Exact same problem here. They claim we ware suppose to get an email to fix the order. Unclear if thats true.
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SNES Classic Preorder Shitshow Discussion (Please Read Rules in OP)
- Thread starter NeOak
- Start date
The nearest 24 hour super center to me has 31, the others in the area range between 15-50 on Brickseek. Not sure that there is an average, but hopefully yours will have at least 25 to sell.
GodParticle
Member
Well, my game uk order shipped, but of course they don't include any kind of tracking number...
Specialmias
Member
Considering driving the 45 minutes to the northern VA 24 hr walmarts. That would be a massive waste of two hours if they were all gone already -.-.
They only had 23 and my local walmart that opens at 6am has 70.
They only had 23 and my local walmart that opens at 6am has 70.
I have not received anything. Been checking non stop. Sucks.
It says out of stock. I don't think that's accurate cos I live in the Seattle area.
I bought the portable one.
It would be great if the audio wasn't completely off how it should sound.
I am excited to try an apparent fix patch
a few guys helped make when I have the time/interest.
http://www.seganerds.com/2017/08/15/two-fans-have-reportedly-fixed-the-atgames-genesis-audio-issues/
Same. I have a feeling we are going to get screwed.
jstevenson
Sailor Stevenson
that's the one I live closest too. Don't they have like 300?
Inglorious_ Man
Member
I want a SNES Classic but if I don't get one I will not be too upset about it because most of those games are in Wii Virtual Console except for the Star Fox games and Yoshi Island. I think I am more interested in the controller which can be used on the Wii U.
My Target delivery date is October 7! They shipped it from AZ to IN, regular FedEx ground, just about the slowest service possible.
Alex_Mexico
Member
I'm sorry but I haven't been in touch lately. Do we know if Amazon will put this on sale later tonight at 12am EST? Is it even worth the effort to F5 the night away?
ModBot
Not a mod, just a bot.
Pre-orders are over with, let's move this shitshow over to the main thread.
AlexFlame116
Member
Still nothing from Amazon. Wow. This is nuts.
NeOak
Member
It got that bad?
We got a lot of complaints and people were trying to make a new OT just to escape it.
Tabasco
Member
Try contacting them to push your shipping date earlier.
Last I talked with a rep through live chat, that is what the person had told me they would do for compensation. I think instead of them shipping on October 9th, it is supposed to be before that.
and they gave me $5 Amazon credit. YMMV, good luck!
Nope! I'm an 8/22 Walmart order and I haven't received a single email from Walmart about my order other than the original order confirmation. I've reached out to their customer service, and the rep had the gall to scold me for trying to order more than one.
That's right, he saw my cancelled order from July (where I only tried to order one) and said that order was cancelled because it wasn't fair to other customers to try and order multiple units. WHAT?!
You know what isn't fair? Orders placed on 8/25 getting shipped before 8/22 orders. Who the hell sets up their inventory management system with a first-in/last-out logic?
They've now temporarily charged my credit card four times, but the order is still "preparing".
Steve Youngblood
Member
Ha. Yes. This describes me as well. Fortunately for me, I don't actually need this unit to be shipped for myself. I am still hoping it gets to me just to bail a friend out who wanted one. But when I realized that this was going to be a shitshow last week I ventured out Friday morning and lucked out by getting one for myself in store.
NeOak
Member
wow
My Amazon UK order is scheduled to be delivered this week by UPS o.o
My Amazon JP orders are shipping today.
The Amazon shitshow could be seen coming for at least one or two weeks before the release date.
The way we never received any kind of update and the reps giving answers and promising date all over the place were clear enough proof. Now of course no one foresaw they'd redirect their whole shipments to those fucking treasure trucks on day one
Knowing how allocations work, it's possible they weren't the same stock - but even if they were, they did this exact same thing with the NES classic too.
I called them and got escalated to Customer Service tier 25 or whatever, they said my unit would ship on Oct 11th, but offered no explanation beyond "challenges with the supplier and units" - I feel like we're involved in Nintendo's DS era beef.
Weren't we suppose to hear about orders starting to ship next week? Honestly, considering the other games I've got at the moment (Danganronpa V3 has my full attention & the Mario & Luigi SS remake hits Friday) & the fact I'll get $25 as compensation, I'm not hit by the delay as hard, but considering my friend was really looking forward to it & I bought it as a b-day gift to him (well, gift in that I told him he only needs to pay me back $60), I'm more annoyed by that than my own copy.
Granted, I'm just glad my order is still safe & it'll happen compared to it getting cancelled and then trying to find 2 in town or online.
Granted, I'm just glad my order is still safe & it'll happen compared to it getting cancelled and then trying to find 2 in town or online.
Banjotanooki
Member
Just got my Walmart email about it being back ordered..... 
Just got my Walmart email about it being back ordered.....
Same here. Had the temporary charges on the credit card and everything.
Nope. Japan only thing I think
Seriously the last time I preorder something on amazon. I rarely do it anyway since I mostly stick to digital games (last thing I preordered was Fire Emblem Fates Special Edition, which they sent me in a bubble wrap), but my goodness this has just been an awful experience. Still worried that my order may just be canceled at the end of all this
Armoured Priest
Member
Just got my Walmart email about it being back ordered.....
Just got mine as well...after double tapping my debit card this last week.
NeOak
Member
They come with the US units instead.
BorntoPlay
Member
a rep from amazon:
You should livestream that
Shadowhaxor
Member
Well, that's it. Walmart tells me my preorder is on backorder. May not get it until 11/30, if that. Despite having preordered it on day one. Thanks, Nintendo! They've yet again dropped the ball. They'll be enough they said. Don't buy it off eBay they said.
Liars proved yet again.
We're really sorry, but one or more items you purchased are currently on backorder and may be delayed. We'll be getting more inventory and will fill your order as soon as we can.
If we can't ship the items by 11/30, we'll cancel the items, begin processing your refund and let you know by email.
If you'd rather not wait for the items to come back in stock, you can cancel now them by following this link or signing in to your account.
If you have any questions, please visit our Help Center. Please do not reply to this email. This mailbox is unmonitored.
-Your Walmart Customer Care Team
Liars proved yet again.
We're really sorry, but one or more items you purchased are currently on backorder and may be delayed. We'll be getting more inventory and will fill your order as soon as we can.
If we can't ship the items by 11/30, we'll cancel the items, begin processing your refund and let you know by email.
If you'd rather not wait for the items to come back in stock, you can cancel now them by following this link or signing in to your account.
If you have any questions, please visit our Help Center. Please do not reply to this email. This mailbox is unmonitored.
-Your Walmart Customer Care Team
AuthenticM
Member
Good fucking thing I preordered from GAME.
Ugh. Walmart canceled my Switch preorder (which I ended up getting through Best Buy). They canceled my preorder when they went up early in July. They canceled all my preorders but one when they went up on 8/22 (well, I only had 2). And now today I get the dreaded my order is on backorder email.
Despite that they went ahead and put a charge through on my credit card today. Which I initially took as a good sign. (I'm sure it's just a placeholder, but still.) Yeah, I'm done with Walmart.
Despite that they went ahead and put a charge through on my credit card today. Which I initially took as a good sign. (I'm sure it's just a placeholder, but still.) Yeah, I'm done with Walmart.
The pre-order I got in for my Uncle that changed it's "arrival date" to 9/29 at some point in August JUST shipped today. A few days ago it said it'd be here by 10/09, now it's 10/12.
I wish I already handed the Tracking info off to him. Forgot to do so earlier, and now I've got to inform him, later today, that it got delayed AGAIN.
The dumbest thing is that he got charged on 9/28. Figured that was a good sign. Nope, he told me that charge removed. Then he got charged again on 10/01, figured that meant they shipped it, but the page still didn't say so.
Finally, on the 4th, today, they shipped it. Let's see if that 10/12 gets pushed back further!
He keeps complaining about it to me, and I don't know what to tell him other than Walmart is a freaking joke. I told him he could just take mine (I got in on Best Buy's; they were a perfectly smooth transaction), and then we could swap them back/I keep the "new one" when the Walmart order gets here. I'm in no hurry. But he declined
. I get the annoyance/anger at the company and the whole situation, but I've offered you a solution, so please stop. :|
I wish I already handed the Tracking info off to him. Forgot to do so earlier, and now I've got to inform him, later today, that it got delayed AGAIN.
The dumbest thing is that he got charged on 9/28. Figured that was a good sign. Nope, he told me that charge removed. Then he got charged again on 10/01, figured that meant they shipped it, but the page still didn't say so.
Finally, on the 4th, today, they shipped it. Let's see if that 10/12 gets pushed back further!
He keeps complaining about it to me, and I don't know what to tell him other than Walmart is a freaking joke. I told him he could just take mine (I got in on Best Buy's; they were a perfectly smooth transaction), and then we could swap them back/I keep the "new one" when the Walmart order gets here. I'm in no hurry. But he declined
then started complaining again
Luckydog
Member
What is more likely? That Amazon had a beef with Nintendo over old stuff, but still magically decided to sell their product day one?
Or...Amazon was happy to sell the Nintendo product while using it as an advertisement for their treasure truck. Strikes me as odd that if it was a beef they would sell it at all.....