Users reporting Amazon is cancelling orders of Persona 5 (PS4) (READ MOD POST)

#53
Someone already got the game early though?

Didn't see any defects in the pics they posted..


My amazon order hasn't been cancelled yet and haven't got an email about it though.
 
#55
Weird, my amazon pre order (steelbook edition) isn't cancelled and no email. Placed a backup order on best buy but to be honest I don't really care, extra steelbook is no big deal in my book and I am not that much into persona that I want the CE.

The plush edition is still available for pre order on best buy for me, but not for shipping just store pickup.
 
#57
My TYH edition is still active, but I'm already steeling myself for that to change.

Of course, if it turns out to only affect some of the steelbooks and my order survives, I'll just end up paranoid that the copy I get will explode or poison me or something. :p

I just hope it doesn't end up delaying the whole game. I'm okay with switching to a regular version if that's the only one that survives.
 
#59
The explanation provided by the rep idoesn't actually make sense. Detected by a customer? How did that happen for a preorder product, exactly?

Regardless, this doesn't seem to be affecting all orders unless they're taking it really slowly, so I'm curious what the scope is of the cancellation.
 
#63
Dammit....I was thinking few hours ago about my pre order on amazon like it would be cancelled for w/e reason and this happens -.-

Is this isolated to amazon only or is Best Buy safe?

If my order gets cancelled - I guess I will order from Best Buy.....
 
#64
I wonder if the person who received it early has any insight into what the defect might be.

I didn't see anything odd in the unboxing they posted.

If mine gets cancelled I will probably just go digital with it.
 
#66
Just checked, my Steelbook and TYH Premium Edition preorders that got cancelled were both placed back in June 2016. I wonder why only certain orders are affected...

Oh and here's the funny thing, I was able to place a new order for the steelbook edition and have it shipped directly to Singapore.
 

Kirye

Tragedy is a tool for the living to gain wisdom, not a guide by which to live.
#67
Still no email for either the steelbook or the Take your Heart editions. Hope I at least keep the CE, I don't mind buying a regular version if the steelbook has a defect or whatever.
 
#68
I've had Amazon reps tell me a lot of wacky shit. I have a friend who sells to Amazon, and if there's one constant about that company, it's never taking responsibility for distribution issues.
 
#69
Haven't got an email yet have the Take Your Heart Edition ordered for reference, but if this happens to everyone man the Persona 5 western release, the gift that keeps on giving.
 
#71
The explanation provided by the rep idoesn't actually make sense. Detected by a customer? How did that happen for a preorder product, exactly?

Regardless, this doesn't seem to be affecting all orders unless they're taking it really slowly, so I'm curious what the scope is of the cancellation.
Well, I'm on the west coast if it is an issue with their Reno distribution plant.

edit: And it looks like my preorder was placed in early November, so maybe that has something to do with why I was one of the people to get the cancellation emails first? Maybe they do have some stock, but only enough to go to the people who preordered right when the game hit Amazon?
 
#72
Hmm thinking the Premium Edition will be hard to find down the line even though Persona is super niche. I went ahead a preordered it on BestBuy figuring it would probably be cool to have the plush and bag.
Newegg, Walmart, Target, Bestbuy also still have it up
Persona is definitely not super niche.
 
#75
The guy who got it early showed pics and I didn't see anything wrong with it. Maybe the materials they used for the steelbook is bad? But that doesn't make sense either.
 
#78
Just checked, my Steelbook and TYH Premium Edition preorders that got cancelled were both placed back in June 2016. I wonder why only certain orders are affected...

Oh and here's the funny thing, I was able to place a new order for the steelbook edition and have it shipped directly to Singapore.
I think they cancel in waves.

Um how can a customer notify them of a defect if it isn't even out yet
Someone had a copy sent to them. It was even posted on here, but I'm not sure if it was from Amazon?
 
#80
My TYH order has not been canceled. I placed my order right when it went up on Amazon. I'll be so upset if it ends up getting canceled. I wonder what's wrong with the batch they received.
 
#82
Mine was the Take your heart edition :(. The Amazon rep gave me $10 for the inconvenience. Had a friend who received a cancellation email for the steel book edition too.
 
#83
Had my pre-order for the TYH edition in since June. I really hope it doesn't get cancelled. It's like, the game I've been waiting for. I've been waiting ever since they announced a 2014 (ha) release, please don't do this to me Atlus.
 
#84
The explanation provided by the rep idoesn't actually make sense. Detected by a customer? How did that happen for a preorder product, exactly?

Regardless, this doesn't seem to be affecting all orders unless they're taking it really slowly, so I'm curious what the scope is of the cancellation.
Tbh it seems like a lie, or a miscommunication. They likely took too many orders and are canceling them. Amazon customer service reps aren't exactly reliable sources of information, they will tell you an item will arrive on time even if it hasn't shipped yet and you were supposed to already get it.
 
#87
What country are you in OP? I'm in the US and my pre-order of the Take Your Heart edition hasn't been canceled. I hope it doesn't, Ive been looking forward to this game for a long time.
 
#88
Only thing I can think that can be defective is the Blu-Ray's. It's not as uncommon as one might think. If my guess is right, it might be a first for videogames. This all conjecture on my part of course.
 
#89
My TYH version is still live (for now) pre-ordered the day preorders went up, I think (June 8th).

Man, I hope this doesn't get cancelled. Its already paid off and I've been looking forward to it for months.
 
#93
I had already switched my order from Amazon to Best Buy for a better deal, but if necessary and that gets cancelled, I'll just switch to download.

I don't remember seeing a non steelbook edition at Best Buy when I ordered.
 
#95
I think this is my most anticipated game in my entire life. Don't do this to me Atlus/Amazon/manufacturing plant.

TYH edition not yet cancelled.