bought:
inFamous 2 (Full Game) £49.99
Assassins Creed (Full Game) £8.00
Split/Second: Velocity (Full Game) £19.99
Killzone®3 Map Pack Bundle (Game Pack) £7.99
Mud and Guts Car Pack (Bundle) £4.39
X Games Asia Track Pack (Game Pack) £3.19
Audi Q7 V12 TDI Quattro - TDU2 Inuit Edition (Game Pack) £0.79
Aston Martin DBS Carbon Edition (Game Pack) £0.79
Pagani Zonda Tricolore (Game Pack) £0.79
Call of Duty®: Black Ops - Annihilation (Game Pack) £11.49
Call of Duty®: Black Ops Escalation (Game Pack) £10.99
Total: £118.40
The other £100 was a cheque that was paid in but hadn't cleared yet. Account showed me I had another £100 less while it showed the guy on the phone that I had £100 more available (the £100 birthday money from my Gran)
Also I sent an email to the support email. Turns out that while I couldn't find it anywhere on the support site it was included in the password change email.
inFamous 2 (Full Game) £49.99
Assassins Creed (Full Game) £8.00
Split/Second: Velocity (Full Game) £19.99
Killzone®3 Map Pack Bundle (Game Pack) £7.99
Mud and Guts Car Pack (Bundle) £4.39
X Games Asia Track Pack (Game Pack) £3.19
Audi Q7 V12 TDI Quattro - TDU2 Inuit Edition (Game Pack) £0.79
Aston Martin DBS Carbon Edition (Game Pack) £0.79
Pagani Zonda Tricolore (Game Pack) £0.79
Call of Duty®: Black Ops - Annihilation (Game Pack) £11.49
Call of Duty®: Black Ops Escalation (Game Pack) £10.99
Total: £118.40
The other £100 was a cheque that was paid in but hadn't cleared yet. Account showed me I had another £100 less while it showed the guy on the phone that I had £100 more available (the £100 birthday money from my Gran)
Nope but I do have a cat that likes to sleep on weird things...neobiz said:Sucks that it happened.
Do you have a dog and the controller laying around?
Also I sent an email to the support email. Turns out that while I couldn't find it anywhere on the support site it was included in the password change email.
neobiz
Member
Chiggs said:
The problem is A LOT of people feel the need to be compensated for bullshit. Guess what, shit happens in your life that is beyond your control. Should they be compensated for loss, yes, pain and suffering? hell no! that's life. Nobody lost anything but money here. If you can't sleep, eat, what have you than life is really going to do a number on you.
R_thanatos
Member
The thing about this is that i never knew that you could monitor your PSN account so well on qriocity since i don't use the service ..it seems you can even disactivate devices you don't want to.( and see the complete list of purchases .. )
QUITE HANDY
QUITE HANDY
Shao Kahn Brewing a Stew
Banned
R_thanatos said:
No, they disabled that recently. I don't know why but they did. You have to call it to deactivate, It'll take a minute to do so (I did it yesterday), but they say they deactivate only one time as a courtesy. The next deactivation will need a legit reason i.e. your console died, and you'll require to send it to Sony and they'll do it for you.
demigod said:
Well that depends. OP should go to his friend's places and see which games they have on their system. That said, if OP has these games on his system up and running then yea a family member did it.
GraveRobberX
Platinum Trophy: Learned to Shit While Upright Again.
R_thanatos said:
Wrong!
You can't deactivate from there, if that was possible, the LOLDRAMA that would ensue from game-sharing would be astronomical
You can only deactivate 2 ways
1. Go to your PS3, sign-in into account > deactivate account
2. Call Up Sony, ask them nicely, get luck with CS rep, get all your activated accounts deactivated ONLY ONCE (Lifetime)
You can get lucky if you reach the 5 max and maybe get lucky and they'll deactivate only 1 ps3, the recent one
The Qriocity website is a helper to tell you how many times your accounts is activated
It is only there for reference
I have 4 PS3's activated, 2 are my own in my house, 1 @ my summer home, 1 for a friend, I have labeled each PS3 and know which PS3 is activated with each name
Shao Kahn Brewing a Stew
Banned
kamspy said:
Yeah, I only shared with my close friends but even they I don't trust and I change my password regularly, until I got fed up when my brother couldn't use the account (damn Final Fight 24 hr lock DRM) so I deactivated it completely.
Feels Good Man.
CadetMahoney
Member
Let us know how this turns out TS.
I had this last year... my account was accessed, £100 loaded on from my stored debit card and then whoever it was went on a spending spree buying overpriced PSP games. As others have said contact Sony and they'll sort it out. After letting them know they suspended my account while they conducted an investigation, after a couple of days they re-activated and and the money was refunded. No problem.
You'll just have to be patient, after all they're also a victim here as someone will have gotten £200's worth of content for free which they'll be able to use as long as they don't connect the PS3 to the internet again. If you go down the route of getting the bank/credit card company to get back the money expect to have your PSN account closed.
But as others have said, there's no 'hacking' going on here... someone has guessed your password, or it's been inadvertently given away, and whoever it is has just taken advantage of the fact your card details were stored. I'd be changing all your important passwords if you haven't already... ie. e-mail account.
You'll just have to be patient, after all they're also a victim here as someone will have gotten £200's worth of content for free which they'll be able to use as long as they don't connect the PS3 to the internet again. If you go down the route of getting the bank/credit card company to get back the money expect to have your PSN account closed.
But as others have said, there's no 'hacking' going on here... someone has guessed your password, or it's been inadvertently given away, and whoever it is has just taken advantage of the fact your card details were stored. I'd be changing all your important passwords if you haven't already... ie. e-mail account.
PumpkinPie
Banned
Zomba13 said:
How the fuck do Sony get away with charging twice the price for a digital copy? I think we've found the fraudsters right here!
Metalmurphy
Member
"twice"?PumpkinPie said:
Mailenstein
Member
Classy. Rethink your life, pal.Chiggs said:
Pachterballs
Banned
Lol @ chiggs and his lame lawyer angle.
test_account
XP-39C²
I think that some shops sells InFamous 2 for around £25 - £30. However, the Recommended Retail Price is still around £50 i think.Metalmurphy said:
Zomba13
Member
Wow. I guess I really shouldn't have posted about this on Sony's FB page I got from the Sony site. This was before I found their support email. I posted about how the account was hacked and their number was closed and their site was useless for my problems.
Had 1 guy called Addicted To Playstation lol at me, one guy accuse me of lying and then of giving my details to the hacker and another claim I gave my account details to friends and they did it.
Sony fanboys are the worst. Actually fanboys of any company are the worse.
Had 1 guy called Addicted To Playstation lol at me, one guy accuse me of lying and then of giving my details to the hacker and another claim I gave my account details to friends and they did it.
Sony fanboys are the worst. Actually fanboys of any company are the worse.
Zomba13
Member
The email address did but not the password. If it matched another password I used then I could understand it as they might've got my details from that site or something. That's why this confuses me =/Truespeed said:
I changed the pass after the PSN hacking (as soon as we could) and I've not noticed anything strange about my PSN account until this, 2 days after I made a purchase.
Hopefully things will get sorted tomorrow on the phone. I can wait for the money to be put back, got no bills or rent to pay and still got a fair bit of money that they didn't spend. I think I changed my pass/blocked the card when they were in the middle of doing it all.
I had this happen to me a while ago (way before the PS3 hacking stuff). Someone bought a COD MW2 pack on my main account. I don't even own COD MW2, which Sony could have seen by checking trophy information, but when I rang them up they said it wasn't their problem and didn't refund anything. I'd never game shared etc so I struggle to see how it was my fault.
Also, there were 5 PS3's linked to my account when they're should have been two (my first had the YLOD), and they wouldn't deactivate all of those, they would only delete one 'out of courtesy'. Bullshit customer service imo, making it sound like they're doing you a favour.
Anyway, be warned, it may not be as easy as you think to get your money back.
Also, there were 5 PS3's linked to my account when they're should have been two (my first had the YLOD), and they wouldn't deactivate all of those, they would only delete one 'out of courtesy'. Bullshit customer service imo, making it sound like they're doing you a favour.
Anyway, be warned, it may not be as easy as you think to get your money back.
Zomba13
Member
Yeah. My password for PSN was a word + a few numbers. I've changed all my passwords now to be even more complex (they were words with capital letter and numbers).DonMigs85 said:
Changed My PSN one to be a vastly different one than my other ones. Random letters+numbers, written down but remembered on my PS3).
Trouble is remembering what sites/services I've got accounts for. Changed all that I can remember, the ones I use often. Even done a virus scan just to make sure there wasn't anything on here like a keylogger (all clean though).
I'm racking my brain trying to figure out if I used the PSN password for anything other than my PSN accounts.
Sounds just like my situation =/dose said:
Bunch of unauthorised PS3s linked with my account with no way of deactivating them unless I log in from those PS3s. I really want to know the logic that went into that. Utterly stupid way of doing things.
At the very least I've notified my bank and they said they'll reverse the charges or get my money back once the money has left my account.
PumpkinPie said:
The problem is that stores in the UK don't actually charge RRP, unlike in America were $59.99 is the MSRP and the actual standard price for a new PS360 game.
http://www.game.co.uk/Games/PlaySta...evolution-Limited-Edition/~r356400/?s=deus+ex
http://www.amazon.com/dp/B002I0JA7E/?tag=neogaf0e-20
But Sony feel compelled to sell the game at RRP in every region, even when they makes it so expensive only the crazy or the crazy rich would buy it from the PSN store. Microsoft do the same thing with games like Halo Reach.
http://www.qj.net/xbox-360/news/microsoft-justifies-halo-reach-games-on-demand-pricing.html
Infinite Justice
Member
Curufinwe said:
that's because they don't wanna fuck with Gamestop imo (at least where America is concerned).
Calavera520
Member
Paco said:
yeah this is the best thing to do, Amazon sends you the code via email too. Totally painless and no chance of fraud from sony's end.
reptilescorpio
Member
Yep, Ive got that option on too. Totally forgot the password when I tried to buy Costume Quest this week and had to get it reset. Really need to get a program runing for them.yencid said: