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Toys R Us' Plan To Save Itself: Augmented Reality

Schlorgan

Member
https://www.usatoday.com/story/mone...as-plan-save-itself-and-its-unreal/702205001/

All you have to do to feel the rush of racing a truck, watch wildlife while on safari, and nab a shark while fishing is head over to your local Toys R Us store. Just don't forget your smartphone.

Two weeks after filing for bankruptcy protection, the toy giant is debuting an augmented reality experience that it hopes will help reinvigorate its stores and make them destinations for shoppers who might otherwise choose to shop online.

The AR activities - which plant computer generated images on top of a real world environment - tap into the interest sparked by the Pokemon Go craze last year. They will go live at 23 Toys R Us stores on Monday and then nationwide on Oct. 21.
 
Seems like a weird avenue to choose as a last effort to save the store. Given the smartphone mention, I doubt it's going to be top class VR/AR. At best this will only buy them a handful of weeks of hype.

It's funny how they mention Pokemon Go as the inspiration (surely that was part of the internal pitch for this), which was indeed massively popular, but the insane audience for it went away very quickly as well. And that had the pokemon name attached to it.
 
Seems like a weird avenue to choose as a last effort to save the store. Given the smartphone mention, I doubt it's going to be top class VR/AR. At best this will only buy them a handful of weeks of hype.

Shoulda gone VR if they wanted to escape the reality of their situation
 
If the TRU execs think that a substantial amount of people are going to download an app, create an account (because of course there'll be an account) and go all the way to their local TRU for an 'augmented reality experience' then I've got a bridge to sell.
 
Toys AR Us
dac15_cool.gif
 
You guys do realize that this AR project was probably started MANY months ago as a general holiday-rush program, right?

It's not like they declared bankruptcy and cooked this thing up as a last ditch effort in the last few weeks. This probably was in the works with their marketing agency and tech teams for quite some time.
 
Seems like a weird avenue to choose as a last effort to save the store. Given the smartphone mention, I doubt it's going to be top class VR/AR. At best this will only buy them a handful of weeks of hype.

It's funny how they mention Pokemon Go as the inspiration (surely that was part of the internal pitch for this), which was indeed massively popular, but the insane audience for it went away very quickly as well. And that had the pokemon name attached to it.

You know Pokemon Go is still high up on the top grossing charts worldwide, right?
 
"Our logistics are famously so terrible that people talk about the hunt, visiting multiple stores to find product to buy."

"Yeah, but an app of whatever is on the cover of Business Insider this month will solve this."
 
Jesus it's pretty simple how you get people into the store - make their kids want to go. Make it actually feel like a toy wonderland and let kids actually play with toys instead of just giving them a window shopping experience.
 
It is probably time to let go. The Internet has been choking the life out of a lot of the older B&M stores.

Kinda weirdly sad. Taking that paper slip to the counter to get your game was a rush as a little kid.
 
Well, bye I guess.

You were a magical place when I was growing up for sure. I guess Amazon or whatever replaces it will take that role for the next generation.
 
Remember when people thought Pokemon Go was going to continue for years??

good times

anyways I look forward to sad demo videos of GeoffARy terrorizing some kid
 
You know Pokemon Go is still high up on the top grossing charts worldwide, right?

I'm sure it's still popular, but nothing like how it was when it started. It was massive - it made the news, and you'd see kids (and adults!) walking around outside and playing it all the time. It's definitely not that public conciousness event anymore.

This article is from the beginning of this year, stating four out of five users quit playing it: http://bgr.com/2017/04/03/pokemon-go-popularity-2016-users/

It had a very quick and large dropoff.
 
They already have hyperactive 5 year olds running around with no regard. Now they'll have hyperactive 5 year old running around with no regard looking at a screen.
 
Lower your prices.

Offer better product.

Provide better customer service.

Not AR. Just fix your R and you'd be better off.

Remember when people thought Pokemon Go was going to continue for years??

good times

anyways I look forward to sad demo videos of GeoffARy terrorizing some kid

I mean, it's still super popular where I live.
 
Why would anyone bother with this? I'd wager most people just want to find what they're looking for and get out. Especially if they brought their kids. The only reason to screw around on your phone is to check prices against Amazon.
 
The target age group for Toys R Us is kind of young. I know my kids don't have phones, but they like toys. So it's going to be the parents using their phones for the AR experience to show their kids? That doesn't seem like it's really going to catch on too much.

A few other things they might want to try:

1) a better online experience
2) smaller stores with less of a warehouse feel
3) consider partnering with a kid-friendly fast food chain to put small sit down areas in some of the huge and underperforming stores
 
That'll get em.

Who the heck comes up with these ideas? Even if it "works" how on earth do they generate a profit from this?
 
Oh, also Toys R Us, thanks for that seasonal job in 2012 that let me afford my first apartment and got me out of homelessness and back in school fulltime

That was nice
 
The target age group for Toys R Us is kind of young. I know my kids don't have phones, but they like toys. So it's going to be the parents using their phones for the AR experience to show their kids? That doesn't seem like it's really going to catch on too much.

A few other things they might want to try:

1) a better online experience
2) smaller stores with less of a warehouse feel
3) consider partnering with a kid-friendly fast food chain to put small sit down areas in some of the huge and underperforming stores[

These are a bingo. I think Toys R Us, I think huge draughty warehouse

Maybe include a big softplay area in them too? Seems like a natural crossover, certainly more than AR.
 
Augmented reality in a giant toy store sounds like it is ripe with potential for a Black Mirror episode.
 
Going to toys r us when i was a kid was so exciting. There waa something truelly special about. Sucks kids today cant get that same feeling. Theyd rather shop on Amazon. Or more realistically there perents would.

Its doubtful, but hoefully this can get poeple back in the stores.
 
USA Today delivering misleading headlines as always.

1. TRU has had an in-store augmented reality app in the works for some time
2. TRU recently filed for Chapter 11 reorganization
3. News of TRU's AR app leaks

USA Today: AR IS TRU'S PLAN TO SAVE ITSELF!

That aside, in-store AR isn't going to drive sales or even drive people to come to stores, except as a one-time gimmick. The Pokemon Go crowd isn't interested in seeing an animated Geoffrey.
 
I'm sure it's still popular, but nothing like how it was when it started. It was massive - it made the news, and you'd see kids (and adults!) walking around outside and playing it all the time. It's definitely not that public conciousness event anymore.

This article is from the beginning of this year, stating four out of five users quit playing it: http://bgr.com/2017/04/03/pokemon-go-popularity-2016-users/

It had a very quick and large dropoff.

Daily Active Users is just one metric and that has definitely dropped off. Monthly Active Users is still strong.

https://www.forbes.com/sites/insertcoin/2017/04/05/believe-it-or-not-pokemon-go-has-65-million-monthly-active-players/#1d20516c121d
 
I've been going into Toys R Us a lot the last few years to buy Legos and whatnot for my nephews, and it's the least fun toy store of all time. I appreciate it as an adult who just wants to efficiently buy a present and get out, but I never actually take my nephews to the store because it's just not a fun place. The buildings are the size of an aircraft hangar, but there isn't any type of playground or activities or anything for kids to really do except march up aisles and wait in line at the cash register. The one near my house is basically the same experience as going to a grocery store.
 
I've been going into Toys R Us a lot the last few years to buy Legos and whatnot for my nephews, and it's the least fun toy store of all time. I appreciate it as an adult who just wants to efficiently buy a present and get out, but I never actually take my nephews to the store because it's just not a fun place. The buildings are the size of an aircraft hangar, but there isn't any type of playground or activities or anything for kids to really do except march up aisles and wait in line at the cash register. The one near my house is basically the same experience as going to a grocery store.

Ha! I've had the same feeling. There's more charm and fun to had for kids in a Wal-Mart.

It's strange they have introduced anything to attract 30+ market. There's very little there for boardgame, model, figurine etc hobbyists.
 
Why not just have a toy store that doesn't feel like you're stepping into the 90's with horrible fluorescent lights, the same terrible recordings playing throughout the store, and seemingly no organization at all. They still even use those paper slips for video games.

It's like walking into a Sears, but a toy store. A toy store shouldn't be depressing to walk into.
 
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