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Todd Howard explains PS3 Skyrim saga

Seriously. If I was a Bethesda developer, right now my reaction would be: WHAT MORE DO YOU WANT FROM US!? We worked to fix the game for you! Do you want me to commit seppeku or something!?

The thing is, nobody should be mad at any individual other than Todd. Todd is the voice of the company so bitching at him is bitching at the corporation at whole. This doesn't let gstaff off the hook for trying to come into the thread and play damage control. It's awesome that they are willing to come onto the forum and say "We're sorry." What's wrong is that everything they say is being done doesn't solve the whole problem. There is a reason the fixes are called patches; they're covering the hole's in the entire product but not removing the product from sale.

Essentially, you're buying a bike tire tube and then driving across town to get it fixed just so it works. Recall the product. Businesses do this. Rockstar did this.

What's maddening is that Bethesda keeps investing all this time into apologies and fixes that don't solve the original problem. The product is defective to the point where it doesn't work. It was said the product would work. Take Skyrim for the PS3 off store shelves and ship a new batch with the updated code. It should probably be done for all systems because this is just embarrassing. This is bad management, bad design, and bad consumer interaction.

There is no sympathy in the business - consumer relationship. It's time gamers get off the incestous idea that everyone in the industry is in the same family and there needs to be a constant circle jerk.

Save face and recall the product, fix it, and sell it like the great thing we were lead to believe the first time.
 
If that's your only counter-argument then I declare myself the victor and demand the spoils.

So you're saying that it's better to say you're sorry than ask for permission?

The state in which the game released on PS3 was a shameful joke. They sent 360 review builds to PS3 exclusive publications. They mislead and mistreated a section of their customers and they deserve no sympathy for the relatively lukewarm rage being directed at them now.
Thanks for claiming random victories and echo'ing the same thing (which is not proven, but rather a conspiracy theory) over and over again. AKA: baseless and useless post, I expected nothing else from you.


The thing is, nobody should be mad at any individual other than Todd. Todd is the voice of the company so bitching at him is bitching at the corporation at whole. This doesn't let gstaff off the hook for trying to come into the thread and play damage control. It's awesome that they are willing to come onto the forum and say "We're sorry." What's wrong is that everything they say is being done doesn't solve the whole problem. There is a reason the fixes are called patches; they're covering the hole's in the entire product but not removing the product from sale.

Essentially, you're buying a bike tire tube and then driving across town to get it fixed just so it works. Recall the product. Businesses do this. Rockstar did this.

What's maddening is that Bethesda keeps investing all this time into apologies and fixes that don't solve the original problem. The product is defective to the point where it doesn't work. It was said the product would work. Take Skyrim for the PS3 off store shelves and ship a new batch with the updated code. It should probably be done for all systems because this is just embarrassing. This is bad management, bad design, and bad consumer interaction.

There is no sympathy in the business - consumer relationship. It's time gamers get off the incestous idea that everyone in the industry is in the same family and there needs to be a constant circle jerk.

Save face and recall the product, fix it, and sell it like the great thing we were lead to believe the first time.
I'm gonna address every point in your post because your post stands out so much. Not in a good way.

1. You're comparing this to riding a broking bike just to get it fixed? How does that even made sense? Skyrim is a functional part in fixing Skyrim? Your analogy sucks. It's not that, so don't exaggerate it to that.

2. The product doesn't work? Oh, because last time I checked, the problem didn't kick in after at least 40 hours of gameplay. They didn't sell a piece of turd. It's there. Don't exaggerate, again.

3. Recall in an age where we have patches? That makes sense to you? Let's recall all the PC versions as well each time there's a new patch. You could use thousands of analogies of what patches are, but in the end this is what patches do: they patch. Bugs get fixed and/or content gets changed. Simple as that. The only reason you want a recall is so it looks like an apology or something. No, it's really stupid if they did it for that reason.

4. We don't need some fantasy world were we are friends with publishers. This is an entertainment industry, don't act as if Skyrim is an essential tool in life. You know that jokingly-meme about shame and honor and shooting in the foot? Your last sentence is nearing that territory.
 
As for what people would like from Bethesda: an actual acknowledgement of what they did and a sincere apology for that would be a nice start, instead of the BS damage control they've been doling out instead.
 
Thanks for claiming random victories and echo'ing the same thing (which is not proven, but rather a conspiracy theory) over and over again. AKA: baseless and useless post, I expected nothing else from you.

You should go back and read my edit, especially the part about how I maintain the Fallout 3 and New Vegas mods thread. The idea that I have no interest in these types of games is hilariously wrong.

My post contained two assertions and one conclusion based on those assertions:

- That the PS3 version at launch was a technical mess
- That Bethesda sent 360 code to PS3 exclusive publications

And the conclusion:

- They were attempting to intentionally mislead their customers

By all means dispute my conclusion and call it a "conspiracy theory" but I'd like to hear your explanation for the second assertion, since clearly you can see a reasonable answer to why they sent out 360 code to people who were actually directly asking for PS3 code.
 
jim-jam bongs: I don't see why I should give any explanation for any assertion. I'm not working for Bethesda, nor do I have any insider information. Any non-factual assertion is simply a theory. In this thread there has been flaky arguments presented how statement X proves that they knew. No, they did not. Can conspiracies be true? Sure. Is this a case where someone would hold a grudge over, even if they fixed the problem? Hell no.


So again, please explain to me why Bethesda sent out 360 code to PS3 exclusive reviewers, even those who had specifically requested the PS3 version.
Don't be obnoxious. I just stated in my post there's no reason for me to provide an explanation. Don't go pretending like you missed my post, just to say the same thing again, just so people will follow your hypothetical theory flow. You're a fan of repeating stuff, aren't ya?
 
jim-jam bongs: I don't see why I should give any explanation for any assertion. I'm not working for Bethesda, nor do I have any insider information. Any non-factual assertion is simply a theory. In this thread there has been flaky arguments presented how statement X proves that they knew. No, they did not. Can conspiracies be true? Sure. Is this a case where someone would hold a grudge over, even if they fixed the problem? Hell no.

Those are factual assertions. My interpretation of those two facts is the only subjective opinion I'm bringing into this equation.

So again, please explain to me why Bethesda sent out 360 code to PS3 exclusive reviewers, even those who had specifically requested the PS3 version.
 
What's maddening is that Bethesda keeps investing all this time into apologies and fixes that don't solve the original problem. The product is defective to the point where it doesn't work. It was said the product would work. Take Skyrim for the PS3 off store shelves and ship a new batch with the updated code. It should probably be done for all systems because this is just embarrassing. This is bad management, bad design, and bad consumer interaction.
This would be a great thing to do, especially for people who don't have their PS3s' connected online. Now would this happen? Probably not...
 
Don't be obnoxious. I just stated in my post there's no reason for me to provide an explanation. Don't go pretending like you missed my post, just to say the same thing again, just so people will follow your hypothetical theory flow. You're a fan of repeating stuff, aren't ya?

I disagree. I think there's every reason for you to provide a theory. Otherwise people might start to believe all my wild conspiracy theories. So are you going to give us a reason?
 
I wish schools more more careful about who they let take Philosophy 101 courses. Too many people pop in using terms they don't understand to make their ridiculous opinions feel better.

The fact that Bethesda released a game that was buggy enough to be unplayable is a serious offense to everyone who buys games. QED.
 
This would be a great thing to do, especially for people who don't have their PS3s' connected online. Now would this happen? Probably not...
Bethesda has this down to a science--that's what GOTY editions are for. Why do recalls when you can just charge them again?
I disagree. I think there's every reason for you to provide a theory. Otherwise people might start to believe all my wild conspiracy theories. So are you going to give us a reason?

He's just going to insult you instead because clearly, there's no reason for him to actually substantiate his arguments.
 
Bethesda has this down to a science--that's what GOTY editions are for. Why do recalls when you can just charge them again?
Aren't the GotY editions of FO3 and New Vegas even more broken then the originals because of all the DLC additions? At least that's what I've heard.
 
Bethesda has this down to a science--that's what GOTY editions are for. Why do recalls when you can just charge them again?


He's just going to insult you instead because clearly, there's no reason for him to actually substantiate his arguments.
Forgot about those. I might as well hold out for that version.
 
The thing is, nobody should be mad at any individual other than Todd. Todd is the voice of the company so bitching at him is bitching at the corporation at whole. This doesn't let gstaff off the hook for trying to come into the thread and play damage control. It's awesome that they are willing to come onto the forum and say "We're sorry." What's wrong is that everything they say is being done doesn't solve the whole problem. There is a reason the fixes are called patches; they're covering the hole's in the entire product but not removing the product from sale.

Essentially, you're buying a bike tire tube and then driving across town to get it fixed just so it works. Recall the product. Businesses do this. Rockstar did this.

What's maddening is that Bethesda keeps investing all this time into apologies and fixes that don't solve the original problem. The product is defective to the point where it doesn't work. It was said the product would work. Take Skyrim for the PS3 off store shelves and ship a new batch with the updated code. It should probably be done for all systems because this is just embarrassing. This is bad management, bad design, and bad consumer interaction.

There is no sympathy in the business - consumer relationship. It's time gamers get off the incestous idea that everyone in the industry is in the same family and there needs to be a constant circle jerk.

Save face and recall the product, fix it, and sell it like the great thing we were lead to believe the first time.
Well said!
 
Thanks for claiming random victories and echo'ing the same thing (which is not proven, but rather a conspiracy theory) over and over again. AKA: baseless and useless post, I expected nothing else from you.


I'm gonna address every point in your post because your post stands out so much. Not in a good way.

1. You're comparing this to riding a broking bike just to get it fixed? How does that even made sense? Skyrim is a functional part in fixing Skyrim? Your analogy sucks. It's not that, so don't exaggerate it to that.

2. The product doesn't work? Oh, because last time I checked, the problem didn't kick in after at least 40 hours of gameplay. They didn't sell a piece of turd. It's there. Don't exaggerate, again.

3. Recall in an age where we have patches? That makes sense to you? Let's recall all the PC versions as well each time there's a new patch. You could use thousands of analogies of what patches are, but in the end this is what patches do: they patch. Bugs get fixed and/or content gets changed. Simple as that. The only reason you want a recall is so it looks like an apology or something. No, it's really stupid if they did it for that reason.

4. We don't need some fantasy world were we are friends with publishers. This is an entertainment industry, don't act as if Skyrim is an essential tool in life. You know that jokingly-meme about shame and honor and shooting in the foot? Your last sentence is nearing that territory.

1. Denial of definition. Calls analogy garbage.

2. Remark about how the product is broken followed up by explanation of why the product is broken.

3. Use of the declared "garbage analogy" but twisted through denial to support moronic opinion.

4. Remark about how games aren't necessary on a forum about games as if people aren't here to discuss games. One sentence away from calling me a terrible person for not giving $60 to charity.

u dumb?
 
1. Denial of definition. Calls analogy garbage.

2. Remark about how the product is broken followed up by explanation of why the product is broken.

3. Use of the declared "garbage analogy" but twisted through denial to support moronic opinion.

4. Remark about how games aren't necessary on a forum about games as if people aren't here to discuss games. One sentence away from call me a terrible person for not giving $60 to charity.

u dumb?


http://www.youtube.com/watch?v=q6V51NLAS8c&feature=related
 
Wait Soneet, let me reply to myself for you!
1. Denial of definition. Calls analogy garbage.

2. Remark about how the product is broken followed up by explanation of why the product is broken.

3. Use of the declared "garbage analogy" but twisted through denial to support moronic opinion.

4. Remark about how games aren't necessary on a forum about games as if people aren't here to discuss games. One sentence away from call me a terrible person for not giving $60 to charity.

u dumb?

No, your analogy is bad because patches patch. We live in an age of patches. If you don't have the internet then you're a non-person and fuck you. Welcome to the age of patches non-person!

Hey Todd, if you're reading this, ignore the idea of these "unpatchables" (i'm coining that term;) ) because they're not your market. I'm your market. Look at me. Look at all this attention.

TODD I WANT TO BE YOU
 
Holy fuck at the people in this thread acting like releasing a broken product is better than delaying one version of the game. What is wrong with you?
 
Bethesda: "Making games so full of awesome, they're literally impossible to make!"

Hurry and grab that slogan before Obsidian or Bioware beats you to it!
 
The product doesn't work? Oh, because last time I checked, the problem didn't kick in after at least 40 hours of gameplay. They didn't sell a piece of turd. It's there. Don't exaggerate, again.
For someone so concerned with sticking to the facts, can you provide a source for this number?

My game turned to garbage long before 40 hours.
 
Todd, you need to

* publicly humiliate yourself with a radiator
* write a months worth of fanfic of you wearing a tutu at grateful dead concerts
* stick a bunch of bananas down your pants and turn a monkey loose
* write a personal letter of apology to everyone who's been affected. sign them with "lots of love, mr poopy head"
* beg for forgiveness on bended knee on youtube
* wear spandex
* recite war and peace in arapaho
* listen to nickleback
* follow the only way is essex stars on twitter
* stop making popular games, we hate when that happens
 
I guess they should have delayed the PS3 release then. Everyone would have been happier with that option chosen.

I don't think this was an option at the time for Sony or the publisher but with the problems with every other PS3 bethesda games and then making a bigger game than those with problems, surely they should have seen this coming.
It's as if they don't recognise the PS3 at all and just release games on it for the sake of doing it.
 
To me the only reasonable conclusion that customers were intentionally misled here. I think that Sony and Bethesda made a call to go ahead and release the game and try to patch it later.

There is no way this got through both Bethesda and Sony's QA departments. Higher ups likely decided that the fallout from a significant delay would have a a greater negative impact than fixing it after release.
 
I don't think this was an option at the time for Sony or the publisher but with the problems with every other PS3 bethesda games and then making a bigger game than those with problems, surely they should have seen this coming.
It's as if they don't recognise the PS3 at all and just release games on it for the sake of making a shit ton of money from a customer base unaware of the broken nature of the games.

Changed to this and it's more accurate.


How is it that Oblivion turned out well on PS3 (from what I remember)? I guess it was the extra dev time?

It was outsourced to another dev team (4J Studios).
 
How is it that Oblivion turned out well on PS3 (from what I remember)? I guess it was the extra dev time?
 
I guess they should have delayed the PS3 release then. Everyone would have been happier with that option chosen.

I wouldn't mind if they take their time and polish out all the performance/framerate issues, I'm not a big Bethesda fan though, so Skyrim was my first game and it's the first time I bought a game from this company, so I wouldn't rage if they delay it.

I'm in the crowd that thinks Bethesda doesn't know this is going to happen, I have problems with how they dealt with the game/release and the patches, but I don't think they know the game is fucked up after certain number of hours for a number of users, but yeah, I wouldn't mind if they let the game cooked for several months especially if they "know" there are these problems, which I don't think is the case anyway.

What I do have problem with is that evidently they know these kind of problems "could" happen, and they thought they plugged the hole but somehow they didn't take precautions to patch something this huge (remember the patch took 3 months to make) incase they did't and/or if it wasn't effective.
 
Cool, well you should go back and look it up. You might even learn something!

And if you're going to call another man names you should at least have the balls to not be so passive-aggressive about it. I'm a big boy, I've been called much worse than a dick before.

Sorry but if it's that important you can link or quote it yourself. I'm not going to take the effort to track down your old posts through this thread when it's highly unlikely I would have anything to learn from you.

Also I really don't see a reason or need to go calling people names, I was merely describing the way you were acting IMO. Sure I can call you a narrow-minded asshole, but really what would that accomplish?

You downplay what others say just because they don't align with your view of how the industry works. What's the point in having a discussion with someone who's unwilling to even consider the other side?

kagemeru,

to do in once is understandable, twice is pushing it, three times is taking the piss. It seems everytime bethesda releases something on the ps3 it's riddled with bugs and problems.

They knew the scale of the problem They knew skyrim ps3 was broken and yet they shipped it with no constraints. That's a complete disgrace. that's nothing more than daylight robbery of gamers. No excuses no sympathy.

If they said to the publisher, 'listen folks we can't release this game at the moment. It's unplayable' then the backlash would not be so great. Instead now after months later they are telling people on how sorry they are and they are doing everything to make things right. They should have done that alot earlier. Not when they ripped off gamers and counting the dollars of their loot.

The thing is, this is the studio's second PS3 game. 4J ported Oblivion while Obsidian did New Vegas.

Granted I understand that the issue has been well voiced, but with how complex these engines are, we have no way of knowing if the cause of the issue in Fallout 3 is the same cause in Skyrim. The fact that they are working with gamers, publications, and more, asking for data on troubled/bugged saves clearly shows that this isn't just one thing.

This leads to another thing that IMO some here took way too personally. It's explained that certain things the player does can contribute to performance issues, and we have people coming in here saying "so now it's my fault?". No, that's not saying it's any player's fault, it's just an explanation to why and how these performance issues can surface. It's a general explanation to how varied and complex the cause can be. What fixes the save for you can do little to help someone else with their save.

Also they have no say to the publisher, the publisher calls the shots on everything. This wouldn't be the first time a publisher pushed a game out and it won't be the last. Even if they knew of the problems and voiced them to the publishing arm, they probably would have been laughed at. However as the CM said here, they thought the last minute fixes would have done the job, who knows.

All I'm saying is I don't think it's fair to ask for Todd's head here.

Bethesda Game Studios is an in-house development studio of Bethesda Softworks, the publishing arm of ZeniMax for PC/console games.

Whether you want to pin the blame on the development or the publishing side of things is almost irrelevant, because when it comes down to it it's the same company. And that company mislead a sizable portion of their customers in knowingly releasing a severely buggy, if not outright broken, product.

And somehow this isn't enough for some to understand the outrage of customers.

I understand being frustrated, I don't understand the irrational posts in this thread.

These guys have spent years on a game, you don't think they are more emotionally invested in this game than the gamers are?

Holy fuck at the people in this thread acting like releasing a broken product is better than delaying one version of the game. What is wrong with you?

Who's saying this?
 
Sorry but if it's that important you can link or quote it yourself. I'm not going to take the effort to track down your old posts through this thread when it's highly unlikely I would have anything to learn from you.

Also I really don't see a reason or need to go calling people names, I was merely describing the way you were acting IMO. Sure I can call you a narrow-minded asshole, but really what would that accomplish?

You downplay what others say just because they don't align with your view of how the industry works. What's the point in having a discussion with someone who's unwilling to even consider the other side?

Thinly veiled insult followed by a lack of understanding for insults coupled with the assertation that the insult before was not made. Full circle stupid.

All I'm saying is I don't think it's fair to ask for Todd's head here.

I understand being frustrated, I don't understand the irrational posts in this thread.

These guys have spent years on a game, you don't think they are more emotionally invested in this game than the gamers are?

Who's saying this?
boohoo bethesda
 
Thinly veiled insult followed by a lack of understanding for insults coupled with the assertation that the insult before was not made. Full circle stupid.

Nope, just the truth. I have no issue having an actual discussion, weighing in the possibilities to anyone here as I've done here with more level headed people, but there's no point with him if he's dead set on acting like a dick.

boohoo bethesda

i5up9h.gif
 
I don't see why anyone should feel sorry for Bethesda. If I pay sixty dollars for your product, I expect it to work. I don't care how many years of blood and sweat you put into it.
 
Dev lied that PS3 version was good. Bethesda deserve all of the stick they are getting.

Can someone clarify for me if PS3 exclusive mags and sites got the PS3 version to review? I'm not fully understanding if it was one or two publications that didn't get the PS3 version or if no one did.
 
Can someone clarify for me if PS3 exclusive mags and sites got the PS3 version to review? I'm not fully understanding if it was one or two publications that didn't get the PS3 version or if no one did.

You may have noticed reviews show up on IGN's Xbox 360 and PC channels for The Elder Scrolls V: Skyrim, but not on PS3. The simple reason is IGN was not sent early copies of the PlayStation 3 version, so an early review wasn't possible.

http://ps3.ign.com/articles/121/1212080p1.html
 
I know a few sites were not sent them but I want to know about PS3 exclusive sites and mags. Did they get the 360 version as well?
 
Dev lied that PS3 version was good. Bethesda deserve all of the stick they are getting.

Can someone clarify for me if PS3 exclusive mags and sites got the PS3 version to review? I'm not fully understanding if it was one or two publications that didn't get the PS3 version or if no one did.

The official PlayStation magazine gave the game a 10 and a Gold award in their Jan 2012 issue so they had the PS3 version. The one negative comment in the article was that the load times "can be pretty stiff". If you can't trust the "official" PlayStation magazine then who can you trust? They're like Sony's officially sanctioned magazine, right? Why would they lie to you? Any credibility this magazine had went out the window when they shipped this Bethesda sanctioned advertisement/review.
 
any other industry where a product this faulty was released would have been recalled almost immediately

bethesda are thieves, and this blame the consumer spiel is downright pathetic
 
To me the only reasonable conclusion that customers were intentionally misled here. I think that Sony and Bethesda made a call to go ahead and release the game and try to patch it later.

There is no way this got through both Bethesda and Sony's QA departments. Higher ups likely decided that the fallout from a significant delay would have a a greater negative impact than fixing it after release.

As someone that has years of certification behind him, I can tell you it's definitely possible Sony's team never ran into this. "Sony" as a vague entity may have been aware of issues of past games due to hindsight, but it's most definitely possible that they never ran into this problem during certification.

Note - I am basing this off the claims of PS3 users that state the game doesn't see significant problems until a save is 20-40 hours in. Certification is not guaranteed at all to run into stuff that requires that much play time on one save file.
 
any other industry where a product this faulty was released would have been recalled almost immediately

bethesda are thieves, and this blame the consumer spiel is downright pathetic

Agreed. Videogames is also making excellent points on this page. And Jim jam bongs
 
As a customer i'm really pissed at his nonchalant way of dealing with the issue.

"It's the users fault their experiencing lag and freezing. They should play it correctly."

Really? Or maybe you should've taken into consideration that PS3 has a different build, has a different type of memory usage, and you should've done this during production. I can't sympathize with this man when he clearly knew these problems existed during testing faze.

There i absolutely no chance in hell that none of the PS3 testers didn't experience any of the lag or freezing that are happening to ALOT of PS3 owners.

I'm just sick of hearing excuses all the time... I know that there is alot of complex things surrounding game development, but if i was a developer or lead developer (aka Todd Howard) i would never release a game that is clearly unfinished. There is no excuse for charging your customer for the game, and the game isn't ready. He should've called for a meeting with the publishers and let them know that the team can't make the deadline.

I'd rather wait as a customer and gamer, til the game is ready and get a great experience than getting the game on release date and having to play with a frustrating state of mind because of the slow framerate and lag.
 
When did I ever say it's ok for every company to release broken products?

It's obvious that you much rather dwell in your hatred or anger than have a discussion about the possibilities surrounding this, so why should I bother talking to you?

So why did you say they had their hands tied? That's a pretty damn crappy excuse. lol Possibilties. The only possibility is that they purposely released a broken product and lied their ass off about it. The end. Do you know what collaboration means? I don't care if certain part of the team pushed for the release. In the end what they released is a reflection on the team as a whole. If they can't get that right then it's their fault.

If you don't want to bother talking to me I'll shed no tear. You can continue with your damage control.
 
Well... all I can say is Bethesda can fuck off in the future. I'll never buy another of their games.
 
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