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R2 on my DS4 is broken for the 3rd time

I Play BF4/BF:H/GTAO/ these are the games I play religiously I only had one Faulty Controller (Launch Black) and since then have had no other problems with any of these controllers & I just picked up a 20th Anniversary controller as well, idk how hard you guys are pressing or if you rage a lot but i guess its different experiences overall for everyone
 
My brother has broken I believe 4 R2s now.

It's a poor design for people who don't bring the trigger straight down, and instead put slight pressure on the right hand corner.
 
I've gone through a few bags of replacements from eBay, with multiple controllers. I've replaced R2 at least 10 times but stopped counting. It's ridiculous.



I bet you don't play Destiny using scout rifles

Played a ton of destiny... Launch controller is fine and my 2nd blue one as well. Only the nubs have worn a lil bit
 
You can get replacement R2's on amazon for cheap. The little plastic dowel where the trigger pivots is what breaks. It's fairly easy to replace.

I understand your frustration, I've had to fix 3 of them already as well.

I'm in the "it shouldn't have broken in the first place" camp. I myself have had to replace them over 8 times. Each time you open the controller you risk damaging the R1 (2 times) or L1 button or the ribbon cable (3 times).
 
We've got 3 launch DS4s and haven't encountered any of the issues people report.

Good for you.

My launch DS4 came broken. It had a phantom left stick. Even when centered and untouched, it would ever so slightly move northwest, non-stop. I didn't notice until I started creating shoes in NBA 2K14, when the cursor on the color selecter kept moving. I then noticed it in Killzone. Not to mention the left stick rubber completely wore out. I got it from Target

Same shit happened with my day one Xbox One controller. I got it from Best Buy

Shit happens. You're lucky it didn't with all 3 of yours. None of my friends had issues with theirs either.
 
I had 3 ds4 and everyone showed some problem, the first one had the left stick stuck, even in the neutral position it gave a forward input, the second one same with the left stick and with r2 button broken, the 3rd is beginning with the left stick too.
Without mentioning the ruined rubber on all the sticks.

Going by my chat friends I'm not the only one, everyone of them had one or more issues.

As much as i love the ergonomics i never owned a shitty built pad like the ds4, is offensive and a shame for Sony, really hoping for a serious class action on this.
 
My DS4 didn't break yet (R2 is squeaking, though), but yeah, the build quality is nowhere near the 360 controller I've used before.

edit: forgot to mention I'm not playing button mashers, fighting games etc. only a lot of racing games and that's probably why R2 is acting up :)
 
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I understand your frustration OP, the build quality really isn't optimal. I've had the rubber on the left stick of a brand new controller starting to wear off after a couple of days of my nephew playing Towerfall Ascension. I promptly bought stick covers, which worked out great (i actually prefer them to the regular surface of the sticks), but then the R2 button bought it less than a year in. It wasn't exactly broken, but it wouldn't register the full range of button press anymore, which made racing games unplayable. I've been using Dual Shock controllers since the original Playstation and never had to replace a single one, so it's really disappointing to read how many people are having problems with theirs, as well as having it happen to mine.

With that said, you should really send it in for a warranty replacement, if it's less than a year old. I did so with mine and got a new one after a week.
 
I've had 4 controllers and one started sticking on the R2 trigger. I took it apart recently and fixed it, which took 5-10 minutes. But that was a day 1 controller.
 
Never had problems with the shoulder buttons on the two controllers I have. The launch DS4's left analogue stick teared last autumn, but the second one I bought is perfectly fine after about a year of use.
 
This is a known issue due to the fact that many people tug on the trigger (apply horizontal pressure) instead of merely pressing (squeezing) it. If you tug on it it will inevitably break. A friend of mine had the same issue. Once he changed his action the issue was resolved
 
This is a known issue due to the fact that many people tug on the trigger (apply horizontal pressure) instead of merely pressing (squeezing) it. If you tug on it it will inevitably break. A friend of mine had the same issue. Once he changed his action the issue was resolved

Unfortunately it's not especially practical for people to just change how they use a controller. The fact is that many controllers are either wearing down/tearing on the analogue sticks or having the triggers break from normal use.
 
Man it never ceases to amaze me how when one of these threads pop up, and it seems to be pretty regularly too, you get the same slew of people saying 'launch controller here and no issues it must be you'. At this stage surely people must concede that problems can arise for other users and that type of posting is achieving nothing other than showing us all how special you are and that you support 'x' brand so much you're willing to ignore a plea for help in your desperate attempt to show brand loyalty.

OT: That sucks OP. I would try hit up Sony even outside of warranty for help and if not there are plenty of real handy walkthroughs for DIY repair and the parts are real cheap too. Best of luck.
 
I'm going to be pretty pissed off if my 20th anniversary controller has any problems with the triggers or anything when i get it.
 
Unfortunately it's not especially practical for people to just change how they use a controller. The fact is that many controllers are either wearing down/tearing on the analogue sticks or having the triggers break from normal use.

Of course I'm not trying to brush it off. It's just that not much can be done besides either not using the controller, constantly replacing the triggers or changing the way one pulls/squeezes them
 
Man it never ceases to amaze me how when one of these threads pop up, and it seems to be pretty regularly too, you get the same slew of people saying 'launch controller here and no issues it must be you'. At this stage surely people must concede that problems can arise for other users and that type of posting is achieving nothing other than showing us all how special you are and that you support 'x' brand so much you're willing to ignore a plea for help in your desperate attempt to show brand loyalty.

You do realize, that there are people who don't have the same issues. While my launch controller lasted less than a year, a friend of mine went this far with his, until the analogue stick started to tear.
 
I have one in perfect working order that's been used the most, and yet the second pad, bought later and used less has a broken r2 and squeaky X button. Very poor
 
You do realize, that there are people who don't have the same issues. While my launch controller lasted less than a year, a friend of mine went this far with his, until the analogue stick started to tear.

I completely understand. Hell I have one perfectly fine and another with a nub for a left stick both purchased at the same time and I'm the only one using it. But posting in here 'hey I've not had any issues so it must be you or you're wrong' isn't helping anyone.
 
Had to replace the thumbsticks on mine a while back, my R2 button feels like it needs replaced now too, it's started to feel much looser like the spring inside has worn out. Bought some replacement ones from ebay for not much at all but it's still annoying.
 
I had both of my controllers L2's break. You can open the controller and simply remove the metallic pin and it will still work, though will be much more sensitive to the touch. Like literally slightly touching them will assume you're pushing the L2 trigger. It's pretty frustrating when you're watching a movie and putting the controller down and it decides to rewind it for you. lol Beats buying a freaking 70$ controller though.
 
I completely understand. Hell I have one perfectly fine and another with a nub for a left stick both purchased at the same time and I'm the only one using it. But posting in here 'hey I've not had any issues so it must be you or you're wrong' isn't helping anyone.

Before the analogue stick started to tear on my launch DS4 I thought somewhat along those lines. When you have no issues, you tend to think the cause of the problem lies elsewhere. I think Entwined was the game, where the tearing started in my case. At least there wasn't any sign of it before that.
 
My daughter drops my DS4 off the sofa on a daily basis. 3 times I've had to basically hammer the R2 button back into place because it's 'popped out' after being dropped on the floor, and it still works as good as it did the day I got it. Well over a year old now too. Am I just getting super luck or is there even the slightest chance some people in here are being too rough with their controllers?
 
My daughter drops my DS4 off the sofa on a daily basis. 3 times I've had to basically hammer the R2 button back into place because it's 'popped out' after being dropped on the floor, and it still works as good as it did the day I got it. Well over a year old now too. Am I just getting super luck or is there even the slightest chance some people in here are being too rough with their controllers?

A controller should be designed for a vice grip beyond the power of the human hand.

Like I said earlier, my brother encounters this R2 issue consistently, but he's never had this kind of issue prior to the dual shock 4.
 
My daughter drops my DS4 off the sofa on a daily basis. 3 times I've had to basically hammer the R2 button back into place because it's 'popped out' after being dropped on the floor, and it still works as good as it did the day I got it. Well over a year old now too. Am I just getting super luck or is there even the slightest chance some people in here are being too rough with their controllers?
Really? How can anyone be rougher with a trigger than POPPING it out of it due to dropping the controller daily?

Pushing the trigger tightly shouldn't break the trigger when it's precise goal is to be pushed down.
 
Really? How can anyone be rougher with a trigger than POPPING it out of it due to dropping the controller daily?

Pushing the trigger tightly shouldn't break the trigger when it's precise goal is to be pushed down.

That's my point, I'm able to put my controller through that and it still works fine. The build quality seems great to me.
 
The R2 on my DS4 broke after a year of normal use. The spring that causes the trigger to feather got bent.


I have never broken a controller before. No X360-controllers, no DS3 and no Wii-motes.

The DS4 died within one year.

It is quite possible that if you are very gentle with your controller it will not break.
The point of this thread is that it will break with normal use.

You don't have to throw it around the room, beat it, or step on it for it to break.
 
That's my point, I'm able to put my controller through that and it still works fine. The build quality seems great to me.
And my point is that you're lucky. How could anyone be rougher with a controller than dropping it other than throwing or hitting it? Triggers shouldn't break because you push them hard, which is exactly what happened to the people whose triggers are fucked like me. It's a problem with the cheap parts.

The R2 on my DS4 broke after a year of normal use. The spring that causes the trigger to feather got bent.


I have never broken a controller before. No X360-controllers, no DS3 and no Wii-motes.

The DS4 died within one year.

It is quite possible that if you are very gentle with your controller it will not break.
The point of this thread is that it will break with normal use.

You don't have to throw it around the room, beat it, or step on it for it to break.

"Yeah b-b-but my controller is prefectly fine, so isn't it just because of you?" DS4's are the first controllers I've had problems with too. This new generation's gadgets seems to just be poorly made overall with playstation, be it their controllers or their headsets.
 
Stuff like this always seems worse because of the internet. i expect the failure rate is in line with any other device.

Got a launch dual shock 4 use it everyday for a good few hours., its in perfect condition still. I've always used grip its though even before ps4 so sticks wont ever be an issue for me. Never no problems with the triggers evn after 200 hours of destiny and probably that again with driveclub plus 41 other games nearly all played to 100% completion and still perfect. Normal use.

Its general failure.
If there really was a big problem stuff would of been revised by now. A handful of vocal people on the net over 25 million consoles isn't a cause for concern.
 
I got a brand new DS4 last week and both joysticks feel weird when I use them. They work fine, but it feels like there is extra friction compared to my previous controller. If I move the sticks slightly up/down, it feels like they stick a bit. Like there is noticeable resistance.

Does anyone know what the hell I mean amd why it bothers me? :(
 
I'm a bit scared for mine. I've had my first DS4 (the one I use everyday, was using it on PC initially) since launch. When I bought my PS4 at Christmas this year, I have a second one. Neither has broken yet but I'm expecting the worst. Hopefully I have a decent pair that will hold up.
 
My launch controller is still doing mostly fine. The rubber on the left analog stick is starting to show the crumbling problem but other than that everything works perfectly.
Considering that it's my only controller, that the Ps4 is my main gaming machine and that I also use it on PC, I can't complain.

But looking at how many threads like this we get, Sony really should do something about the build quality. If at least they were cheap it would be easier to understand, but for $60 you should be getting something decent
 
And my point is that you're lucky. How could anyone be rougher with a controller than dropping it other than throwing or hitting it? Triggers shouldn't break because you push them hard, which is exactly what happened to the people whose triggers are fucked like me. It's a problem with the cheap parts.

Wouldn't that indicated that it's less a case of me being lucky and more one of you being unlucky? I know it's anecdotal but I don't know a single person in real life who has had their DS4 break, aside from 1 person who has had the rubber tearing issue on one stick on one of their 2 DS4s. It doesn't seem to be a wide spread issue, although GAF would lead you to believe otherwise. When you consider the massive install base of the PS4, the amount of people complaining about their controller breaking 'for no reason' seems well inline with general fault rates.

Also the whole 'B-b-but...' thing is pretty childish, come on.
 
My 20th Anniversary edition controller from last year had the R2 start creaking weirdly earlier this week. I can shift it to the left and right, it still works fine but it's disappointing.

I'm scared to send it to Sony for repair, in case they return me one that doesn't have the cool touchpad engravings.
 
Man it never ceases to amaze me how when one of these threads pop up, and it seems to be pretty regularly too, you get the same slew of people saying 'launch controller here and no issues it must be you'. At this stage surely people must concede that problems can arise for other users and that type of posting is achieving nothing other than showing us all how special you are and that you support 'x' brand so much you're willing to ignore a plea for help in your desperate attempt to show brand loyalty.

OT: That sucks OP. I would try hit up Sony even outside of warranty for help and if not there are plenty of real handy walkthroughs for DIY repair and the parts are real cheap too. Best of luck.

Yeah. Like we haven't had instances of companies being cheap that lead to problems with hardware. That would NEVER happen in this industry! •rolls eyes•
 
Wouldn't that indicated that it's less a case of me being lucky and more one of you being unlucky? I know it's anecdotal but I don't know a single person in real life who has had their DS4 break, aside from 1 person who has had the rubber tearing issue on one stick on one of their 2 DS4s. It doesn't seem to be a wide spread issue, although GAF would lead you to believe otherwise. When you consider the massive install base of the PS4, the amount of people complaining about their controller breaking 'for no reason' seems well inline with general fault rates.

Also the whole 'B-b-but...' thing is pretty childish, come on.
Dropping controllers (and daily at that?) tends to bust them up, so no, I would say you're definitely lucky unless your couch is 1 ft high..
 
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