Mmm... this is actually tricky but interesting question!
I think people are more forgiving when the blame is clearly on the publisher. For example, I drowned my Stranger's Wrath sorrows last night by playing the PC ports of Burnout Paradise and Tomb Raider Underworld. Now there's how you port a game to PC! Both games are stunning. Except for one glaring flaw; DLC got shut down or doesn't exist for both of them. I don't feel like that's Criterion or Crystal Dynamic's fault, though - the work they were able to make available to us is amazing, so if they can continue to offer me a quality product in future, even with this kind of publisher meddling, I'll go for it.
In this case, we've taken abuse straight from the mouth of the CEO of the developer, to my knowledge there's been no publisher involvement in any of this nonsense. This is straight up bad development and a NeoGAF/Twitter account in the wrong hands.