Morpheus : The Matrix is a system, Neo, and that system is our enemy. But when you are inside and you look around, what do you see; businessmen, lawyers, teachers, carpenters. The minds of the very people we are trying to save. But until we do, these people are still a part of the system and that makes them our enemy. You have to understand that most of these people are not ready to be unplugged and many of them are so inured, so hopelessly dependent on the system that they will fight to protect it.
Were you listening to me, Neo? Or were you looking at the woman in the red dress?
Neo : I was...
Morpheus : Look again.....Freeze it!
Neo : This isn't The Matrix?
Morpheus : No, it's another training program designed to teach you one thing; if you are not one of us, you're one of them.
Neo : What are they?
Morpheus : Sentient programs. They can move in and out of any software still hardwired to their system. That means that anyone that we haven't unplugged is potentially an Agent. Inside the Matrix, they are everyone and they are no one.
We've survived by hiding from them, running from them, but they are the gatekeepers, they're guarding all the doors, holding all the keys, which means that sooner or later someone is going to have to fight them.
Neo : Someone?
Morpheus : I won't lie to you, Neo. Every single man or woman who has stood their ground, who has fought an Agent, has died. But where they failed, you will succeed.
Neo : Why?
Morpheus : I've seen an Agent punch through a concrete wall. Men have emptied entire clips at them and hit nothing but air. Yet their strength and their speed are still based on a world that is built by rules. Because of that they will never be as strong or as fast as you can be.
Neo : What? Are you trying to tell me that I can dodge bullets?
Morpheus : No, Neo. I'm trying to tell you that when you're ready, you won't have to.