ReturnOfTheRAT
Member
The guys and gals and Costco are fine. I've never had any problems with the way they do their job.
-
Hey Guest. Check out your NeoGAF Wrapped 2025 results here!
Receipt Checkers. Anyone else find them offensive?
- Thread starter entremet
- Start date
- Status
Costco, best buy, future shop, electronics stores usually. Lots of places in Canada.
jamesinclair
Banned
Protip: Receipt checkers at places like best buy are to stop employee theft, not customer theft.
Theyre not checking if you have a game in your pants, theyre making sure that if you bought a camera, the cashier didnt scan it as a snickers bar.
From what I understand, you are absolutely allowed to do this at general stores.
Places like Costco, where you have a membership, no, because thats one of the membership terms.
Theyre not checking if you have a game in your pants, theyre making sure that if you bought a camera, the cashier didnt scan it as a snickers bar.
From what I understand, you are absolutely allowed to do this at general stores.
Places like Costco, where you have a membership, no, because thats one of the membership terms.
Some places hole punch the reciept
ReBurn
Gold Member
I can see that from the title, now. Those people bother me, too. If I'm out with people and someone starts doing that I just take the check and pay it. What's funny is when I see people arguing over how much of the tip belongs to them.
foxdvd
Member
I think a little of both....employee theft has historically been one of if not the number one source of shrink in a store...
One group they caught locally had a little method that seemed to work...
One person would buy some stuff...the other steal some stuff...both would exit at the same time with the person who bought something closer to the person checking receipts. When the alarm went off, the person with the bag paid for would raise their arms and say loudly..."I told her she did not scan that tag" and quickly hand the bag and receipt to the person at the door...the other person with the stolen product would just keep walking...
They were taking TVS....dvds...games...everything...
They finally caught them, and now all big ticket items are taken out of the store by employees...you can not walk out with anything that cost over 200 bucks...they deliver it to you car...
As a receipt checker, fuck you guys who are offended by us. We're just doing our jobs, which is more inventory control than "you're a criminal!". I have yet to see someone try to just run out with something, but there have been numerous times where a person buys something but then either received too many or too few of that item. At that point I make sure they know this and will direct them back to a salesperson. Or, there are times when there are a lot of items on one person's sale and a salesperson just forgot to ring up one of the items. It happens. Also, we check serial numbers on everything that has one to make sure they're correct, in case the customer has to return it or there's some sort of customer service issue the manufacturer has to deal with.
wow, you could keep doing that and before you know it, you're a millionaire!
Fixed1979
Member
I think most people don't have a problem with receipt checkers but the process itself. No offence to you but if it's not a membership required store you're not checking my receipt.
that1dude24
Member
that's not exactly a fair comparison, non intrusive ways to deal with shrink usually aren't met with disdain by customers - the receipt checkers are far more of an annoyance. personally, I don't mind them, but I can certainly understand why someone else might
Brian Griffin
Member
AFAIK you only have to have it checked in places like Costco where you pay a membership fee to shop there. Agreeing to it is part of the membership. In places like Fry's or Best Buy where anyone can walk in and shop they have no right to search your bags unless they accuse you of shoplifting.
Hari Seldon
Member
When I used to shop at actual physical stores I would simply walk past them. Fuck em.
You say that, but nobody has ever told me no when asked to check their receipt.
You would guess wrong.
Mammoth Jones
Member
As someone that worked at a big box store doing LP and was called racist/spat on/yelled at/cursed at/complained on for checking a receipt for 3 seconds let me chime in here:
Get. The. Fuck. Over. It.
I don't know you. The store doesn't know you. If it were up to me, I wouldn't check shit. I personally don't care if you stole a 500in TV If you paid for it, great. I'm going to verify and then you can be on your merry way. But when you're dealing with a HUGE volume of customers being rung up from different places in the store and they're all heading out, it can be daunting to check everything fast enough so that no one gets irritated.
And yes, people DO try to take merchandise out the store pretending they purchased it. We're just doing our job. No harm is meant, but for stores that big with product everywhere it's just common sense to have a loss prevention crew.
Get. The. Fuck. Over. It.
I don't know you. The store doesn't know you. If it were up to me, I wouldn't check shit. I personally don't care if you stole a 500in TV If you paid for it, great. I'm going to verify and then you can be on your merry way. But when you're dealing with a HUGE volume of customers being rung up from different places in the store and they're all heading out, it can be daunting to check everything fast enough so that no one gets irritated.
And yes, people DO try to take merchandise out the store pretending they purchased it. We're just doing our job. No harm is meant, but for stores that big with product everywhere it's just common sense to have a loss prevention crew.
entremet
Member
Saw this interesting story from The Consumerist:
http://consumerist.com/2011/03/calm...s-tv-and-denies-walmart-receipt-checkers.html
http://consumerist.com/2011/03/calm...s-tv-and-denies-walmart-receipt-checkers.html
ReBurn
Gold Member
And even if they do accuse you, they have to be able to prove that you stole whatever they find.
Harry Dresden
Member
The fact that you are a criminal doesn't factor in on that. I mean, they don't know.
I'm sorry if I don't feel for you guys who don't understand why we do what we do, especially when I just explained it.
Mammoth Jones
Member
Cameras everywhere on the floor helps.
Mammoth Jones
Member
Pretty much.
I mean, I don't shop in big box stores often but I don't fucking cry when someone checks my receipt.
"Oh no, the corporate entity that purchased, shipped and stocked the 2000$ tv I'm about to buy wants to do a quick 5 second verification to ensure the right person is taking the right product out the store! How dare they!"
Barberetti
Member
I'm guessing so. Never heard of it here (UK).
It's usually an initial by the person checking it here.
entremet
Member
Unless it's a membership store as the poster above mentioned.
The thing I don't understand about them is that they can't legally detain anybody so nobody even has to stop but everyone does. Also, in illinois, you can't sign complaints for retail theft unless you physically see the person steal and keep eyes on them 100% of the time after you saw them steal. So even if i have something not on my receipt, good luck trying to arrest me for it. If only people knew their rights.
and people making fun of others who are clinging to/protecting their rights, disgusting.
I'm sorry if I don't feel for you when people "misunderstand you" when you act like a dick.
Never seen or heard about this in Europe, only time I've seen people asked for a reciept is when they buy a TV and the cashier forgets to put a sticker/tape on it (this is pretty rare), or if they set off the alarm.
What a douche.
I dunno how I feel about that. Or the post 82 above. Poor analogy but I see it similar to deciding not to tip someone (ie, not technically required). It's just courtesy to show the receipt. In my mind. It's not like it's terribly invasive or infringing.
I could be convinced otherwise I guess.
Fuck this guy.
StriKeVillain
Banned
I just stare them right in the eye as I walk up to them. They always let me walk by.
I used to do this a while back.
It wasn't my official position and my manager basically told me to just check people that didn't have items in bags, theirs (recyclables) or ours. I was really polite about it, so probably why people didn't mind. I would always explain the reason why I had to check and people seemed to understand. Did it so often, most people recognized me.
Did get one person that complained though and started on a rant. Luckily my manager was there and just opted to let them go.
It tended to be mostly stuff that didn't fit in plastic bags.
Walmart btw. Not sure if that's how it was suppose to be done but it's how I was told to do it.
It wasn't my official position and my manager basically told me to just check people that didn't have items in bags, theirs (recyclables) or ours. I was really polite about it, so probably why people didn't mind. I would always explain the reason why I had to check and people seemed to understand. Did it so often, most people recognized me.
Did get one person that complained though and started on a rant. Luckily my manager was there and just opted to let them go.
It tended to be mostly stuff that didn't fit in plastic bags.
Walmart btw. Not sure if that's how it was suppose to be done but it's how I was told to do it.
Ya that Tony guy was a douche
Harry Dresden
Member
I love reading first-hand experiences like the consumerist article. They always reek of so much bullshit.
I have no doubt that this event occurred. But they always write themselves so articulate that it irritates me.
"You cannot prevent me from leaving the store with my purchase. Please move out of the way."
No one talks that way in normal day-to-day conversation. Especially in Virginia.
I have no doubt that this event occurred. But they always write themselves so articulate that it irritates me.
"You cannot prevent me from leaving the store with my purchase. Please move out of the way."
No one talks that way in normal day-to-day conversation. Especially in Virginia.
a bit yeah, but he just wasn't trained properly, you have to blame Wal-Mart really for giving him a false sense of authority.
probably northern Virginia
Fixed1979
Member
I don't much give a shit about large items as my receipt is usually in my hand. Even single small items don't bother me, honestly I've gone to a store and purchased a DVD I don't bother bagging it and when I walk out I place the receipt over the DVD so they can at least see that I have one. I've never been checked when I do that.
The only time I ever consider it an annoyance is when I have a few bags of shit and they think they're going to look through it. I just don't have the patience for it.
No legal repercussions, but if you get the wrong guy it is possible to get a bit of hassle.
Nope, they just assume all their customers are criminals. That's why they want to see your receipt.
For shame. Security cameras are passive defense against criminal activity that does not directly involve me. Receipt checkers will actively try to stop you from leaving the store if you refuse to be treated like a criminal.
Big difference.
Yeah, explaining how my job works really made me look like a dick.
Some times you just ought to know when to quit. Sometimes doing things because of the principle of the matter is just stupid. You refusing to show your reciept isn't going to end this, it's just going to be a hassel for everyone involved and make you look like a dick.
TheContact
Member
The only receipt checkers I ran into are the ones that sit near the exits of BJ's. It doesn't really bother me unless it's taking them forever to get through the line. The last thing I want to deal with after going into a store and waiting in line is to have a line to LEAVE the place.
P.S. Regarding that Walmart story, I used to work at Target in Electronics, and whenever someone bought a TV, we'd put a long sticker on the seam of the TV and inform the security guys via walkie-talkie that someone bought a x'' TV and that they were leaving with it. Never had to ask for a receipt. That guy sounds like a dick for not just showing the receipt. Seriously, your hands are full so you're gonna waste 2 hours of your time being held for questioning? Some people are just douchebags, think they're king shit because they think they know the law.
P.S. Regarding that Walmart story, I used to work at Target in Electronics, and whenever someone bought a TV, we'd put a long sticker on the seam of the TV and inform the security guys via walkie-talkie that someone bought a x'' TV and that they were leaving with it. Never had to ask for a receipt. That guy sounds like a dick for not just showing the receipt. Seriously, your hands are full so you're gonna waste 2 hours of your time being held for questioning? Some people are just douchebags, think they're king shit because they think they know the law.
He could've saved himself SO much time by simply putting the TV down and showing the receipts.
I get the part about the employees preventing him to leave, though, but again, he's wasted more of his time.
Sometimes, it's really not worth it starting a fuss.
Also, I'm calling bullshit on being THAT polite about the matter.
... did you not even read your own post? You swooped in with a "fuck you all!"
An explanation without the vitriol would've been perfectly welcome.
- Status