"We have a problem on the 360," said Mr Guillemot. "The screen is dark on some TVs and it totally changes the experience. When it's dark, you don't see where you have to go."
The Ubisoft boss said the team who made the game used certain settings on high-definition TV screens.
It did not occur to them that there would be a problem with standard televisions, which are what most people use to play console games.
Other 360 games, like Microsoft's Perfect Dark Zero, offer an option to select what type of TV is being used.
"We are looking to see if we can fix the code," said Mr Guillemot.
"It is the beginning of the high-definition TV era for us. It's a shame, but it happens with new machines. I don't think we will have it anymore."
He recommended that fans of the movie stick to the version for more established games consoles.
"When you play on an Xbox or a PlayStation 2, you start to see that it is beautiful," he said.
