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[NomarTyme]

Slaughter as a name? wtf

Last name.

 

[dojokun]

That's true, nevertheless, I think they should address the customers' complaints, as they'd be reasonably resolved with decent IT infrastructure. The customer shouldn't need to compensate for the restaurant's shortcomings.

Though, obviously these particular customers have acted in a seriously inappropriate manner and should face jail time for assault.

Honestly, saying "Separate checks, please" at the beginning is way more logical than an IT infrastructure. And that would resolve the problem.

 

[way more]

That's true, nevertheless, I think they should address the customers' complaints, as they'd be reasonably resolved with decent IT infrastructure. The customer shouldn't need to compensate for the restaurant's shortcomings.

Though, obviously these particular customers have acted in a seriously inappropriate manner and should face jail time for assault.

I still feel that if you are going to a restaurant you have to play your part as the customer. A 12 dollar order of Orange Chicken doesn't give you the right to bypass standards of politeness.

People would never ask their plumber to clean the windows or a gardener to paint the patio as part of their jobs. But in a restaurant people become entitled brats. When some people are given the tiniest bit of authority and shown deference they suddenly think they are royalty.

Does alerting the server you want to split checks save time and is it helpful to the server? Well then, do them a favor. Behave as a guest.

 

[Korey]

Unprofessional for the waitress to school the customers on etiquette, but also unprofessional for the customers to beat her up for it

 

[Aselith]

Telling the waitress to split checks ahead of time means:

Items get added to cards individually. Checks come quickly and the waitress does not need to spend time figuring out who got what.

Waiting until afterwards to tell the waitress to split the check means:

Waitress has to spend time going back to see who had what items. Other orders are not given to cooks right away. Food that has been cooked is sitting there not getting delivered as soon as it could. For some dishes such as rare steaks, this could mean an extra few minutes on the warmer, which could mean the customer gets a medium-rare steak instead of rare, which means having to put in another order for a rare steak. Other tables will be waiting for checks longer as well.

The waitress should box off the orders by person and worry about the total when she knows how the payment will be made. As long as she keeps the orders seperate she'll only have to add the orders once whether it's together or seperate. That's what her fucking notepad is for. Notes.

I've never asked for an individual check because waitresses in my area always ask whether it's together or seperate at the end of the meal and the check always come quickly. I'm assuming that's because eateries in my area aren't staffed by retarded people.

 

[dojokun]

The waitress should box off the orders by person and worry about the total when she knows how the payment will be made. As long as she keeps the orders seperate she'll only have to add the orders once whether it's together or seperate. That's what her fucking notepad is for. Notes.

I've never asked for an individual check because waitresses in my area always ask whether it's together or seperate at the end of the meal and the check always come quickly. I'm assuming that's because eateries in my area aren't staffed by retarded people.

Since not every restaurant has the same software and isn't running their staff the same ay, it's much more simple and logical, the customers can specify they want separate checks at the beginning.

 

[Slavik81]

I still feel that if you are going to a restaurant you have to play your part as the customer. A 12 dollar order of Orange Chicken doesn't give you the right to bypass standards of politeness.

People would never ask their plumber to clean the windows or a gardener to paint the patio as part of their jobs. But in a restaurant people become entitled brats. When some people are given the tiniest bit of authority and shown deference they suddenly think they are royalty.

Does alerting the server you want to split checks save time and is it helpful to the server? Well then, do them a favor. Behave as a guest.

Then just make them pay for the meal when they order it.
Or ask them if they want it split.

It's not that hard.

 

[dojokun]

Then just make them pay for the meal when they order it.
Or ask them if they want it split.

It's not that hard.

Specify at the beginning you want separate checks. It's not hard.

 

[way more]

The waitress should box off the orders by person and worry about the total when she knows how the payment will be made. As long as she keeps the orders seperate she'll only have to add the orders once whether it's together or seperate. That's what her fucking notepad is for. Notes.

What you don't understand is they have more than one order a day. A server is juggling several orders, several tables, and usually dealing with assholes. Any addition, like asking for lemon after getting tea is just one request from you, but it creates a cascade scenario for everything else the server must do. It's like showing up 10 minutes late for a doctors appointment and being turned away. The doctor certainly could see you but that 10 minutes eats into the next person and throughout the day until someone who showed up on time can not be seen.

Then just make them pay for the meal when they order it.
Or ask them if they want it split.

It's not that hard.

It is considered rude on the part of the server to address the subject of payment before the customer is finished and ready to pay. It makes it look like they are trying to get you to leave. Etiquette, manners, politeness, lets all use these a little more in restaurants.

 

[Slavik81]

Specify at the beginning you want separate checks. It's not hard.

Ok. Well, I don't need to debate this with you.

The free market exists for this precise reason. Restaurants that best serve their customers will prosper.

 

[Korey]

Specify at the beginning you want separate checks. It's not hard.

How you want your check split is often not on the mind of customers at the beginning of the restaurant experience and interaction flow.

My friends and I sometimes forget to mention it and feel bad when we ask after the check has already been delivered.

 

[Aselith]

Since not every restaurant has the same software and isn't running their staff the same ay, it's much more simple and logical, the customers can specify they want separate checks at the beginning.

Why is that more logical? You have to divide it up at some point anyways so why not keep it all separate through the use of a simple line between, that way you save yourself a hassle if they change their mind during the meal? If you calculate it during the meal, you'd have to calculate again every time someone orders something else. It should be calculated after the meal so knowing separate or together doesn't do shit for you at the beginning. Just keep it all divided and save yourself the headache (and the ass whooping.)

What you don't understand is they have more than one order a day. A server is juggling several orders, several tables, and usually dealing with assholes. Any addition, like asking for lemon after getting tea is just one request from you, but it creates a cascade scenario for everything else the server must do. It's like showing up 10 minutes late for a doctors appointment and being turned away. The doctor certainly could see you but that 10 minutes eats into the next person and throughout the day until someone who showed up on time can not be seen.

What are you talking about? That isn't even responding to anything I said.

 

[Korey]

It is considered rude on the part of the server to address the subject of payment before the customer is finished and ready to pay. It makes it look like they are trying to get you to leave. Etiquette, manners, politeness, lets all use these a little more in restaurants.

Right. This is a very human problem that can't be solved easily. So the best way to approach it would be for restaurants to figure out a way to easily separate checks at the end.

 

[dojokun]

Why is that more logical? You have to divide it up at some point anyways so why not keep it all separate through the use of a simple line between, that way you save yourself a hassle if they change their mind during the meal? If you calculate it during the meal, you'd have to calculate again every time someone orders something else. It should be calculated after the meal so knowing separate or together doesn't do shit for you at the beginning. Just keep it all divided and save yourself the headache (and the ass whooping.)



What are you talking about?

Everythin you typed could be repaced with "Separate chcks pleas" before the meal.

 

[Srsly]

BTW, I would leave a big fat zero as a tip if a server told me they couldn't split an order and I was the one who ended up paying.

 

[way more]

Ok. Well, I don't need to debate this with you.

The free market exists for this precise reason. Restaurants that best serve their customers will proper.

A Randroid in a discussion of manners and etiquette. We might as well talk to a fish about stock markets.

 

[Juanadams]

I use to work at Olive Garden and our computer system made it really easy to keep every person at a table separated and then at the end will let you either print them all separate, all together, or any combination that is needed.

I assume most modern restaurants have systems like this, but I'm sure there are plenty without it.

 

[Aselith]

Everythin you typed could be repaced with "Separate chcks pleas" before the meal.

Except the part where people will change their mind and where people will order extra stuff later in the meal but you already added up the meal so you have a hissy fit everytime someone orders a new item because you already figured it up like a chump to "save time."

I use to work at Olive Garden and our computer system made it really easy to keep every person at a table separated and then at the end will let you either print them all separate, all together, or any combination that is needed.

I assume most modern restaurants have systems like this, but I'm sure there are plenty without it.

This is where good old American innovation will save your ass every time. We've invented a so-called line that seperates things and boxes that can contain them.

 

[Korey]

I use to work at Olive Garden and our computer system made it really easy to keep every person at a table separated and then at the end will let you either print them all separate, all together, or any combination that is needed.

I assume most modern restaurants have systems like this, but I'm sure there are plenty without it.

Wow, problem solved much? So much arguing over nothing.

 

[Srsly]

I use to work at Olive Garden and our computer system made it really easy to keep every person at a table separated and then at the end will let you either print them all separate, all together, or any combination that is needed.

I assume most modern restaurants have systems like this, but I'm sure there are plenty without it.

It's pathetic if a restaurant can't do this in 2011

 

[dojokun]

Ok. Well, I don't need to debate this with you.

The free market exists for this precise reason. Restaurants that best serve their customers will proper.

Treating you customers right doesn't man they have to act so spoiled that they think saying "Separate checks please" beforehand is more trouble than trying to predict who will want separate chcks and who won't.

 

[dojokun]

Except the part where people will change their mind and where people will order extra stuff later in the meal but you already added up the meal so you have a hissy fit everytime someone orders a new item because you already figured it up like a chump to "save time."

Separate chcks from the start dosn't mean you've already added it up. It means separate lists of orders as they go, which not every customer wants.

 

[Korey]

Treating you customers right doesn't man they have to act so spoiled that they think saying "Separate checks please" beforehand is more trouble than trying to predict who will want separate chcks and who won't.

You don't have to predict. It's 2011, we have the technology to handle it.

 

[Srsly]

Separate chcks from the start dosn't mean you've already added it up. It means separate lists of orders as they go, which not every customer wants.

As said, it's easy to put a mark or draw a line for separate people, then you can link the orders that are paying together at the end.

 

[dojokun]

As said, it's easy to put a mark or draw a line for separate people, then you can link the orders that are paying together at the end.

Even easier to say this at the beginning, "Separate checks, please."

 

[Srsly]

Even easier to say this at the beginning, "Separate checks, please."

Nah, I've been with many parties where it wasn't decided until the end of the meal who is paying for what.

 

[Aselith]

Separate chcks from the start dosn't mean you've already added it up. It means separate lists of orders as they go, which not every customer wants.

So, the exact same shit I was talking about except you don't need to ask because it's easy to put them together when they're already seperated? Ok then thanks for agreeing with me.

 

[dojokun]

You don't have to predict. It's 2011, we have the technology to handle it.

Not every restaurant as the same tech, nor can every restaurant owner afford it. If restauant profit margins were like Wall Street executive pay, we wouldn't see so many restaurants go under.

 

[dojokun]

So, the exact same shit I was talking about except you don't need to ask because it's easy to put them together when they're already seperated? Ok then thanks for agreeing with me.

Nope. I never agreed that it's easy to put them together. Like I said, not every restaurant has the same tech.

So no, I didn't agree with you.

 

[Srsly]

Nope. I never agreed that it's easy to put them together. Like I said, not every restaurant has the same tech.

So no, I didn't agree with you.

Except it is easy to put them together if the server isn't a complete moron

 

[Slavik81]

Treating you customers right doesn't man they have to act so spoiled that they think saying "Separate checks please" beforehand is more trouble than trying to predict who will want separate chcks and who won't.

I expect that many restaurants can already handle this effortlessly. The customer expecting that you are competent is not being 'spoiled'.

 

[way more]

Not every restaurant as the same tech, nor can every restaurant owner afford it. If restauant profit margins were like Wall Street executive pay, we wouldn't see so many restaurants go under.

But my orange chicken cost 12 dollars! Since I paid so much I should be able to demand anything I want. And a beer cost 4 dollars! Obviously the cooks and servers make more than I do while doing less work.

 

[Aselith]

Nope. I never agreed that it's easy to put them together. Like I said, not every restaurant has the same tech.

So no, I didn't agree with you.

You have to put them together regardless. Do you think you don't have to add the order up if the person says "together please!"

Treating you customers right doesn't man they have to act so spoiled that they think saying "Separate checks please" beforehand is more trouble than trying to predict who will want separate chcks and who won't.

How about the waitress asks since it's her job to figure the bill? That way she doesn't have to predict.

 

[dojokun]

Except it is easy to put them together if the server isn't a complete moron

1) It's easy to say "Separate checks plase" at the beginning if the customers aren't complete morons.

2) Not every restaurant has the same tech, so any time spent on something that could have been avoided means food waiting to be delivered, cooks waiting to receive orders, and other tables waiting to get checks.

 

[DR2K]

While the waitress didn't deserve to get her ass kicked, she should have just done her job and split the checks. Would have taken less than a minute and made the people tipping you happy.

 

[dojokun]

You have to put them together regardless. Do you think you don't have to add the order up if the person says "together please!"

If they wanted the checks together, there is no additional work as that is how it is by default.

 

[Srsly]

1) It's easy to say "Separate checks plase" at the beginning if the customers aren't complete morons.

2) Not every restaurant has the same tech, so any time spent on something that could have been avoided means food waiting to be delivered, cooks waiting to receive orders, and other tables waiting to get checks.

Many parties don't decide who is going to pay for what until towards the end of the meal, for good reason. People don't know what they're going to order until they look at the menu, so cost per person may be variable. Someone might have a price range in mind they want to cover, but not know who to cover until after everyone's ordered, then they have to let the other party members know. Often times, someone in a party will suddenly feel generous and decide to pay for another person's meal. There are lots of variables involved and they easiest way to account for them is to have the capacity to easily split an order at the end, once everyone has decided what and who they're willing to pay for.

 

[dojokun]

While the waitress didn't deserve to get her ass kicked, she should have just done her job and split the checks. Would have taken less than a minute and made the people tipping you happy.

That would mean other things get delayed by one minute. One more minute of a rare steak sitting on the warmer means the customer might not be satisfied with his steak and could send it back.

 

[GoldenEye 007]

BTW, I would leave a big fat zero as a tip if a server told me they couldn't split an order and I was the one who ended up paying.

Why would you take that out on the server? What control would they have over the POS software the establishment uses?

 

[Aselith]

If they wanted the checks together, there is no additional work as that is how it is by default.

Well, she's still got to do the extra work if she finds out before OR after the meal unless your system is so ass backwards that it can't see the front in which case she should realize it's totally FUBAR and ASK before she takes the order. Either it lets you seperate checks or it doesn't, either way she'll still have to do the work.

 

[Srsly]

Why would you take that out on the server? What control would they have over the POS software the establishment uses?

They should be able to quickly note who ordered what. This stuff isn't complicated

 

[Vilam]

I'm sick of lazy waitresses that act like you're imposing on them when asking them to do their f'ing job. Not that she deserved a beatdown over it, but seriously... the "service" industry is seriously lacking when it comes to their namesake.

 

[dojokun]

Many parties don't decide who is going to pay for what until towards the end of the meal, for good reason. People don't know what they're going to order until they look at the menu, so cost per person may be variable. Someone might have a price range in mind they want to cover, but not know who to cover until after everyone's ordered, then they have to let the other party members know. Often times, someone in a party will suddenly feel generous and decide to pay for another person's meal. There are lots of variables involved and they easiest way to account for them is to have the capacity to easily split an order at the end, once everyone has decided what and who they're willing to pay for.

Deciding all of that before heading in would result in not causing other tables to possibly have to wait longer to put in orders, get their food, or get their checks.

 

[Srsly]

Deciding all of that before heading in would result in not causing other tables to possibly have to wait longer to put in orders, get their food, or get their checks.

I'm sorry, but it seems you have comprehension issues. No point in further discussing this with you.

 

[dojokun]

Well, she's still got to do the extra work if she finds out before OR after the meal unless your system is so ass backwards that it can't see the front in which case she should realize it's totally FUBAR and ASK before she takes the order. Either it lets you seperate checks or it doesn't, either way she'll still have to do the work.

If that was true, no waitress would ever care if you specify before or afterwards. Ask yourself why the waitress in this story told them it would be good to let her know ahead of time.

Finding out before means three separate lists going on. Just press the button tally on the three checks.

Finding out after means having to go back and figure out who had what. THEN you have three checks, and then you tally them. The time it takes to go back and figure out who had what is the difference beween finding out before versus after.

 

[Router]

I used to work at a job where we interacted with a lot of US military personnel and had to address them by rank. In my 4 months at the job I came across 2 Sgt. Slaughters. Awesome stuff.

Shit thats awesome lol

 

[Acerac]

They should be able to quickly note who ordered what. This stuff isn't complicated

It's not complicated remembering hundreds of unique orders a day for at least an hour apiece when the vast majority of time it isn't relevant to do so after the initial service?

OK I guess.

 

[DR2K]

That would mean other things get delayed by one minute. One more minute of a rare steak sitting on the warmer means the customer might not be satisfied with his steak and could send it back.

The customer is always more important than anything else. Speaking as a former server.

 

[Srsly]

It's not complicated remembering hundreds of unique orders a day for at least an hour apiece when the vast majority of time it isn't relevant to do so after the initial service?

OK I guess.

They note it on their notepad when they take the order. Not complicated. I didn't think being a competent server required an IQ of 140

 

[Vilam]

Specify at the beginning you want separate checks. It's not hard.

Not my job. If the waitress is going to throw a hissy fit over it, then she should ask if they want it split herself.