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Sony Reportedly Offering Refunds For 'Anthem' PS4 Owners No Questions Asked
- Thread starter nani17
- Start date
iconmaster
Banned
Crikey.
I’d like to see more confirmation of this but, boy… that seems fairly significant.
I’d like to see more confirmation of this but, boy… that seems fairly significant.
Voost Kain
Banned
But they won't do it for Fallout 76.
This is a lesson for all Devs that put out bad games, pay the console makers ahead of time (like Bethesda) so that they don't refund your games.
In fact in some cases (like FO76 with MS) pay the console maker to make bundles by off-setting their losses so they can give away your game for free, you can't refund "free" hahahah! We got them now.
This is a lesson for all Devs that put out bad games, pay the console makers ahead of time (like Bethesda) so that they don't refund your games.
In fact in some cases (like FO76 with MS) pay the console maker to make bundles by off-setting their losses so they can give away your game for free, you can't refund "free" hahahah! We got them now.
Mercer_CAR
Banned
Maybe its time for these developers and publishers to start making games people want to play instead of following trends or making games they want their audience to play???
The Bloody-Nine
Member
I hope GaaS piss off, permanently. They are money making vehicles first and foremost. The actual quality of the game is an afterthought. Just good enough to keep people playing / paying.
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JareBear: Remastered
Banned
If this is true and widespread I’d be pretty stunned.
Didnt a similar story go around after No Man’s Sky releases?
McCheese
Member
There are instances were the game can not only make the game crash out to the OS, but also make it kernel panic which results in it powering off instantly, doing the whole 'disk drive check' the next time you reboot as it can damage your hdd.
Sony needs to accept some of the blame here for certifying the game when it was blatantly not retail ready, feels like they also put too much faith in the day one patch. Glad they are at least giving refunds to those affected.
I don't think the kernel panic issue occurs on XBOX.
Sony needs to accept some of the blame here for certifying the game when it was blatantly not retail ready, feels like they also put too much faith in the day one patch. Glad they are at least giving refunds to those affected.
I don't think the kernel panic issue occurs on XBOX.
JareBear: Remastered
Banned
I feel like there’s a “Sony QA people couldn’t even stand playing Anthem” joke here
JareBear: Remastered
Banned
I’d be shocked if Division 2 launches with nearly as many issues as Anthem
Fbh
Member
They aren't. It's more like 2 guys got lucky.
If you go and read the actual post (and its replies) on reddit there's only 2 people saying they got a refund and like 3 or 4 saying they tried asking for one but Sony refused.
Sony continues to be shit when it comes to refunds. Even more so now because a game having an issue that literally shuts off the console sounds exactly like the type of thing that shouldn't have passed certification to begin with
Sony has famously terrible refund policies. It's basically no refunds no matter what unless where required by law.
A game could make your Ps4 explode and burn down your house and Sony would be like "yeah...so that's really sad but we will still not give you your money back".
So if they actually were handing out tons of refunds for Anthem it would be news.
But as I said in my post, they aren't
If you go and read the actual post (and its replies) on reddit there's only 2 people saying they got a refund and like 3 or 4 saying they tried asking for one but Sony refused.
Sony continues to be shit when it comes to refunds. Even more so now because a game having an issue that literally shuts off the console sounds exactly like the type of thing that shouldn't have passed certification to begin with
Sony has famously terrible refund policies. It's basically no refunds no matter what unless where required by law.
A game could make your Ps4 explode and burn down your house and Sony would be like "yeah...so that's really sad but we will still not give you your money back".
So if they actually were handing out tons of refunds for Anthem it would be news.
But as I said in my post, they aren't
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angelic
Banned
And a "couldnt tell when it was released" one.
michaelius
Banned
Anthem vs Fallout 76 - truly duel of titans 
Red Crayon Aristocrat
Member
FLOP
L
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L
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Angry_Megalodon
Gold Member
Impossible, for I have read recently on Neogaf that Sony is anticonsumer and a peril to the free world. Were they telling lies?
Shit must be extremely serious if this is happening. On a side note, Is Mr. Ybarra still lecturing reviewers over the Anthem debacle?
Shit must be extremely serious if this is happening. On a side note, Is Mr. Ybarra still lecturing reviewers over the Anthem debacle?
Manstructiclops
Banned
I was wondering what the response would be when I heard the game was hardlocking systems.
Fox Mulder
Member
Sony does have a shit return policy compared to MS though.
People getting refund exceptions like this wouldn't be the norm on either console though.
StreetsofBeige
Gold Member
Sony giving easy access to Anthem refunds surely means they are getting hammered with refund requests are are giving in. It's definitely not a new corporate strategy or else gamers would be saying easy refunds have bn happening for any game lately.
Gamers better be sure Anthem is worth refunding because Sony is known to have a one-refund gimme, but do again and you're banned from future refunds.
Gamers better be sure Anthem is worth refunding because Sony is known to have a one-refund gimme, but do again and you're banned from future refunds.
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Zog
Banned
i can't believe that there are still people who think like this. Who are you trying to protect?
demigod
Member
Shouldn’t require reading a review to know that the game is hardlocking, thats what QA is for.
iconmaster
Banned
More confirmation, from Push Square: http://www.pushsquare.com/news/2019/03/sony_awarding_anthem_refunds_due_to_crashing_issues
Seems not everyone gets a no-questions-asked refund, though.
I guess no Xboxes have locked up from it yet.
Seems not everyone gets a no-questions-asked refund, though.
I guess no Xboxes have locked up from it yet.
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Northeastmonk
Gold Member
Yeah, they didn't refund me. I spent 20 minutes waiting to talk to support. Apparently the issue has been reported, but there hasn't been an "official" statement from BioWare or EA. They just said to wait since it's now a known issue.
It was working for a while and then I kept getting a disconnect. It's taking more time to sign in than playing. It runs like crap. I don't know how else to put it.
It was working for a while and then I kept getting a disconnect. It's taking more time to sign in than playing. It runs like crap. I don't know how else to put it.
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ultrazilla
Member
I'm in a virtual line with Sony tech support. I'm going to request a refund for my Legion of Dawn digital edition. Really let down with the performance and game. I'll keep everyone posted to see if they'll honor my request.
Northeastmonk
-If I get through to them, I'm going to say the game is hard locking my PS4(which it has) and also experiencing login problems(which I do). What reason did you give if I may ask? Sorry about you not getting a refund!
Northeastmonk
-If I get through to them, I'm going to say the game is hard locking my PS4(which it has) and also experiencing login problems(which I do). What reason did you give if I may ask? Sorry about you not getting a refund!
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ultrazilla
Member
Well the word is "out" and Sony seems to be locking down refunds. I'm currently in chat and they're saying no.
Sony must have gotten hammered with refund requests and freaked out.
No refund. This is after escalating it to a "supervisor". They say it's in their TOS no refunds. When I mentioned Sony was issuing refunds and thus their TOS doesn't apply, they tried to change the subject to EA and to contact EA.
Good luck to anyone trying to refund the game. I'm uninstalling it from my PS4 Pro. The game easily could have used another year in development.
Sony must have gotten hammered with refund requests and freaked out.
No refund. This is after escalating it to a "supervisor". They say it's in their TOS no refunds. When I mentioned Sony was issuing refunds and thus their TOS doesn't apply, they tried to change the subject to EA and to contact EA.
Good luck to anyone trying to refund the game. I'm uninstalling it from my PS4 Pro. The game easily could have used another year in development.
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ethomaz
Banned
If Sony refund a game it won’t repass the money part to EA because it counts as a non sale.
Screamer-RSA
Member
Jip, GaaS also seems to mean MVP to these “AAA” publishers. Minimum Viable Product
Revolutionary
Member
It passed cert because the launch build was stable. Ever since Bioware started shitting out hotfixes to fix the games myriad problems, stability has gotten significantly worse, to the point you're seeing now.
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ThatGamingDude
I am a virgin
Why does all this with Anthem and Fallout 76 mumbo jumbo feel like the PSP and its horrible history on updates?
waylo
Banned
Even the launch build was causing this. Brad from Giant Bomb has been mentioning it shutting his PS4 down since the game came out.