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Tech People, Why Can't I Access Most Websites?

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Not sure if there's a general Tech thread for this (I couldn't find it), but I need some help. I got a new internet provider today and I can't visit most websites. Almost all the ones I visit regularly are fine, but much outside of it I can't access.

I get that problem loading page in Firefox and Privacy not secure from Chrome. Half of the videos I try to watch on YouTube have errors loading. I have to refresh about five times to get the video to work as well. What's going on here?
 
Empty your browser's cache. Should be plenty of guides online for whatever browser you're using.
I tried this and it didn't work.

I would try changing your dns settings to 8.8.8.8 and see if you can access the sites that aren't working, with google's public dns settings.
https://developers.google.com/speed/public-dns/docs/using?hl=en
I might try this

Check your system clock and date
I actually just recently changed my clock settings a month ahead to get a winter Sawsbuck in my video game. Could just doing that really mess me up like that?
 
Try a good old "ipconfig /flushdns" in command prompt

I tried this and it sort of worked.


The firefox mozilla page is showing up like this even after a refresh

bfJzvBm.png

Edit: Nope, I can sort of access that, but I just checked some others and can't connect to them at all. Going back to trying one of the other options. I had put the date back to November, but nothing happened. I might need to do a restart for that maybe?
 
Oddly enough, the only site I have trouble accessing is nasa.gov. I haven't been able to view it or any content (like images) from it for years.

I tried this and it sort of worked.


The firefox mozilla page is showing up like this even after a refresh



Edit: Nope, I can sort of access that, but I just checked some others and can't connect to them at all. Going back to trying one of the other options. I had put the date back to November, but nothing happened. I might need to do a restart for that maybe?

I've had this issue on some sites as well with Firefox, and only Firefox. I assume it's some sort of bug with the browser, because once a site starts messing up like that it never starts working properly again. I stopped using minus for images (back when it was still good) because the site just stopped working in Firefox. Still doesn't. Can't remember any other sites I've had that problem with, but there have been a few.
 
Are you running any plugins?

I uninstalled Firefox thinking reinstalling it would fix it, but I can't get to Firefox's site right now in Chrome, so apparently that wasn't an issue, but here are the plugins for Chrome

Widevine Content Decryption Module - Version: 1.4.8.824

Chrome PDF Viewer

Native Client

Adobe Flash Player - Version: 19.0.0.226
 
Are you sure you are connected. To me it seems like its using cached webpages. Do nslookup from the cmd prompt and type microsoft.com. if you get no response then you should call your isp.
 
Are you sure you are connected. To me it seems like its using cached webpages. Do nslookup from the cmd prompt and type microsoft.com. if you get no response then you should call your isp.
I did it and I got a response, so I guess that's not it thankfully.

Check that your computer's hours and minutes are correct too.

Whoops looks like it was 3 hours behind. Fixed that and did a restart and nothing.
 
Have you tried using the google dns settings yet? I'm curious what results you get from changing your dns settings.

The condition is getting worse, your link isn't working for me now. I guess I should've tried yours first. I neglected to, because it looked long and complicated, but now I'm fucked.
 
The condition is getting worse, your link isn't working for me now. I guess I should've tried yours first. I neglected to, because it looked long and complicated, but now I'm fucked.

It's not that complicated and there were instructions in the link I gave you. Do you have a tablet or phone that you can use to go to the link I gave you to follow the directions on the page?
 
The condition is getting worse, your link isn't working for me now. I guess I should've tried yours first. I neglected to, because it looked long and complicated, but now I'm fucked.

Here's the contents of that page:
Configure your network settings to use Google Public DNS

When you use Google Public DNS, you are changing your DNS "switchboard" operator from your ISP to Google Public DNS.

In most cases, the IP addresses used by your ISP's domain name servers are automatically set by your ISP via the Dynamic Host Configuration Protocol (DHCP). To use Google Public DNS, you need to explicitly change the DNS settings in your operating system or device to use the Google Public DNS IP addresses. The procedure for changing your DNS settings varies according to operating system and version (Windows, Mac or Linux) or the device (computer, phone, or router). We give general procedures here that might not apply for your OS or device; please consult your vendor documentation for authoritative information.
Caution: We recommend that only users who are proficient with configuring operating system settings make these changes.
Important: Before you start

Before you change your DNS settings to use Google Public DNS, be sure to write down the current server addresses or settings on a piece of paper. It is very important that you keep these numbers for backup purposes, in case you need to revert to them at any time.

We also recommend that you print this page, in the event that you encounter a problem and need to refer to these instructions.
Google Public DNS IP addresses

The Google Public DNS IP addresses (IPv4) are as follows:

8.8.8.8
8.8.4.4

The Google Public DNS IPv6 addresses are as follows:

2001:4860:4860::8888
2001:4860:4860::8844

You can use either address as your primary or secondary DNS server. You can specify both addresses, but do not specify one address as both primary and secondary.

You can configure Google Public DNS addresses for either IPv4 or IPv6 connections, or both.
Change your DNS servers settings

Because the instructions differ between different versions/releases of each operating system, we only give one version as an example. If you need specific instructions for your operating system/version, please consult your vendor's documentation. You may also find answers on our user group.

Many systems allow you to specify multiple DNS servers, to be contacted in a priority order. In the following instructions, we provide steps to specify only the Google Public DNS servers as the primary and secondary servers, to ensure that your setup will correctly use Google Public DNS in all cases.
Note: Depending on your network setup, you may need administrator/root privileges to change these settings.
Windows

DNS settings are specified in the TCP/IP Properties window for the selected network connection.

Example: Changing DNS server settings on Windows 7

Go to the Control Panel.
Click Network and Internet > Network and Sharing Center > Change adapter settings.

Select the connection for which you want to configure Google Public DNS. For example:
To change the settings for an Ethernet connection, right-click Local Area Connection > Properties.
To change the settings for a wireless connection, right-click Wireless Network Connection > Properties.

If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.
Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.
Click OK.
Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
Replace those addresses with the IP addresses of the Google DNS servers:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
Restart the connection you selected in step 3.
Test that your setup is working correctly; see Test your new settings below.
Repeat the procedure for additional network connections you want to change.

Mac OS

DNS settings are specified in the Network window.

Example: Changing DNS server settings on Mac OS 10.5

Click Apple > System Preferences > Network.
If the lock icon in the lower left-hand corner of the window is locked, click the icon to make changes, and when prompted to authenticate, enter your password.
Select the connection for which you want to configure Google Public DNS. For example:
To change the settings for an Ethernet connection, select Built-In Ethernet, and click Advanced.
To change the settings for a wireless connection, select Airport, and click Advanced.
Select the DNS tab.
Click + to replace any listed addresses with, or add, the Google IP addresses at the top of the list:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
Click Apply > OK.
Test that your setup is working correctly; see Test your new settings below.
Repeat the procedure for additional network connections you want to change.

Linux

In most modern Linux distributions, DNS settings are configured through Network Manager.

Example: Changing DNS server settings on Ubuntu

Click System > Preferences > Network Connections.
Select the connection for which you want to configure Google Public DNS. For example:
To change the settings for an Ethernet connection, select the Wired tab, then select your network interface in the list. It is usually called eth0.
To change the settings for a wireless connection, select the Wireless tab, then select the appropriate wireless network.
Click Edit, and in the window that appears, select the IPv4 Settings or IPv6 Settings tab.
If the selected method is Automatic (DHCP), open the dropdown and select Automatic (DHCP) addresses only instead. If the method is set to something else, do not change it.
In the DNS servers field, enter the Google Public DNS IP addresses, separated by a space:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
Click Apply to save the change. If you are prompted for a password or confirmation, type the password or provide confirmation.
Test that your setup is working correctly; see Test your new settings below.
Repeat the procedure for additional network connections you want to change.

If your distribution doesn't use Network Manager, your DNS settings are specified in /etc/resolv.conf.

Example: Changing DNS server settings on a Debian server

Edit /etc/resolv.conf:

sudo vi /etc/resolv.conf

If any nameserver lines appear, write down the IP addresses for future reference.

Replace the nameserver lines with, or add, the following lines:

For IPv4:

nameserver 8.8.8.8
nameserver 8.8.4.4

For IPv6:

nameserver 2001:4860:4860::8888
nameserver 2001:4860:4860::8844

Save and exit.
Restart any Internet clients you are using.
Test that your setup is working correctly; see Test your new settings below.

Additionally, if you are using DHCP client software that overwrites the settings in /etc/resolv.conf, you will need to set up the client accordingly by editing the client's configuration file.

Example: Configuring DHCP client sofware on a Debian server

Back up /etc/resolv.conf:

sudo cp /etc/resolv.conf /etc/resolv.conf.auto

Edit /etc/dhcp3/dhclient.conf:

sudo vi /etc/dhcp3/dhclient.conf

If there is a line containing domain-name-servers, write down the IP addresses for future reference.

Replace that line with, or add, the following line:

For IPv4:

prepend domain-name-servers 8.8.8.8, 8.8.4.4;

For IPv6:

prepend domain-name-servers 2001:4860:4860::8888, 2001:4860:4860::8844;

Save and exit.
Restart any Internet clients you are using.
Test that your setup is working correctly; see Test your new settings below.

Routers

Every router uses a different user interface for configuring DNS server settings; we provide only a generic procedure below. For more information, please consult your router documentation.
Note: Some ISPs hard-code their DNS servers into the equipment they provide; if you are using such a device, you will not be able to configure it to use Google Public DNS. Instead, you can configure each of the computers connected to the router, as described above.

To change your settings on a router:

In your browser, enter the IP address to access the router's administration console.
When prompted, enter the password to access network settings.
Find the screen in which DNS server settings are specified.
If there are IP addresses specified in the fields for the primary and seconday DNS servers, write them down for future reference.
Replace those addresses with the Google IP addresses:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
Save and exit.
Restart your browser.
Test that your setup is working correctly; see Test your new settings below.

Mobile or other devices

DNS servers are typically specified under advanced wi-fi settings. However, as every mobile device uses a different user interface for configuring DNS server settings, we provide only a generic procedure below. For more information, please consult your mobile provider's documentation.

To change your settings on a mobile device:

Go to the screen in which wi-fi settings are specified.
Find the screen in which DNS server settings are specified.
If there are IP addresses specified in the fields for the primary and seconday DNS servers, write them down for future reference.
Replace those addresses with the Google IP addresses:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
Save and exit.
Test that your setup is working correctly; see Test your new settings below.

Test your new settings

To test that the Google DNS resolver is working:

From your browser, type in a hostname (such as http://www.google.com/). If it resolves correctly, bookmark the page, and try accessing the page from the bookmark. If both of these tests work, everything is working correctly. If not, go to step 2.
From your browser, type in a fixed IP address. You can use http://18.62.0.96/ (which points to the website http://www.eecs.mit.edu/) as the URL.1 If this works correctly, bookmark the page, and try accessing the page from the bookmark. If these tests work (but step 1 fails), then there is a problem with your DNS configuration; check the steps above to make sure you have configured everything correctly. If these tests do not work, go to step 3.
Roll back the DNS changes you made and run the tests again. If the tests still do not work, then there is a problem with your network settings; contact your ISP or network administrator for assistance.

1 Google thanks MIT for granting permission to use this URL for the purposes of testing web connectivity.

If you encounter any problems after setting Google Public DNS as your resolver, please run the diagnostic procedure.
Switch back to your old DNS settings

If you had not previously configured any customized DNS servers, to switch back to your old settings, in the window in which you specified the Google IP addresses, select the option to enable obtaining DNS server addresses automatically, and/or delete the Google IP addresses. This will revert your settings to using your ISP's default servers.

If you need to manually specify any addresses, use the procedures above to specify the old IP addresses.

If necessary, restart your system.

Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 3.0 License, and code samples are licensed under the Apache 2.0 License. For details, see our Site Policies.

Last updated May 27, 2015.
 
I can see how that whole page makes it look like an intimidating task but it can really be boiled down to...

Go to the Control Panel.
Click Network and Internet > Network and Sharing Center > Change adapter settings.

Select the connection for which you want to configure Google Public DNS. For example:
To change the settings for an Ethernet connection, right-click Local Area Connection > Properties.
To change the settings for a wireless connection, right-click Wireless Network Connection > Properties.

If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or and then click Properties.
Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
Replace those addresses with the IP addresses of the Google DNS servers:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
Restart the connection.
 
He just needs to reboot his wireless router.

This is the problem. I'm sure of it.

Hard reset for a few minutes might re-establish his connection. I had that problem when I just used a router and a modem. It must take a nice switch to work seamlessly.

I'm just now learning more and more about DNS. You might check to see which domain you are running on too. Im sure it wouldn't matter, but also...

You might have a virus? You could run malware bytes and your virus software in safe mode.

You seem to have all the plug ins, but you could run the antivirus software just in case.

Update drivers and the OS. Make sure nothing is missing anything important.
 
Nah, that didn't do it either. I think I've tried everything in here now. Put the time back, searched for viruses in safe mode with Malware Bytes, unplugged, replugged the modem, tried the DNS 8.8.8.8 and 8.8.4.4 three times,nothing. It actually took a while for this page to reload. I don't get it.
 
Nah, that didn't do it either. I think I've tried everything in here now. Put the time back, searched for viruses in safe mode with Malware Bytes, unplugged, replugged the modem, tried the DNS 8.8.8.8 and 8.8.4.4 three times,nothing. It actually took a while for this page to reload. I don't get it.
Where do you live? If you live in a country that blocks part of the internet, then that is the case. If not have you tried using a vpn?
 
Nah, that didn't do it either. I think I've tried everything in here now. Put the time back, searched for viruses in safe mode with Malware Bytes, unplugged, replugged the modem, tried the DNS 8.8.8.8 and 8.8.4.4 three times,nothing. It actually took a while for this page to reload. I don't get it.

Do have any other device that can access the internet? If so the issues might with your router or ISP.
 
You mentioned privacy not secure on chrome, is the message "Your connection is not private"?

Curious if maybe its an extension causing this problem? Have you tried opening a new window with incognito mode?
 
You mentioned privacy not secure on chrome, is the message "Your connection is not private"?

Curious if maybe its an extension causing this problem? Have you tried opening a new window with incognito mode?

Yes, that's the message I'm getting. I'll try that and I also just noticed that the time is fucked up on my computer again.

Edit: Incognito mode didn't do shit.
 
Your time can cause massive issues with webpages. The battery on your motherboard most likely needs changed also. Do you have the time zone correct in windows?

Yep check you bios. Clock out of sync will cause SSL errors, another thing to give a shot is disabling your antivirus and seeing if it might be causing connectivity issue.
 
Chrome has its own browser DNS cache you need to flush as well, not just ipconfig /flushdns:

Navigate to chrome://net-internals/#dns and press the "Clear host cache" button.

Also power down and unplug your modem/router power cord completely for 5 mins then restart everything fresh.
 
Your time can cause massive issues with webpages. The battery on your motherboard most likely needs changed also. Do you have the time zone correct in windows?

Yep check you bios. Clock out of sync will cause SSL errors, another thing to give a shot is disabling your antivirus and seeing if it might be causing connectivity issue.

What do you mean by bios. I googled the time zone for my state and changed it, but I disconnected it from internet time, because I thought that was causing the time issue. MCafee did popup when I attempted to go to Pizzahut's site, so that may be it.

 
What do you mean by bios. I googled the time zone for my state and changed it, but I disconnected it from internet time, because I thought that was causing the time issue. MCafee did popup when I attempted to go to Pizzahut's site, so that may be it.

If you don't know about changing clock settings in bios then I doubt you need to look into it.

Chrome has its own browser DNS cache you need to flush as well, not just ipconfig /flushdns:

Also power down and unplug your modem/router power cord completely for 5 mins then restart everything fresh.

Give this a shot. If that doesn't work last thing I would look into is your advanced sharing settings since you might have created a new network with your new ISP.


edit: Googling zerodirect1 looks like its malware
 
If you don't know about changing clock settings in bios then I doubt you need to look into it.



Give this a shot. If that doesn't work last thing I would look into is your advanced sharing settings since you might have created a new network with your new ISP.


edit: Googling zerodirect1 looks like its malware

Alright and disabling my McAfee and Avg extensions seemed to have caused another problem. Now when I open up Chrome it opens with six tabs and they all have the avg logo.
 
you can try temporarily disabling your ad blocker addons (the big red ABP icon), there are so many versions now and so many websites try to work around them that older versions may stop certain pages from loading.
 
Factory restore or restore to defaults as it is know for all your browsers. Clear the junk out and start fresh.

Also why the crap are you running McAfee and AVG? Just pic one and stick with it. Personally I find Symantec/Norton as a paid service quite good.
 
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