• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

Well This Just Happened (Playstation Store Glitch)... Awesome!

GraveRobberX

Platinum Trophy: Learned to Shit While Upright Again.
So this just happened

http://www.youtube.com/watch?v=lltbiwQaJp4&feature=youtu.be

Thanks Sony ; ;

Where's my FUCKING CONTENT!

I called SONY CSR, they all are aloof to the situation=/
Spoke to Supervisor, he's even confused
Now got to wait till Monday 11AM EST for Super Duper Tech Support, they get the weekends off

So everything I purchased Gone
All PS+ Items from Day 1 vanished
All Purchased Items Vanished except Costume Quest

I go to DL list through Transaction Management or the new Store 3/3 items

Sign into my Vita, all my items there... DA FUQ!?!
Sign into SEN account, all my items there... Jesus!

So New Store fucks me over... Amazing!
 

erpg

GAF parliamentarian
So what you're saying is, your transaction history is intact and there's a small glitch with it being visible on the PS3?

Flip out, I'm sure it'll never get fixed. Yup.
 
Well if everything shows up on your Vita's dl list, the info is still all there. The new store just isn't accessing it right now. I wouldn't panic if I were you.
 

GraveRobberX

Platinum Trophy: Learned to Shit While Upright Again.
So what you're saying is, your transaction history is intact and there's a small glitch with it being visible on the PS3?

Flip out, I'm sure it'll never get fixed. Yup.

I wanted to DL my game that I recently purchased, I can't....

So I shouldn't be pissed, Gotcha.
 

GraveRobberX

Platinum Trophy: Learned to Shit While Upright Again.
Well if everything shows up on your Vita's dl list, the info is still all there. The new store just isn't accessing it right now. I wouldn't panic if I were you.

B4SACl.jpg


Just weird, everything shows up on my Vita but not on my PS3
 

Vazra

irresponsible vagina leak
I expected everything free on PSN Glitch, now I'm afraid to update my PSN Store XD
 

zroid

Banned
Damn your title was misleading. I expected the store glitched you into getting a free game or something. :p
 

GraveRobberX

Platinum Trophy: Learned to Shit While Upright Again.
Can't you just go to the store and download it there? Or do all your bought items in the store show up as you didn't purchased them?

That's the problem

All purchases are blank

No Red Shopping Bag Icon

It wants me to re-buy all my content @regular price to boot

All PS+ items give me an error, so I can't even DL those games

Luckily I have stockpiled most games onto my HDD, some I left some to DL later, now I had room, after cleaning up some clutter, I can't get to my content

Why do people think I'm going mad or going ape shit?

I'm a little peeved, at least allow me that
 

Audioboxer

Member
I read this title and came in here thinking it had given you a load of free games or something... the opposite lol.
 

drkOne

Member
Eh, what a disappointing thread.
You'll get your stuff back, in the mean time you can always play MGO Beta.
 

Tizoc

Member
I just now realized the OP is GraveRobber X ^_^;
Well you've got Costume Quest to keep u entertained~
 

Jhriad

Member
That's the problem

All purchases are blank

No Red Shopping Bag Icon

It wants me to re-buy all my content @regular price to boot

All PS+ items give me an error, so I can't even DL those games

Bolded are the same for me.

None of the PS+ games are marked 'downloaded' for me and when I try to download them I just get an error. Sad that they forgot to test their subscription service with their new store.
 

Grief.exe

Member
Man settle down, you sound like a whinny kid.

It will get fixed, I'm sure it happened to more people than just you.

Should you be annoyed? Yes. Don't think you should be freaking out to this magnitude though.
 

GraveRobberX

Platinum Trophy: Learned to Shit While Upright Again.
So I called Sony

Got transferred to a Network Specialist, even he is confused... Fucking Great

Made me rebuild the database, went through the 1 hour+ procedure same result

So pissed

Tech said we'll call you back in 2-3 days, they have no clue," have their top people looking into this"

He said I'm the only one in the US with this problem...

Asked to check my youtube video for the reason/proof, against protocol >_<
 

spats

Member
So I called Sony

Got transferred to a Network Specialist, even he is confused... Fucking Great

Made me rebuild the database, went through the 1 hour+ procedure same result

So pissed

Tech said we'll call you back in 2-3 days, they have no clue," have their top people looking into this"

He said I'm the only one in the US with this problem...

Asked to check my youtube video for the reason/proof, against protocol >_<

That's a pretty interesting situation. I hope it gets resolved soon.
 

GraveRobberX

Platinum Trophy: Learned to Shit While Upright Again.
That's a pretty interesting situation. I hope it gets resolved soon.

Nope, funny enough

I'm calling right now as I type...

On hold

No one knows WTF is going on, now I'm pissed

Called Saturday no clue, told to call Monday for Genius Tech Support (they don't work weekends)

Call Monday, again no clue, talked to supervisor, who then transferred me to tech support
We did countless, I do mean countless menial tasks
Reboot, 3 beeps, are you logged into same account, check your history, are you sure you are on GraveRobberX handle?
Sign-Out, tell me your sign-in, sign-in, now what's your name you are signed in under
Reboot the system 2nd time (do database refresh) [Rebuild]
Go to store buy something
Transaction history, 10+ different scenarios here
etc.
Then after 1 hour 30 minutes
"Wow, no clue, you are the only person in NA with this issue... We will investigate... 2-3 days tops"

Call today, "We have changed the timeline to TBD, sorry, we didn't inform you, we should have, but you called us, thanks, just wait it out...."

"Umm... new PS+ store update content I can't get to, now what?"

"Sux2bu, when it's resolved, we will see what we can do, till then you're SOL"

"FML"

Funny how on my Vita I can see RE5 being purchased and in my list, yet the PS3 doesn't recognize it, never bought it or is my DL list
Try to re-purchase either I get "Sorry Content Not Allowed" or "$29.99" please

Fuck This Noise!

=/

I just realized, if I buy a game with Online Code or DLC goodies, I'm fucked >_<!
 

faust666

Member
When you spoke to SONY did you inform them you spent the past 2 weeks inputting countless free PS+ codes and creating numerous fake accounts probably all tied to the same credit card #?
 

GraveRobberX

Platinum Trophy: Learned to Shit While Upright Again.
When you spoke to SONY did you inform them you spent the past 2 weeks inputting countless free PS+ codes and creating numerous fake accounts probably all tied to the same credit card #?

Yes

I told them I'm subbed till 2017

They have all my info

Every transaction, every code ever inputted into the system

The supervisor was like how many PS3's did you buy? (thinking 1 month PS+ codes added in with every PS3 Bundle... lol)

They say PS+ has no bearing on this, it's something Network related on their side

I can see my list on my Vita, all items
On PS3 I can't

Something is blocking the PS3 from getting access to my list, I even updated to 4.31 just to see if that fixes it
I'm not doing a full clean wipe unless they are 110% sure I get my list/content back
I can Re-DL everything, huge pain I know, almost 130GB's worth of content

Stupid new store =/
 
Top Bottom